sirvent6247 Posted April 10, 2015 Posted April 10, 2015 Hello, I'm having a rather persistent issue with burning a DL DVD. I'm using Verbatim DataLifePlus DVD+R DL inkjet printable discs. They are allegedly the highest quality discs available. The content I'm attempting to burn is a custom video I edited in Avid Studio. Avid created the image for DL media and the file size is about 7.6Gb. When I use ImgBurn to burn the image to disc I've been getting failures during verify, beginning when Layer 1 starts. This leads me to believe that I have an issue with my layer break point. ImgBurn selects a break point for me by assigning it a gold star. I have been selecting that each time. What am I missing here? Log of most recent failure to verify: I 16:48:39 ImgBurn Version 2.5.8.0 started!I 16:48:39 Microsoft Windows 7 Enterprise x64 Edition (6.1, Build 7601 : Service Pack 1)I 16:48:39 Total Physical Memory: 8,387,604 KiB - Available: 5,953,984 KiBI 16:48:39 Initialising SPTI...I 16:48:39 Searching for SCSI / ATAPI devices...I 16:48:39 -> Drive 1 - Info: DTSOFT BDROM 1.05 (J:) (Virtual)I 16:48:39 -> Drive 2 - Info: ATAPI iHAS120 6 7L0A (F:) (ATAPI)I 16:48:42 -> Drive 3 - Info: TSSTcorp CDDVDW SH-S223Q SB00 (E:) (ATAPI)I 16:48:42 Found 2 DVD±RW/RAMs and 1 BD-ROM!I 16:49:25 Operation Started!I 16:49:25 Building Image Tree...I 16:49:28 Checking Directory Depth...I 16:49:28 Calculating Totals...I 16:49:28 Preparing Image...I 16:49:33 Using Layer Break LBA: 2011942 -> 2011952 (VTS_01, PGC: 1, Chapter: 1, Cell: 2, Vob/Cell ID: 1/2, Time: 01:39:29, SPLIP: No)I 16:49:33 Checking Path Length...I 16:49:33 Contents: 11 Files, 2 FoldersI 16:49:33 Content Type: DVD VideoI 16:49:33 Data Type: MODE1/2048I 16:49:33 File System(s): ISO9660, UDF (1.02)I 16:49:33 Volume Label: gcsaviformattest.movie - gcsaviformattest.movieI 16:49:33 IFO/BUP 32K Padding: EnabledI 16:49:33 Region Code: 1, 2, 3, 4, 5, 6, 7, 8I 16:49:33 TV System: NTSCI 16:49:33 Size: 6,104,133,632 bytesI 16:49:33 Sectors: 2,980,534I 16:49:33 Image Size: 6,104,743,936 bytesI 16:49:33 Image Sectors: 2,980,832I 16:49:37 Operation Successfully Completed! - Duration: 00:00:12I 16:49:37 Operation Started!I 16:49:37 Source File: -==/\/[bUILD IMAGE]\/\==-I 16:49:37 Source File Sectors: 2,980,832 (MODE1/2048)I 16:49:37 Source File Size: 6,104,743,936 bytesI 16:49:37 Source File Volume Identifier: gcsaviformattest.movie - gcsaviformattest.movieI 16:49:37 Source File Volume Set Identifier: 468A862C002D7BD9I 16:49:37 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!I 16:49:37 Source File Implementation Identifier: ImgBurnI 16:49:37 Source File File System(s): ISO9660, UDF (1.02)I 16:49:38 Destination Device: [0:0:0] TSSTcorp CDDVDW SH-S223Q SB00 (E:) (ATAPI)I 16:49:38 Destination Media Type: DVD+R DL (Disc ID: MKM-003-00)I 16:49:38 Destination Media Supported Write Speeds: 4x, 6x, 8x, 10xI 16:49:38 Destination Media Sectors: 4,173,824I 16:49:38 Destination Media L0 Data Zone Capacity: 2,086,912 (Changeable: Yes)I 16:49:38 Write Mode: DVDI 16:49:38 Write Type: DAOI 16:49:38 Write Speed: MAXI 16:49:38 DVD+R DL Reserve Track: NoI 16:49:38 Link Size: AutoI 16:49:38 Lock Volume: YesI 16:49:38 Test