Problem with LG WH14NS40 and DL verification

[chewmanfu]

Hey everyone,

 

My LG WH14NS40 refuses to properly write to a B-DR DL.  I'm simply trying to backup some MKV files.  The writing process seems to complete okay, but each time it fails on the verification.  I've burned through a dozen discs or so and this getting to be an expensive issue.  The drive is about 2 years old, but it hasn't been used a ton.  Have never had any issues with single layer discs.  I think the problem seems to be related to switching layers on DL disks, as the problem occurs around the 50% mark of verification.

 

So far I've tried burning at 4x, 2x and 1x speeds.  I've tried creating an image first instead of burning files directly to the drive.  I flashed the firmware to the latest version.  I've shut down all applications that might interfere with the burning process.  I've even reinstalled windows 10.  Nothing seems to work.  Hoping someone can help me identify what the issue is here; I'm getting really frustrated.  I've seen similar posts on here, but I haven't seen one with a resolution.  

 

Here is the log information:

 

I 08:36:53 ImgBurn Version 2.5.8.0 started!

I 08:36:53 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)

I 08:36:53 Total Physical Memory: 33,495,128 KiB  -  Available: 30,486,068 KiB

I 08:36:53 Initialising SPTI...

I 08:36:53 Searching for SCSI / ATAPI devices...

I 08:36:53 -> Drive 1 - Info: HL-DT-ST BDDVDRW UH12NS30 1.02-A0 (G:) (SATA)

I 08:36:53 -> Drive 2 - Info: HL-DT-ST BD-RE  WH14NS40 1.03-A0 (D:) (SATA)

I 08:36:53 Found 1 BD-ROM XL/DVD±RW and 1 BD-RE XL!

I 09:13:33 Operation Started!

I 09:13:33 Source File: F:\ImgBurn\Image Files\South Park Disc 1.iso

I 09:13:33 Source File Sectors: 21,581,056 (MODE1/2048)

I 09:13:33 Source File Size: 44,198,002,688 bytes

I 09:13:33 Source File Volume Identifier: South Park Disk 1

I 09:13:33 Source File Volume Set Identifier: 4948377A01494C7B

I 09:13:33 Source File Application Identifier: ImgBurn v2.5.8.0

I 09:13:33 Source File Implementation Identifier: ImgBurn

I 09:13:33 Source File File System(s): UDF (2.60)

I 09:13:33 Destination Device: [0:0:0] HL-DT-ST BD-RE  WH14NS40 1.03 (D:) (SATA)

I 09:13:33 Destination Media Type: BD-R (Disc ID: RITEK-DR2-000)

I 09:13:33 Destination Media Supported Write Speeds: 2x, 4x

I 09:13:33 Destination Media Sectors: 24,438,784

I 09:13:33 Write Mode: BD

I 09:13:33 Write Type: DAO

I 09:13:33 Write Speed: 2x

I 09:13:33 Hardware Defect Management Active: No

I 09:13:33 BD-R Verify Not Required: Yes

I 09:13:33 Link Size: Auto

I 09:13:33 Lock Volume: Yes

I 09:13:33 Test Mode: No

I 09:13:33 OPC: No

I 09:13:33 BURN-Proof: Enabled

I 09:13:33 Write Speed Successfully Set! - Effective: 8,992 KB/s (2x)

I 09:13:51 Filling Buffer... (80 MiB)

I 09:13:51 Writing LeadIn...

I 09:13:52 Writing Session 1 of 1... (1 Track, LBA: 0 - 21581055)

I 09:13:52 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 21581055)

I 09:13:52 Writing Layer 0... (LBA: 0 - 12219391)

I 10:00:08 Writing Layer 1... (LBA: 12219392 - 21581055)

I 10:35:35 Synchronising Cache...

I 10:35:37 Closing Track...

I 10:35:38 Finalising Disc...

I 10:35:53 Exporting Graph Data...

I 10:35:53 Graph Data File: F:\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH14NS40_1.03_OCTOBER-8-2016_9-13_AM_RITEK-DR2-000_2x.ibg

I 10:35:53 Export Successfully Completed!

I 10:35:53 Operation Successfully Completed! - Duration: 01:22:20

I 10:35:53 Average Write Rate: 8,803 KiB/s (2.0x) - Maximum Write Rate: 8,869 KiB/s (2.0x)

I 10:35:53 Cycling Tray before Verify...

W 10:36:01 Waiting for device to become ready...

I 10:36:25 Device Ready!

I 10:36:29 Operation Started!

I 10:36:29 Source Device: [0:0:0] HL-DT-ST BD-RE  WH14NS40 1.03 (D:) (SATA)

I 10:36:29 Source Media Type: BD-R (Disc ID: RITEK-DR2-000)

I 10:36:29 Source Media Supported Read Speeds: 2x, 4.2x, 6.2x, 8x

I 10:36:29 Source Media Supported Write Speeds: 2x, 4x

I 10:36:29 Source Media Sectors: 21,581,056

I 10:36:29 Source Media Size: 44,198,002,688 bytes

I 10:36:29 Image File: F:\ImgBurn\Image Files\South Park Disc 1.iso

I 10:36:29 Image File Sectors: 21,581,056 (MODE1/2048)

I 10:36:29 Image File Size: 44,198,002,688 bytes

I 10:36:29 Image File Volume Identifier: South Park Disk 1

I 10:36:29 Image File Volume Set Identifier: 4948377A01494C7B

I 10:36:29 Image File Application Identifier: ImgBurn v2.5.8.0

I 10:36:29 Image File Implementation Identifier: ImgBurn

I 10:36:29 Image File File System(s): UDF (2.60)

