IMGburn can't find my writers

[Raikiri]

I am kinda clueless alwayhs been using it now it cannot find it.

Log:

 

****************************************\\

;   ImgBurn Version 2.5.8.0 - Log

;   zaterdag, 26 december 2015, 15:03:21

; \\****************************************//

;

;

I 15:01:23 ImgBurn Version 2.5.8.0 started!

I 15:01:23 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)

I 15:01:23 Total Physical Memory: 3.930.284 KiB  -  Available: 1.567.888 KiB

W 15:01:23 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 15:01:23 Initialising SPTI...

I 15:01:23 Searching for SCSI / ATAPI devices...

I 15:01:23 -> Drive 1 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 15:01:23 Found 1 BD-ROM!

I 15:03:21 Close Request Acknowledged

;

;

; //****************************************\\

;   ImgBurn Version 2.5.8.0 - Log

;   zaterdag, 26 december 2015, 15:01:16

; \\****************************************//

;

;

I 15:00:25 ImgBurn Version 2.5.8.0 started!

I 15:00:25 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)

I 15:00:25 Total Physical Memory: 3.930.284 KiB  -  Available: 1.659.956 KiB

W 15:00:25 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 15:00:25 Initialising SPTI...

I 15:00:25 Searching for SCSI / ATAPI devices...

I 15:00:25 -> Drive 1 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 15:00:25 Found 1 BD-ROM!

I 15:01:15 Close Request Acknowledged

I 15:01:15 Closing Down...

I 15:01:15 Shutting down SPTI...

I 15:01:16 ImgBurn closed!

;

;

; //****************************************\\

;   ImgBurn Version 2.5.8.0 - Log

;   zaterdag, 26 december 2015, 14:52:59

; \\****************************************//

;

;

I 14:50:16 ImgBurn Version 2.5.8.0 started!

I 14:50:16 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)

I 14:50:16 Total Physical Memory: 3.930.284 KiB  -  Available: 1.306.068 KiB

W 14:50:16 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 14:50:17 Initialising SPTI...

I 14:50:17 Searching for SCSI / ATAPI devices...

I 14:50:17 -> Drive 1 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 14:50:17 Found 1 BD-ROM!

I 14:52:59 Close Request Acknowledged

;

ImgBurn.log

[LIGHTNING UK!]

Go into device manger and see what's wrong with them. Windows makes them available to the program and it appears unable to do so.

[Raikiri]

Go into device manger and see what's wrong with them. Windows makes them available to the program and it appears unable to do so.

I dont know much about computers how can I check whats wrong?

[Raikiri]

I dont know much about computers how can I check whats wrong?

[LIGHTNING UK!]

http://windows.microsoft.com/en-gb/windows-8/where-is-device-manager

 

Microsoft has fixit tools for optical drives too.

 

https://support.microsoft.com/en-gb/mats/cd_dvd_drive_problems

 

https://support.microsoft.com/en-us/kb/314060