Mode: NoI 16:49:38 OPC: NoI 16:49:38 BURN-Proof: EnabledI 16:49:38 Write Speed Successfully Set! - Effective: 13,850 KB/s (10x)I 16:49:38 Book Type Setting: DVD-ROMI 16:49:38 Optimal L0 Data Zone Capacity: 2,011,952I 16:49:38 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not SetI 16:50:30 Set L0 Data Zone Capacity Succeeded!I 16:50:30 L0 Data Zone Capacity - Effective: 2,011,952I 16:50:30 Filling Buffer... (80 MiB)I 16:50:32 Writing LeadIn...I 16:50:46 Writing Session 1 of 1... (1 Track, LBA: 0 - 2980831)I 16:50:46 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2980831)I 16:50:46 Writing Layer 0... (LBA: 0 - 2011951)I 16:56:30 Writing Layer 1... (LBA: 2011952 - 2980831)I 16:58:53 Synchronising Cache...I 16:59:23 Closing Track...I 16:59:41 Finalising Disc...I 17:04:14 Exporting Graph Data...I 17:04:14 Graph Data File: C:\Users\Sirvent Inc\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SH-S223Q_SB00_FRIDAY-APRIL-10-2015_4-49_PM_MKM-003-00_MAX.ibgI 17:04:14 Export Successfully Completed!I 17:04:14 Operation Successfully Completed! - Duration: 00:14:36I 17:04:14 Average Write Rate: 12,266 KiB/s (9.1x) - Maximum Write Rate: 13,804 KiB/s (10.2x)I 17:04:14 Cycling Tray before Verify...W 17:04:22 Waiting for device to become ready...I 17:04:46 Device Ready!I 17:05:03 Operation Started!I 17:05:03 Source Device: [0:0:0] TSSTcorp CDDVDW SH-S223Q SB00 (E:) (ATAPI)I 17:05:03 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: MKM-003-00)I 17:05:03 Source Media Supported Read Speeds: 2x, 4x, 6x, 8x, 12xI 17:05:03 Source Media Supported Write Speeds: 4x, 6x, 8x, 10xI 17:05:03 Source Media Sectors: 2,980,832 (Track Path: OTP - L0: 2,011,952 - L1: 968,880)I 17:05:03 Source Media Size: 6,104,743,936 bytesI 17:05:03 Image File: -==/\/[bUILD IMAGE]\/\==-I 17:05:03 Image File Sectors: 2,980,832 (MODE1/2048)I 17:05:03 Image File Size: 6,104,743,936 bytesI 17:05:03 Image File Volume Identifier: gcsaviformattest.movie - gcsaviformattest.movieI 17:05:03 Image File Volume Set Identifier: 468A862C002D7BD9I 17:05:03 Image File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!I 17:05:03 Image File Implementation Identifier: ImgBurnI 17:05:03 Image File File System(s): ISO9660, UDF (1.02)I 17:05:03 Read Speed (Data/Audio): MAX / MAXI 17:05:07 Read Speed - Effective: 12xI 17:05:07 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2980831)I 17:05:07 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2980831)I 17:05:07 Verifying Layer 0... (LBA: 0 - 2011951)I 17:11:29 Verifying Layer 1... (LBA: 2011952 - 2980831)W 17:11:49 Failed to Read Sectors 2011952 - 2011983 - Reason: L-EC Uncorrectable ErrorW 17:11:59 Failed to Read Sector 2011952 - Reason: L-EC Uncorrectable ErrorW 17:11:59 Sector 2011952 maps to File: \VIDEO_TS\VTS_01_4.VOB ImgBurn will continue reporting Uncorrectable Errors until i close the program. Please help
LIGHTNING UK! Posted April 11, 2015 Posted April 11, 2015 Burn at 4x, not max... Which seems to be 10x for that drive.
sirvent6247 Posted April 15, 2015 Author Posted April 15, 2015 Burn at 4x, not max... Which seems to be 10x for that drive. I have tried both settings, I have achieved identical results.