I 10:36:29 Read Speed (Data/Audio): MAX / MAX

I 10:36:30 Read Speed - Effective: 3.3x - 8x, 8x - 3.3x

I 10:36:30 Verifying Session 1 of 1... (1 Track, LBA: 0 - 21581055)

I 10:36:30 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 21581055)

I 10:36:30 Verifying Layer 0... (LBA: 0 - 12219391)

I 10:52:31 Verifying Layer 1... (LBA: 12219392 - 21581055)

W 10:52:49 Failed to Read Sectors 12219392 - 12219423 - Reason: Timeout on Logical Unit

W 10:52:58 Failed to Read Sector 12219392 - Reason: Timeout on Logical Unit

W 10:52:58 Sector 12219392 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

W 11:07:08 Retrying (1)...

W 11:07:16 Retry Failed - Reason: Timeout on Logical Unit

W 11:09:06 Failed to Read Sector 12219392 - Reason: Timeout on Logical Unit

W 11:09:06 Sector 12219392 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

W 11:09:18 Failed to Read Sector 12219393 - Reason: Timeout on Logical Unit

W 11:09:18 Sector 12219393 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

W 11:27:12 Retrying (1)...

W 11:27:21 Retry Failed - Reason: Timeout on Logical Unit

W 11:27:23 Failed to Read Sector 12219393 - Reason: Timeout on Logical Unit

W 11:27:23 Sector 12219393 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

W 11:27:32 Failed to Read Sector 12219394 - Reason: Timeout on Logical Unit

W 11:27:32 Sector 12219394 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

E 11:27:41 Failed to Read Sector 12219394 - Reason: Timeout on Logical Unit

E 11:27:41 Sector 12219394 maps to File: \Season 02\South Park S02E12 Clubhouses.mkv

E 11:27:41 Failed to Verify Sectors!

I 11:27:42 Exporting Graph Data...

I 11:27:42 Graph Data File: F:\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH14NS40_1.03_OCTOBER-8-2016_9-13_AM_RITEK-DR2-000_2x.ibg

I 11:27:42 Export Successfully Completed!

E 11:27:42 Operation Failed! - Duration: 00:51:12

I 11:27:42 Average Verify Rate: 7,957 KiB/s (1.8x) - Maximum Verify Rate: 36,080 KiB/s (8.2x)

I 11:50:22 Device: [0:0:0] HL-DT-ST BD-RE  WH14NS40 1.03 (D:) (SATA)

I 11:50:22 Family Tree:

I 11:50:22 -> ACPI x64-based PC

I 11:50:22 -> Microsoft ACPI-Compliant System

I 11:50:22 -> PCI Express Root Complex

I 11:50:22 -> PCI-to-PCI Bridge (VEN_8086&DEV_1D1A - Intel - pci)

I 11:50:22 -> Standard SATA AHCI Controller (VEN_1B21&DEV_0612 - ASMedia - storahci - v10.0.14393.206)

I 11:50:22 -> CD-ROM Drive (HL-DT-ST BD-RE  WH14NS40) (Bus Number 0, Target Id 0, LUN 0)

 

Here is the error message:

 

 

Here is the Family Tree information:

 

 

Thanks in advance for your help...

 

Allan

Edited October 8, 2016 by chewmanfu

[LIGHTNING UK!]

See if they'll verify in your other drive.

It's either your burner is producing a low quality burn on that MID disc (where it'll be generally unreadable) or it just isn't a good reader.

[chewmanfu]

See if they'll verify in your other drive.

It's either your burner is producing a low quality burn on that MID disc (where it'll be generally unreadable) or it just isn't a good reader

 

I'm going to give this a shot, but there really seems to be an issue with the disc.  I've tried reading it on my PC in the same drive and on my standalone Blu-ray player.  The file mentioned in the log won't read properly or at all.

 

Thanks

[chewmanfu]

See if they'll verify in your other drive.

It's either your burner is producing a low quality burn on that MID disc (where it'll be generally unreadable) or it just isn't a good reader.

 

No luck with the other drive.  It fails as soon as it starts verifying the second layer.

[LIGHTNING UK!]

Before trying different discs (different MID), you could also try enabling the 'perform Opc before write' option in the settings.

 

That may or may not improve things.

[chewmanfu]

Before trying different discs (different MID), you could also try enabling the 'perform Opc before write' option in the settings.

 

That may or may not improve things.

 

Holy crap! I set it to burn overnight using your suggestion and it actually worked!  Thanks so much Lightning!  Now to see if this was just a lucky one-off or if that actually fixed the problem...  I'll post again later with the results.

Edited October 11, 2016 by chewmanfu

[chewmanfu]

 

Before trying different discs (different MID), you could also try enabling the 'perform Opc before write' option in the settings.

 

That may or may not improve things.

 

Holy crap! I set it to burn overnight using your suggestion and it actually worked!  Thanks so much Lightning!  Now to see if this was just a lucky one-off or if that actually fixed the problem...  I'll post again later with the results.

 

 

Okay so I gave it another shot and I have yet another coaster.  So it clearly wasn't related to that setting, which leaves the only logical culprits as the media, the drive itself or the combination thereof. Perhaps these 2 just don't get along.  I will try another brand to see if my drive isn't bunked.

Edited October 12, 2016 by chewmanfu

[LIGHTNING UK!]

Do bare in mind that different brands can use the same MID / dye.

 

You need to avoid anything using the RITEK-DR2 one.