Hangs During Cycling Tray Before Verify...

[haborym]

I know I've seen a few other posts about this one, but it looks like it's happening to me as well.  For the record, this has never happened with any other brand of burner - my Lite-On, Asus, and LG have never had this issue.  Whatever it is, it *ONLY* happens with my Pioneer drive.  It will forever hang at the "cycling tray before verify" step.  The drive does eject and close and then just hangs there like the drive has lost communication with the computer.  It's odd.  Any ideas or anything else I can try?  I can't update the firmware to 1.05 because I'll lose the ability to rip UHDs via MakeMKV so that's not an option so I'm hoping someone has any other suggestions. 

It's worth mentioning this only happens maybe 10-25% of the time, so definitely not always but when it does I'm unable to shut down the program or do anything (I can force it with task manager but the drive remains locked - even if I manually unlock with a paperclip it'll stay unavailable in Windows) until I do a full reboot.

 

I 10:13:05 ImgBurn Version 2.5.8.0 started!
I 10:13:05 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 10:13:05 Total Physical Memory: 32,820,148 KiB  -  Available: 16,629,472 KiB
I 10:13:05 Initialising SPTI...
I 10:13:05 Searching for SCSI / ATAPI devices...
I 10:13:05 -> Drive 1 - Info: PIONEER BD-RW   BDR-S13U 1.03-ID43 (O:) (SATA)
I 10:13:05 -> Drive 2 - Info: TSSTcorp DVD+-RW SH-216BB D100 (P:) (SATA)
I 10:13:05 Found 1 DVD±RW/RAM and 1 BD-RE XL!
I 10:18:10 Operation Started!
I 10:18:10 Source File Sectors: 23,935,168 (MODE1/2048)
I 10:18:10 Source File Size: 49,019,224,064 bytes
I 10:18:10 Source File Application Identifier: ImgBurn v2.5.8.0
I 10:18:10 Source File Implementation Identifier: ImgBurn
I 10:18:10 Source File File System(s): UDF (2.50)
I 10:18:10 Destination Device: [0:0:0] PIONEER BD-RW   BDR-S13U 1.03 (O:) (SATA)
I 10:18:11 Destination Media Type: BD-RE (Disc ID: VERBAT-IM1-000)
I 10:18:11 Destination Media Supported Write Speeds: 2x
I 10:18:11 Destination Media Sectors: 24,438,784
I 10:18:11 Write Mode: BD
I 10:18:11 Write Type: DAO
I 10:18:11 Write Speed: MAX
I 10:18:11 Hardware Defect Management Active: No
I 10:18:11 BD-RE FastWrite: No
I 10:18:11 Link Size: Auto
I 10:18:11 Lock Volume: Yes
I 10:18:11 Test Mode: No
I 10:18:11 OPC: No
I 10:18:11 BURN-Proof: Enabled
I 10:18:11 Write Speed Successfully Set! - Effective: 8,990 KB/s (2x)
I 10:18:11 Advanced Settings - Optimal Writing Speed: No
I 10:18:12 Filling Buffer... (80 MiB)
I 10:18:12 Writing LeadIn...
I 10:18:25 Writing Session 1 of 1... (1 Track, LBA: 0 - 23935167)
I 10:18:25 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 23935167)
I 10:18:25 Writing Layer 0... (LBA: 0 - 12219391)
I 11:05:16 Writing Layer 1... (LBA: 12219392 - 23935167)
I 11:50:03 Synchronising Cache...
I 11:50:04 Exporting Graph Data...
I 11:50:04 Export Successfully Completed!
I 11:50:04 Operation Successfully Completed! - Duration: 01:31:53
I 11:50:04 Average Write Rate: 8,708 KiB/s (2.0x) - Maximum Write Rate: 8,832 KiB/s (2.0x)
I 11:50:04 Cycling Tray before Verify...

I 16:25:35 Abort Request Acknowledged

 

Edited November 9 by haborym

[dbminter]

Try changing the I/O Interface and see if you get better results with a different one.

 

Tools --> Settings --> I/O --> Page 1 --> Interface   and check a different box.  I would recommend closing and restarting ImgBurn after each change of the Interface to be safe.

[haborym]

Thanks for the help.  The ElbyCDIO seems to work flawlessly.  I've burned maybe fifteen discs thus far without a single issue.