"the specified network name is no longer available"

[keiron99]

I've been using imgburn successfully for ages.

 

Recently, I have been converting all my blu ray rips (in file format) to ISOs.

 

The blu ray files are stored on my NAS.

 

It's been working fine. Then all of a sudden, I started getting error messages, usually "the specified network name is no longer available", which would suggest a connection problem with the NAS, but I know there isn't. Clicking retry just fails.

 

I have restored my PC, done everything I can think of, but with no joy.

 

Here's the log from my latest failed attempt.

 

Any help anyone can offer would be greatly appreciated.

 

 

I 20:53:07 ImgBurn Version 2.5.8.0 started!

I 20:53:07 Microsoft Windows 7 Home Premium Edition (6.1, Build 7601 : Service Pack 1)

I 20:53:07 Total Physical Memory: 3,406,008 KiB  -  Available: 1,351,612 KiB

W 20:53:07 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!

I 20:53:08 Initialising SPTI...

I 20:53:08 Searching for SCSI / ATAPI devices...

I 20:53:08 -> Drive 1 - Info: TSSTcorp DVDWBD SH-B123L SB01 (D:) (ATA)

I 20:53:08 -> Drive 2 - Info: ELBY CLONEDRIVE 1.4 (G:) (SCSI)

I 20:53:08 Found 1 BD-ROM/HD DVD-ROM and 1 BD-ROM/DVD±RW!

I 20:56:20 Operation Started!

I 20:56:20 Building Image Tree...

I 20:56:21 Corrected file system selection for Blu-ray Video disc.

I 20:56:21 Corrected UDF revision selection for Blu-ray Video disc.

I 20:56:23 Calculating Totals...

I 20:56:23 Preparing Image...

I 20:56:23 Contents: 33 Files, 15 Folders

I 20:56:23 Content Type: BD Video

I 20:56:23 Data Type: MODE1/2048

I 20:56:23 File System(s): UDF (2.50)

I 20:56:23 Volume Label: RUSH IN RIO

I 20:56:23 Size: 34,120,908,560 bytes

I 20:56:23 Sectors: 16,660,621

I 20:56:23 Image Size: 34,122,104,832 bytes

I 20:56:23 Image Sectors: 16,661,184

I 20:56:24 Operation Successfully Completed! - Duration: 00:00:04

I 20:56:24 Operation Started!

I 20:56:24 Image Contents: 33 Files, 15 Folders

I 20:56:24 Image Sectors: 16,661,184 (MODE1/2048)

I 20:56:24 Image Size: 34,122,104,832 bytes

I 20:56:24 Image Volume Identifier: RUSH IN RIO

I 20:56:24 Image Volume Set Identifier: 4746A70A00FE3A2D

I 20:56:24 Image Application Identifier: ImgBurn v2.5.8.0

I 20:56:24 Image Implementation Identifier: ImgBurn

I 20:56:24 Image File System(s): UDF (2.50)

I 20:56:24 Destination File: Y:\RUSH IN RIO.ISO

I 20:56:24 Destination Free Space: 293,842,472,960 Bytes (286,955,540.00 KiB) (280,230.02 MiB) (273.66 GiB)

I 20:56:24 Destination File System: NTFS

I 20:56:24 File Splitting: Auto

I 20:57:32 Writing Image...

E 21:00:54 Failed to Write to File: Y:\RUSH IN RIO.ISO

E 21:00:54 Reason: The specified network name is no longer available.

E 21:00:54 Operation Failed! - Duration: 00:04:29

E 21:00:54 Average Write Rate: N/A - Maximum Write Rate: N/A

 

 

[LIGHTNING UK!]

For whatever reason, the link to your nas (at least on the Y: drive) has an issue. It's the OS API call (that writes data to a file) that's failing with that error, I just report the failure.

 

What happens if you do it via a UNC path?

[keiron99]

Thanks. Unfortunately I don't know what UNC is. I'm not that savvy, which is why I've always enjoyed the simplicity of imgburn.

 

So could it be a faulty network cable or something? Seems odd because I'm not getting errors anywhere else, such as streaming from my NAS to my PC or the many TVs in the house.

 

Also, I've been using other image creating software and they aren't having problems (apart from the fact they create images I can't play...!)

Edited October 7, 2015 by keiron99

[LIGHTNING UK!]

You're mapping a share on your nas as a drive letter (y:), the path you're mapping it to can be put straight into ImgBurn. So it might be '\\nas\media\image.iso'.

 

I don't really know why the OS would think it has disappeared. You could run process monitor alongside ImgBurn to capture what it's doing with the file and maybe see more info around when it errors out. If clicking retry just returns the same error, can you then check the state of y: in explorer and see if it's accessible? If it is, click retry again.

 

You could also continuously ping the nas to check it doesn't vanish when the file on it is being written to.

 

Where are the source files coming from? Are they also on the nas?

[keiron99]

The sources are from the NAS. They are blu ray rips I made using AnyDVD HD.

 

So what I have done as a test is transferred one from my NAS to a hard drive within my pc. I created the image - no errors this time - then copied it back to the NAS.

 

All appeared to go well, but the ISO will not play in my streamer.

 

I tried with another just to test it wasn't that file, with the same result.

 

All of a sudden, my computer doesn't seem to be getting on with imgburn! Very frustrating!