Copy without menu of original blu-ray from Europe

[Marcial]

I bought a blu-ray movie from Europe. Apparently, it is compatible with all 3 country codes (A-B-C), or at least all 3 symbols (the letter inside an hexagon) are displayed on the case. In fact, I can play this disc on my regular blu-ray player bought in the USA but the menu is missing. I have another blu-ray player which is "universal" (plays PAL and NTSC, region codes 1 thru 8, and country codes A, B and C). If I play this movie with this "universal" player, it does show the menu.

 

I made a copy in the hope that the missing menu problem will be resolved but it was not successful. I ripped the movie to the hard disc with AnyDVD, then I burned the movie (24 GB) onto a blank blu-ray (25 GB) with ImgBurn but the menu is still missing unless I play it with the "universal" player.

 

Is there a way to rectify this problem by changing any of the ImgBurn settings?

 

Your help will be much appreciated.

[LIGHTNING UK!]

No. This is nothing to do with the burning of the disc.

 

It sounds like there's something wrong with the authoring of the original disc.

[Marcial]

"...the authoring of the original disc." So there is nothing to do about it, right?

 

By the way, thanks a lot for your quick response.

Edited April 17, 2017 by Marcial

[LIGHTNING UK!]

Unless you can run it through something that can fix it, no.