tjg79 Posted October 27, 2015 Share Posted October 27, 2015 (edited) I've been trying to burn an Optical Quantum 4.7 GB DVD+R 16X Speed with the Win 10 download install program. I get a failed burn each time. The log file is quoted below. Does anyone have any suggestions to resolve this issue? I'm running Win 7 Pro 64-bit and the included burner fails as well. Thank you for your assistance. Regards I 16:24:18 ImgBurn Version 2.5.8.0 started! I 16:24:18 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1) I 16:24:18 Total Physical Memory: 12,572,604 KiB - Available: 10,077,280 KiB I 16:24:18 Initialising SPTI... I 16:24:18 Searching for SCSI / ATAPI devices... I 16:24:47 -> Drive 1 - Info: PIONEER DVD-RW DVR-216R 1.06-ID59 (F:) (RAID) I 16:24:47 -> Drive 2 - Info: TSSTcorp CDDVDW SH-S223Q SB03 (G:) (RAID) I 16:24:47 Found 2 DVD±RW/RAMs! I 16:30:30 Operation Started! I 16:30:30 Source File: D:\Users\TJG\Desktop\Windows 10 Professional 64-bit.iso I 16:30:30 Source File Sectors: 1,709,920 (MODE1/2048) I 16:30:30 Source File Size: 3,501,916,160 bytes I 16:30:30 Source File Volume Identifier: ESD-ISO I 16:30:30 Source File Volume Set Identifier: 03113B11ESD-ISO I 16:30:30 Source File Implementation Identifier: Microsoft IMAPI2 1.0 I 16:30:30 Source File File System(s): ISO9660 (Bootable), UDF (1.02) I 16:30:30 Destination Device: [0:0:0] PIONEER DVD-RW DVR-216R 1.06 (F:) (RAID) I 16:30:30 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) I 16:30:30 Destination Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x, 18x I 16:30:30 Destination Media Sectors: 2,295,104 I 16:30:30 Write Mode: DVD I 16:30:31 Write Type: DAO I 16:30:31 Write Speed: MAX I 16:30:31 DVD+R Reserve Track: Yes I 16:30:31 Link Size: Auto I 16:30:31 Lock Volume: Yes I 16:30:31 Test Mode: No I 16:30:31 OPC: No I 16:30:31 BURN-Proof: Enabled I 16:30:33 Write Speed Successfully Set! - Effective: 24,930 KB/s (18x) I 16:30:33 Advanced Settings - Optimal Writing Speed: No I 16:30:58 Filling Buffer... (80 MiB) I 16:30:58 Writing LeadIn... I 16:30:59 Writing Session 1 of 1... (1 Track, LBA: 0 - 1709919) I 16:30:59 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1709919) I 16:34:41 Synchronising Cache... I 16:34:42 Closing Track... I 16:34:43 Finalising Disc... W 16:34:45 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:34:45 Finalise Disc Failed! - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:34:45 Retrying (1 of 3)... W 16:35:13 Potential 'WaitImmediateIO' Deferred Error - (4%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:35:13 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:35:13 Retrying (2 of 3)... W 16:35:24 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:35:24 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:35:24 Retrying (3 of 3)... W 16:35:30 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 16:35:30 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) I 16:35:33 Image MD5: 50cfa70a48d6f9e995974a7f58cf067c I 16:35:33 Exporting Graph Data... I 16:35:33 Graph Data File: D:\Users\TJG\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-216R_1.06_TUESDAY-OCTOBER-27-2015_16-30_CMC_MAG-M01-00_MAX.ibg I 16:35:33 Export Successfully Completed! I 16:35:33 Operation Successfully Completed! - Duration: 00:05:03 I 16:35:33 Average Write Rate: 15,404 KiB/s (11.4x) - Maximum Write Rate: 21,438 KiB/s (15.9x) I 16:35:34 Cycling Tray before Verify... I 16:36:05 Device Ready! E 16:36:09 CompareImageFileLayouts Failed! - Session Count Not Equal (1/0) E 16:36:09 Verify Failed! - Reason: Layouts do not match. ImgBurn.log Edited October 27, 2015 by tjg79 Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted October 27, 2015 Share Posted October 27, 2015 Have you tried burning at something other than 'Max' speed (i.e. 8x) ? Link to comment Share on other sites More sharing options...
tjg79 Posted October 27, 2015 Author Share Posted October 27, 2015 No I haven't, I'll give it a try and report the results. Link to comment Share on other sites More sharing options...
