blank dvd not working on disc drive

[mciscool]

it can read cds but when i try to put in a writeable dvd it wont work, is there a way i can make it read dvds

 

 

 

[LIGHTNING UK!]

Copy and paste everything from the Log window please.

 

[mciscool]

I 13:35:12 ImgBurn Version 2.5.8.0 started!
I 13:35:12 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 13:35:12 Total Physical Memory: 16,676,932 KiB  -  Available: 14,199,412 KiB
I 13:35:12 Initialising SPTI...
I 13:35:12 Searching for SCSI / ATAPI devices...
I 13:35:14 -> Drive 1 - Info: TSSTcorp DVD+-RW SH-216BB D100 (D:) (SATA)
I 13:35:14 Found 1 DVD±RW/RAM!
 

[LIGHTNING UK!]

It doesn't look like that drive should have a problem burning DVDs.

What message is displayed in the status bar when you put a blank dvd in and switch to Write mode?

[mciscool]

it says device not ready medium not present 

[mciscool]

what should i do

[LIGHTNING UK!]

Eject the disc and reinsert.

Keep an eye on that status bar message as you do so.

Does it take quite a while before it finally settles on 'medium not present' ? Do you hear the drive trying to initialise the disc?

You'll either have to try some different DVDs or try a different drive with your disc.

Can the drive read proper commercial (pressed) DVD Video discs ok?

[mciscool]

it takes like 10 seconds then it says medium not present and yea. it also doesnt work with pressed dvds. so is that it

[LIGHTNING UK!]

I'd say so, yes.

[mciscool]

I went to diagnostics and the optical drive tests work with cd discs but fail and bug with dvd disc what should I do

[LIGHTNING UK!]

Get a new drive.