halo5 Posted November 17, 2016 Posted November 17, 2016 I have a problem with my drive it is giving me error message saying preference not found or medium not present. I think this is happened when I pressed the cancel button during burning I don't know is my drive damaged. when I restart my computer and reinstall image burn, it works great I can burn any disk but when I put another disk in preference not found can anyone help
dbminter Posted November 17, 2016 Posted November 17, 2016 You may have some luck with, after you burn 1 disc, shutting down Windows, powering off, and leaving it powered off for a minute. Then, restart. This will cycle the power to the drive. In fact, doing it just once may solve the issue all together. Sometimes a simple power cycle will fix odd issues like this.
LIGHTNING UK! Posted November 17, 2016 Posted November 17, 2016 Try cleaning the drive. Failing that, buy a new one.
halo5 Posted November 18, 2016 Author Posted November 18, 2016 THANK YOU I WILL JUST RESTART EVERYTIME THANKS
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