LIGHTNING UK! Posted April 15, 2015 Posted April 15, 2015 Try installing the latest firmware for the drive and give it another go. http://www.firmwarehq.com/Samsung/SH-S223Q/files.html If it still can't produce a working disc at 4x, either your drive has had it or your disc aren't the quality 'MKM-003-00' should be (and the drive can't handle it).
sirvent6247 Posted April 16, 2015 Author Posted April 16, 2015 (edited) Try installing the latest firmware for the drive and give it another go. http://www.firmwarehq.com/Samsung/SH-S223Q/files.html If it still can't produce a working disc at 4x, either your drive has had it or your disc aren't the quality 'MKM-003-00' should be (and the drive can't handle it). The firmware is newest. That was my last ditch effort before posting here. Do you know how I can tell if my discs are correct. I can find them on Newegg using the link in your sticky thread. The difference I see from these to the most highly recommended discs is that these are made in United Arab Emirates, not Singapore. I know that you are very well-versed in this but one reason I haven't been suspecting the discs is that I've coastered 10 of them trying this. I've been doing as much reading as I can on this topic. And have a specific question about the layer break. I've read that having chapters may help the burning software find a suitable layer break. Currently my project has no chapters. I've considered adding chapters only to help the Dual Layer burn. Also, I have an excellent spot in the video content that would seem to support a layer break. I found the option in ImgBurn where I can select a specific "cell" to choose my layer break but I don't know how to translate an Hours:Min:Sec video position into a specific cell location to designate for a layer break. If none of this is applicable please forgive me. In that case I will shop for a new drive instead. What's your opinion on these? The LG claims to be able to burn up to Quad-Layer BD discs. I will eventually move to Blu Ray discs. http://www.newegg.com/Product/Product.aspx?Item=N82E16827136269 http://www.newegg.com/Product/Product.aspx?Item=N82E16827129075 Thank you. Edited April 16, 2015 by sirvent6247
ianymaty Posted April 16, 2015 Posted April 16, 2015 Your installed firmware is not the latest as I see it. You have SB00 but the latest available on the link is SB03. Go and install it before go to shop.
sirvent6247 Posted April 16, 2015 Author Posted April 16, 2015 Thank you very much for pointing that out. The only thing I can say about that is I must have attempted the burn after updating firmware, but before restarting the tower. I am attempting another burn now and this time the log lists the newer firmware. Thank you for your patience.
sirvent6247 Posted April 16, 2015 Author Posted April 16, 2015 (edited) Verify stage failed again. The disc will play until the layer break, then freeze up the player. I've tried three players. Based on this script I suppose I need a new drive? I 09:23:25 ImgBurn Version 2.5.8.0 started!I 09:23:25 Microsoft Windows 7 Enterprise x64 Edition (6.1, Build 7601 : Service Pack 1)I 09:23:25 Total Physical Memory: 8,387,604 KiB - Available: 4,184,580 KiBI 09:23:25 Initialising SPTI...I 09:23:25 Searching for SCSI / ATAPI devices...I 09:23:25 -> Drive 1 - Info: DTSOFT BDROM 1.05 (J:) (Virtual)I 09:23:26 -> Drive 2 - Info: ATAPI iHAS120 6 7L0M (F:) (ATAPI)I 09:23:26 -> Drive 3 - Info: TSSTcorp CDDVDW SH-S223Q SB03 (E:) (ATAPI)I 09:23:26 Found 2 DVD±RW/RAMs and 1 BD-ROM!I 09:25:05 Operation Started!I 09:25:05 Building Image Tree...I 09:25:07 