Constant Fails (BD-R DL) 'medium error' 'uncorrectable error'

[jackdlm]

Losing my mind over this!

I am doing a run of 25 Blu-Rays from a project I worked on. Ordered these from Amazon and 19 of the 25 burned and verified successfully, the others had bad sector errors. Amazon sent me another pack and so far EIGHT of the discs have failed, none have worked. Nothing has changed with my setup, it's the same ISO and same drive. I am getting errors like the one attached, where it says I/O error, check condition, unable to read sector, all things I do not understand.

For the eight that have failed so far, some of them fail during burning but most fail during verifying.

This is the drive I use, USB powered. Samsung SE-506.

I am running Windows 10 Pro 64 bit on a Xiaomi Mi Notebook Pro. I usually work while the discs burn and it's never been a problem, but yesterday I made sure imgburn was the only software open. It made no difference.

Here's the Log from the disc that just failed:

I 12:53:53 ImgBurn Version 2.5.8.0 started!
I 12:53:53 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 12:53:53 Total Physical Memory: 16,658,532 KiB  -  Available: 10,870,184 KiB
I 12:53:53 Initialising SPTI...
I 12:53:53 Searching for SCSI / ATAPI devices...
I 12:53:53 -> Drive 1 - Info: TSSTcorp BDDVDW SE-506CB TS02 (E:) (USB 2.0)
I 12:53:53 Found 1 BD-RE XL!
I 12:54:01 Operation Started!
I 12:54:01 Source File: C:\Users\Jack De La Mare\Desktop\KINGS.iso
I 12:54:01 Source File Sectors: 18,438,464 (MODE1/2048)
I 12:54:01 Source File Size: 37,761,974,272 bytes
I 12:54:01 Source File Volume Identifier: KINGS
I 12:54:01 Source File Volume Set Identifier: Season One______
I 12:54:01 Source File Application Identifier: Kings
I 12:54:01 Source File Implementation Identifier: 0
I 12:54:01 Source File File System(s): UDF (2.50)
I 12:54:01 Destination Device: [0:0:0] TSSTcorp BDDVDW SE-506CB TS02 (E:) (USB)
I 12:54:01 Destination Media Type: BD-R (Disc ID: VERBAT-IMf-000)
I 12:54:01 Destination Media Supported Write Speeds: 2x, 4x, 6x
I 12:54:01 Destination Media Sectors: 24,438,784
I 12:54:01 Write Mode: BD
I 12:54:01 Write Type: DAO
I 12:54:01 Write Speed: MAX
I 12:54:01 Hardware Defect Management Active: No
I 12:54:01 BD-R Verify Not Required: Yes
I 12:54:01 Link Size: Auto
I 12:54:01 Lock Volume: Yes
I 12:54:01 Test Mode: No
I 12:54:01 OPC: No
I 12:54:01 BURN-Proof: Enabled
I 12:54:01 Write Speed Successfully Set! - Effective: 26,976 KB/s (6x)
I 12:55:21 Filling Buffer... (80 MiB)
I 12:55:21 Writing LeadIn...
I 12:55:36 Writing Session 1 of 1... (1 Track, LBA: 0 - 18438463)
I 12:55:36 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 18438463)
I 12:55:36 Writing Layer 0... (LBA: 0 - 12219391)
I 13:21:09 Writing Layer 1... (LBA: 12219392 - 18438463)
I 13:31:23 Synchronising Cache...
I 13:31:28 Closing Track...
I 13:31:29 Finalising Disc...
I 13:35:29 Exporting Graph Data...
I 13:35:29 Graph Data File: C:\Users\Jack De La Mare\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_BDDVDW_SE-506CB_TS02_06-MAY-2020_12-54_VERBAT-IMf-000_MAX.ibg
I 13:35:29 Export Successfully Completed!
I 13:35:29 Operation Successfully Completed! - Duration: 00:41:28
I 13:35:29 Average Write Rate: 17,176 KiB/s (3.9x) - Maximum Write Rate: 27,149 KiB/s (6.2x)
I 13:35:29 Cycling Tray before Verify...
W 13:35:40 Waiting for device to become ready...
I 13:36:09 Device Ready!
I 13:36:10 Operation Started!
I 13:36:10 Source Device: [0:0:0] TSSTcorp BDDVDW SE-506CB TS02 (E:) (USB)
I 13:36:10 Source Media Type: BD-R (Disc ID: VERBAT-IMf-000)
I 13:36:10 Source Media Supported Read Speeds: 2.2x, 4x, 6x
I 13:36:10 Source Media Supported Write Speeds: 2x, 4x, 6x
I 13:36:10 Source Media Sectors: 18,438,464
I 13:36:10 Source Media Size: 37,761,974,272 bytes
I 13:36:10 Image File: C:\Users\Jack De La Mare\Desktop\KINGS.iso
I 13:36:10 Image File Sectors: 18,438,464 (MODE1/2048)
I 13:36:10 Image File Size: 37,761,974,272 bytes
I 13:36:10 Image File Volume Identifier: KINGS
I 13:36:10 Image File Volume Set Identifier: Season One______
I 13:36:10 Image File Application Identifier: Kings
I 13:36:10 Image File Implementation Identifier: 0
I 13:36:10 Image File File System(s): UDF (2.50)
I 13:36:10 Read Speed (Data/Audio): MAX / MAX
I 13:36:11 Read Speed - Effective: 2.2x - 6x, 6x - 2.4x
I 13:36:11 Verifying Session 1 of 1... (1 Track, LBA: 0 - 18438463)
I 13:36:11 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 18438463)
I 13:36:11 Verifying Layer 0... (LBA: 0 - 12219391)
W 13:55:32 Failed to Read Sectors 10371680 - 10371711 - Reason: L-EC Uncorrectable Error
W 13:55:45 Failed to Read Sector 10371680 - Reason: L-EC Uncorrectable Error
W 13:55:45 Sector 10371680 maps to File: \BDMV\STREAM\00039.m2ts
W 13:56:11 Retrying (1)...
W 13:56:19 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:56:27 Retrying (2)...
W 13:56:34 Retry Failed - Reason: L-EC Uncorrectable Error
W 14:06:02 Failed to Read Sector 10371680 - Reason: L-EC Uncorrectable Error
W 14:06:02 Sector 10371680 maps to File: \BDMV\STREAM\00039.m2ts
W 14:06:16 Failed to Read Sector 10371681 - Reason: L-EC Uncorrectable Error
W 14:06:16 Sector 10371681 maps to File: \BDMV\STREAM\00039.m2ts
E 14:08:08 Failed to Read Sector 10371682 - Reason: L-EC Uncorrectable Error
E 14:08:08 Sector 10371682 maps to File: \BDMV\STREAM\00039.m2ts
E 14:08:08 Failed to Verify Sectors!
I 14:08:09 Exporting Graph Data...
I 14:08:09 Graph Data File: C:\Users\Jack De La Mare\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_BDDVDW_SE-506CB_TS02_06-MAY-2020_12-54_VERBAT-IMf-000_MAX.ibg
I 14:08:09 Export Successfully Completed!
E 14:08:09 Operation Failed! - Duration: 00:31:58
I 14:08:09 Average Verify Rate: 10,826 KiB/s (2.5x) - Maximum Verify Rate: 25,323 KiB/s (5.8x)