tjg79 Posted October 27, 2015 Author Share Posted October 27, 2015 The slower speed didn't work either. I got the same errors. I 19:08:04 ImgBurn Version 2.5.8.0 started! I 19:08:04 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1) I 19:08:04 Total Physical Memory: 12,572,604 KiB - Available: 9,116,528 KiB I 19:08:04 Initialising SPTI... I 19:08:04 Searching for SCSI / ATAPI devices... I 19:08:20 -> Drive 1 - Info: PIONEER DVD-RW DVR-216R 1.06-ID59 (F:) (RAID) I 19:08:20 -> Drive 2 - Info: TSSTcorp CDDVDW SH-S223Q SB03 (G:) (RAID) I 19:08:20 Found 2 DVD±RW/RAMs! I 19:09:14 Operation Started! I 19:09:14 Source File: D:\Desktop\Windows 10 Professional 64-bit.iso I 19:09:14 Source File Sectors: 1,709,920 (MODE1/2048) I 19:09:14 Source File Size: 3,501,916,160 bytes I 19:09:14 Source File Volume Identifier: ESD-ISO I 19:09:14 Source File Volume Set Identifier: 03113B11ESD-ISO I 19:09:14 Source File Implementation Identifier: Microsoft IMAPI2 1.0 I 19:09:14 Source File File System(s): ISO9660 (Bootable), UDF (1.02) I 19:09:14 Destination Device: [0:0:0] PIONEER DVD-RW DVR-216R 1.06 (F:) (RAID) I 19:09:14 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) I 19:09:14 Destination Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x, 18x I 19:09:14 Destination Media Sectors: 2,295,104 I 19:09:14 Write Mode: DVD I 19:09:14 Write Type: DAO I 19:09:14 Write Speed: 2x I 19:09:14 DVD+R Reserve Track: No I 19:09:14 Link Size: Auto I 19:09:14 Lock Volume: Yes I 19:09:14 Test Mode: No I 19:09:14 OPC: No I 19:09:14 BURN-Proof: Enabled W 19:09:15 Write Speed Miscompare! - Wanted: 2,770 KB/s (2x), Got: 5,540 KB/s (4x) W 19:09:15 The drive only supports writing these discs at 4x, 6x, 8x, 12x, 16x, 18x. I 19:09:15 Advanced Settings - Optimal Writing Speed: No I 19:09:16 Filling Buffer... (80 MiB) I 19:09:16 Writing LeadIn... I 19:09:39 Writing Session 1 of 1... (1 Track, LBA: 0 - 1709919) I 19:09:39 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1709919) I 19:20:19 Synchronising Cache... I 19:20:20 Closing Track... I 19:20:23 Finalising Disc... W 19:20:24 Finalise Disc Failed! - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:24 Retrying (1 of 3)... W 19:20:31 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:31 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:31 Retrying (2 of 3)... W 19:20:49 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:49 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:49 Retrying (3 of 3)... W 19:20:59 Potential 'WaitImmediateIO' Deferred Error - (0%, 0/3) - Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) W 19:20:59 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0xD6) I 19:21:18 Exporting Graph Data... I 19:21:18 Graph Data File: C:\Users\TJG\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-216R_1.06_TUESDAY-OCTOBER-27-2015_19-09_CMC_MAG-M01-00_2x.ibg I 19:21:19 Export Successfully Completed! I 19:21:19 Operation Successfully Completed! - Duration: 00:12:04 I 19:21:19 Average Write Rate: 5,343 KiB/s (4.0x) - Maximum Write Rate: 5,446 KiB/s (4.0x) I 19:21:19 Cycling Tray before Verify... I 19:21:50 Device Ready! E 19:21:54 CompareImageFileLayouts Failed! - Session Count Not Equal (1/0) E 19:21:54 Verify Failed! - Reason: Layouts do not match. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted October 28, 2015 Share Posted October 28, 2015 I did suggest 8x but never mind You'll have to try some different discs and perhaps cleaning the drive with a cleaning disc. Link to comment Share on other sites More sharing options...
tjg79 Posted October 28, 2015 Author Share Posted October 28, 2015 (edited) Thanks for the support. I suspect a dirty optical drive issue. These drives are six years old and I've never cleaned them. I didn't know they made cleaning disks for optical drives. Someone on another forum suggested cleaning the lasers with isopropyl alcohol. I'm going to look into that to see what I have to do to get good access to the lasers. A lot of dirty air has been sucked through these optical drives over the past six years likely due to their position in the case and the four 120mm case fans that cause the flow. The Pioneer drive can detect both DVD and CD media as being empty and will attempt the burn, but it's always unsuccessful as indicated in the logs. The Samsung drive can detect DVD and CD media, but thinks the empty DVD media isn't empty. It won't even attempt a burn with either ImgBurn or the Win 7 burner software. Do any of the ImgBurn settings need to be adjusted from default to effect a good burn on either a DVD or a CD? Thanks again for the support. Regards Edited October 28, 2015 by tjg79 Link to comment Share on other sites More sharing options...
dbminter Posted October 28, 2015 Share Posted October 28, 2015 I'd also not use CMC media. They make the worst optical discs out there. Still, 6 years is 6 years. I've rarely gotten 2 years out of a drive, but I'm coming close to getting that with my Pioneer Blu-Ray burner in January. Link to comment Share on other sites More sharing options...
tjg79 Posted October 29, 2015 Author Share Posted October 29, 2015 (edited) Well, the first cleaning with isopropyl alcohol has made some improvement. Although there were still errors indicated at the end of the burn, the verify indicated that the burn was successful. CDCheck indicated three files with data errors (cyclic redundancy check). That might not appear to be very good results, but it's a big improvement after a few wipes with a cotton swab saturated with isopropyl alcohol. Prior to the first cleaning, the DVDs were unreadable and ImgBurn indicated failed burns. A second more thorough cleaning may resolve this issue. Regards Edited October 29, 2015 by tjg79 Link to comment Share on other sites More sharing options...
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