Checking Directory Depth...I 09:25:07 Calculating Totals...I 09:25:07 Preparing Image...I 09:25:11 Using Layer Break LBA: 2011942 -> 2011952 (VTS_01, PGC: 1, Chapter: 1, Cell: 2, Vob/Cell ID: 1/2, Time: 01:39:29, SPLIP: No)I 09:25:11 Checking Path Length...I 09:25:11 Contents: 11 Files, 2 FoldersI 09:25:11 Content Type: DVD VideoI 09:25:11 Data Type: MODE1/2048I 09:25:11 File System(s): ISO9660, UDF (1.02)I 09:25:11 Volume Label: gcsaviformattest.movie - gcsaviformattest.movieI 09:25:11 IFO/BUP 32K Padding: EnabledI 09:25:11 Region Code: 1, 2, 3, 4, 5, 6, 7, 8I 09:25:11 TV System: NTSCI 09:25:11 Size: 6,104,133,632 bytesI 09:25:11 Sectors: 2,980,534I 09:25:11 Image Size: 6,104,743,936 bytesI 09:25:11 Image Sectors: 2,980,832I 09:25:16 Operation Successfully Completed! - Duration: 00:00:11I 09:25:16 Operation Started!I 09:25:16 Source File: -==/\/[bUILD IMAGE]\/\==-I 09:25:16 Source File Sectors: 2,980,832 (MODE1/2048)I 09:25:16 Source File Size: 6,104,743,936 bytesI 09:25:16 Source File Volume Identifier: gcsaviformattest.movie - gcsaviformattest.movieI 09:25:16 Source File Volume Set Identifier: 46904B22002D7BD9I 09:25:16 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!I 09:25:16 Source File Implementation Identifier: ImgBurnI 09:25:16 Source File File System(s): ISO9660, UDF (1.02)I 09:25:16 Destination Device: [0:0:0] TSSTcorp CDDVDW SH-S223Q SB03 (E:) (ATAPI)I 09:25:16 Destination Media Type: DVD+R DL (Disc ID: MKM-003-00)I 09:25:16 Destination Media Supported Write Speeds: 4x, 6x, 8x, 10xI 09:25:16 Destination Media Sectors: 4,173,824I 09:25:16 Destination Media L0 Data Zone Capacity: 2,086,912 (Changeable: Yes)I 09:25:16 Write Mode: DVDI 09:25:16 Write Type: DAOI 09:25:16 Write Speed: 4xI 09:25:16 DVD+R DL Reserve Track: YesI 09:25:16 Link Size: AutoI 09:25:16 Lock Volume: YesI 09:25:16 Test Mode: NoI 09:25:16 OPC: YesI 09:25:16 BURN-Proof: EnabledI 09:25:16 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)I 09:25:16 Book Type Setting: DVD-ROMI 09:26:04 Optimal L0 Data Zone Capacity: 2,011,952I 09:26:04 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not SetI 09:26:17 Set L0 Data Zone Capacity Succeeded!I 09:26:17 L0 Data Zone Capacity - Effective: 2,011,952I 09:26:31 Filling Buffer... (80 MiB)I 09:26:32 Writing LeadIn...I 09:26:45 Writing Session 1 of 1... (1 Track, LBA: 0 - 2980831)I 09:26:45 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2980831)I 09:26:45 Writing Layer 0... (LBA: 0 - 2011951)I 09:39:02 Writing Layer 1... (LBA: 2011952 - 2980831)I 09:44:55 Synchronising Cache...I 09:45:21 Closing Track...I 09:45:22 Finalising Disc...I 09:52:42 Exporting Graph Data...I 09:52:42 Graph Data File: C:\Users\Sirvent Inc\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SH-S223Q_SB03_THURSDAY-APRIL-16-2015_9-25_AM_MKM-003-00_4x.ibgI 09:52:42 Export Successfully Completed!I 09:52:42 Operation Successfully Completed! - Duration: 00:27:25I 09:52:42 Average Write Rate: 5,469 KiB/s (4.0x) - Maximum Write Rate: 5,806 KiB/s (4.3x)I 09:52:42 Cycling Tray before Verify...W 09:52:49 Waiting for device to become ready...I 09:53:12 Device Ready!I 09:53:29 Operation Started!I 09:53:29 Source Device: [0:0:0] TSSTcorp CDDVDW SH-S223Q SB03 (E:) (ATAPI)I 09:53:29 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: MKM-003-00)I 09:53:29 Source Media Supported Read Speeds: 2x, 4x, 6x, 8x, 12xI 09:53:29 Source Media Supported Write Speeds: 4x, 6x, 8x, 10xI 09:53:29 Source Media Sectors: 2,980,832 (Track Path: OTP - L0: 2,011,952 - L1: 968,880)I 09:53:29 Source Media Size: 6,104,743,936 bytesI 09:53:29 Image File: -==/\/[bUILD