Please help! I am losing my mind and equally losing discs.

Thanks

 

Edited May 6, 2020 by jackdlm

[jackdlm]

Not sure why but I tried again and got this...

After cancelling it it then opened the Blu-ray in VLC and seemed to be working - it showed the menu and I was able to navigate, but with it being unable to verify the disc surely there will be something wrong.

Edited May 6, 2020 by jackdlm

[dbminter]

I'd probably blame the drive.  It's highly unlikely you'd have a mixture of good and bad discs in the same batch, and definitely not in 2 orders.  How long have you had this USB drive?  If it's been used for a while, it may have simply reached the end of its life.  Since it's a USB drive, I'd try replacing the drive.  It would be easy to just swap in a new drive since it's a USB.

 

Other things to try if you keep getting errors after replacing the drive, make sure you're using the cable it came with and not using the old cable in case it's a cable issue.  Try plugging the USB cable into a different USB port in case it's a bad port problem.

[LIGHTNING UK!]

Have you tried burning at slower speeds? If max (6x) is producing unreadable discs, maybe try 4x and 2x.

[jackdlm]

The drive is brand new and was only used for this project, would burning 25 discs kill it so early? I'm using the cable it came with and have tried multiple usb ports with no luck. 

I will try burning at a slower speed, hopefully that will work!

 

[dbminter]

I was just trying to cover as many bases as I could think of without knowing the specifics of how you've used this drive.  While it is possible a cheap or defective model could work for 25 discs and then fail, it's highly unlikely.

 

Try the slower speeds, but it wouldn't explain why some worked before and some didn't, I wouldn't think.

[jackdlm]

4x didn't work, same fail but during burning not verifying

[dbminter]

I think at this point you have to start seriously examining the drive is faulty.  It's not unheard of.  My first BD burner, a LiteOn, was complete junk.  Died before its 5th disc burned.  And, if you replace the drive and you still have a problem, the issue is most likely the discs you're using.  You should also consider replacing the drive with a different make/model/manufacturer, just to be sure.

 

[jackdlm]

Okay thank you for the help - I have managed to order a new drive so when that arrives we shall see what's at fault!

When did disc authoring become such a nightmare?

[dbminter]

Pretty much from the beginning.  I go all the way back to 2002, back when it was relatively common to spend an hour burning a DVD only to have it fail at 99% because of a buffer underrun error.  Companies making products with the bottom line profit in mind versus a quality product don't help matters.  Clueless tech support of hardware not listening to valid improvement suggestions also fails to be helpful.

 

[jackdlm]

Well, the second blu-ray drive came and I have managed to burn the remaining dics, but out of six completions there were about 20 fails. I am curious WHY these types of errors come up when verifying the disc, does it mean the disc didn't burn correctly?

[dbminter]

It usually means the write didn't complete correctly.  There can be cases where a write is fine but the reading capability of the drive is what is at fault.  It's rare, but it can happen.  However, as I said, it usually means a write failed to burn correctly.  What I never understood is how a write can complete but not complete correctly. 

 

At this point, since you're using the good Verbatim BD-R stuff and since you've tried using a replacement of the same model of a USB drive, I would try using an entirely new BD burner, different make and manufacturer.  I've never used anything from TSST Corporation before so I don't know how reliable they are.  Since you've tried using the same model twice in a row, you can pin it on the drive itself.   Since this is a new replacement, I am guessing you used the USB cable it came with, so we can rule out the cable being an issue.  If you haven't tried yet, you could try it on a different USB port to rule out a bad port.

 

And since they're failing at the layer break, it's a common place for bad burns to fail at.  I've also never used DL BD-R media so I don't know if Verbatim's are reliable or not.  I know some BD burners simply aren't up to snuff for DL BD burning.  For instance, though it writes to BD DL media, the LG WH16NS40 doesn't do it correctly and never has.  The WH16NS60 does, though.

 

I had a BD burner once that failed out of the box to write to DVD+RW and BD-RE correctly.  It actually DESTROYED those discs!    So, I got a 2nd model of the same unit, in case mine was defective.  It did the same thing, so I knew that ASUS model was the culprit.  It was bad by design.