Jump to content

Recommended Posts

Posted

After disabling my Norton 360 Auto-Protect and the Norton toolbar,  I was able to download the file link to run the install from cnet.download.com,  however, when I try to run the install I receive the following message:

 

'Installation failed-please check that your internet connection is active and try again.'

 

There is no log file.  I have tried download links from other websites and receive the same error. 

 

Thanks in advance! 

Posted

Thanks for the reply!  I had to turn off the Norton Smart Firewall also, before I could do the install.

 

It then installed successfully.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.