IMAGE]\/\==-I 09:53:29 Image File Sectors: 2,980,832 (MODE1/2048)I 09:53:29 Image File Size: 6,104,743,936 bytesI 09:53:29 Image File Volume Identifier: gcsaviformattest.movie - gcsaviformattest.movieI 09:53:29 Image File Volume Set Identifier: 46904B22002D7BD9I 09:53:29 Image File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!I 09:53:29 Image File Implementation Identifier: ImgBurnI 09:53:29 Image File File System(s): ISO9660, UDF (1.02)I 09:53:29 Read Speed (Data/Audio): MAX / MAXI 09:53:32 Read Speed - Effective: 12xI 09:53:33 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2980831)I 09:53:33 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2980831)I 09:53:33 Verifying Layer 0... (LBA: 0 - 2011951)I 09:59:54 Verifying Layer 1... (LBA: 2011952 - 2980831)W 10:00:11 Failed to Read Sectors 2011952 - 2011983 - Reason: L-EC Uncorrectable ErrorW 10:00:21 Failed to Read Sector 2011952 - Reason: L-EC Uncorrectable ErrorW 10:00:21 Sector 2011952 maps to File: \VIDEO_TS\VTS_01_4.VOBE 10:02:20 Failed to Read Sector 2011952 - Reason: L-EC Uncorrectable ErrorE 10:02:20 Sector 2011952 maps to File: \VIDEO_TS\VTS_01_4.VOBE 10:02:20 Failed to Verify Sectors!I 10:02:23 Exporting Graph Data...I 10:02:23 Graph Data File: C:\Users\Sirvent Inc\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SH-S223Q_SB03_THURSDAY-APRIL-16-2015_9-25_AM_MKM-003-00_4x.ibgI 10:02:23 Export Successfully Completed!E 10:02:23 Operation Failed! - Duration: 00:08:51I 10:02:23 Average Verify Rate: 7,635 KiB/s (5.6x) - Maximum Verify Rate: 16,710 KiB/s (12.4x) Edited April 16, 2015 by sirvent6247
LIGHTNING UK! Posted April 16, 2015 Posted April 16, 2015 Yes, I'd say the Samsung has had it. Does your ihas120 drive not work either?
sirvent6247 Posted April 16, 2015 Author Posted April 16, 2015 (edited) Yes, I'd say the Samsung has had it. Does your ihas120 drive not work either? That drive did not work originally either. However, after updating it's firmware I just completed the first successful verified burn with that drive, including testing playback in a dvd player. I only checked the section where the layer break was and a few minutes after to make sure I was definitely watching content on Layer 1. I would like to thank you for taking the time to walk me through this problem. This is an important project I'm doing for free for my kids high school. It's a video of their school play this year. I recorded it in 1080p, and although I know it won't be in that resolution on disc I wanted to keep highest possible quality, hence DL discs were necessary. I couldn't go BD because I didn't feel like listening to parents whine that they don't have a BluRay player. Here's what I've learned with this project: Make sure the disc drives firmware is updated.---(And then restart your machine before trying to burn) Don't assume that your drive will burn DL since it burns other media or files. This problem drive has also had some issues burning Lightscribe labels. I thought that was a software issue. I guess not. I have learned through this that the DL focusing ability could be the first sign of a failing laser. I'm reminded of when I replaced the laser in my PS3 when it stopped reading Blu-Rays but still played DVDs. Same basic concept I think. I am glad that I was proactive, in a certain way, and started testing these burns before my deadline was here. The extra time allowed me to learn this troubleshooting process with your help. Thank you. Thank you. Thank you. And thank you. Edited April 16, 2015 by sirvent6247
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