Can't burn DVD+R DL ISO FILES THAT PLAY

[Vohtahn]

Windows 11 PRO Dell and use IMGBURN all the time for standard dvd's but have wasted 10 8x DVD+RDL Verbatim discs following online instructions to burn large ISO movies of about 8gb with LG drives. Last attempt IMGBURN said "success" and played the song but discs won't play in Sony player or even on my PC. Any help appreciated!!

[dbminter]

I'll need a bit more info.  Copy and paste the entirety of the Write and Verify phases from one of these successful burns from the Log.  You can access old Log entries from the Help menu.

 

While you're at it, insert the last burned disc that won't play into your PC drive, open its root directory contents in Windows/File Explorer, and attach a screenshot of the directories and files in the root directory of the disc.

[Vohtahn]

Thanks for your help!!

Last burn:

 11:26:58 ImgBurn Version 2.5.6.0 started!
I 11:26:58 Microsoft Windows 8 Professional (6.2, Build 9200)
I 11:26:58 Total Physical Memory: 66,932,088 KB  -  Available: 56,215,952 KB
I 11:26:58 Initialising SPTI...
I 11:26:58 Searching for SCSI / ATAPI devices...
I 11:26:58 -> Drive 1 - Info: HL-DT-ST BD-RE  WH12LS30 1.01-C0 (I:) (USB)
I 11:26:58 -> Drive 2 - Info: HL-DT-ST DVDRAM SP80NB80 RF02-J0 (H:) (USB)
I 11:26:58 Found 1 DVD±RW/RAM and 1 BD-RE!
I 11:35:08 Operation Started!
I 11:35:08 Source File: G:\SAVING PRIVATE RYAN.ISO
I 11:35:08 Source File Sectors: 4,165,029 (MODE1/2048)
I 11:35:08 Source File Size: 8,529,979,392 bytes
I 11:35:08 Source File File System(s): None
I 11:35:08 Destination Device: [0:0:0] HL-DT-ST DVDRAM SP80NB80 RF02 (H:) (USB)
I 11:35:08 Destination Media Type: DVD+R DL (Disc ID: CMC MAG-D03-64)
I 11:35:08 Destination Media Supported Write Speeds: 3x, 4x, 6x
I 11:35:08 Destination Media Sectors: 4,173,824
I 11:35:08 Write Mode: DVD
I 11:35:08 Write Type: DAO
I 11:35:08 Write Speed: 3x
I 11:35:08 Link Size: Auto
I 11:35:08 Lock Volume: Yes
I 11:35:08 Test Mode: No
I 11:35:08 OPC: No
I 11:35:08 BURN-Proof: Enabled
I 11:35:08 Write Speed Successfully Set! - Effective: 4,155 KB/s (3x)
I 11:35:09 Book Type Setting: DVD-ROM
I 11:35:09 Optimal L0 Data Zone Capacity: 2,082,528
I 11:35:09 Optimal L0 Data Zone Method: ECC Block Boundary
I 11:35:09 Set L0 Data Zone Capacity Succeeded!
I 11:35:09 Filling Buffer... (80 MB)
I 11:35:09 Writing LeadIn...
I 11:36:24 Writing Session 1 of 1... (1 Track, LBA: 0 - 4165028)
I 11:36:24 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 4165028)
I 11:36:24 Writing Layer 0... (LBA: 0 - 2082527)
I 11:53:56 Writing Layer 1... (LBA: 2082528 - 4165028)
I 12:11:34 Synchronising Cache...
I 12:12:02 Closing Track...
I 12:12:04 Finalising Disc...
I 12:12:50 Exporting Graph Data...
I 12:12:50 Graph Data File: C:\Users\vohta\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_SP80NB80_RF02_SUNDAY-AUGUST-30-2026_11-35_AM_CMC_MAG-D03-64_3x.ibg
I 12:12:50 Export Successfully Completed!
I 12:12:50 Operation Successfully Completed! - Duration: 00:37:41
I 12:12:50 Average Write Rate: 3,947 KB/s (2.8x) - Maximum Write Rate: 4,236 KB/s (3.1x)
I 12:12:50 Cycling Tray before Verify...
W 12:19:49 Waiting for device to become ready...
I 12:19:55 Device Ready!
I 12:19:55 Operation Started!
I 12:19:55 Source Device: [0:0:0] HL-DT-ST DVDRAM SP80NB80 RF02 (H:) (USB)
I 12:19:55 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: CMC MAG-D03-64)
I 12:19:55 Source Media Supported Write Speeds: 3x, 4x, 6x
I 12:19:55 Image File: G:\SAVING PRIVATE RYAN.ISO
I 12:19:55 Image File Sectors: 4,165,029 (MODE1/2048)
I 12:19:55 Image File Size: 8,529,979,392 bytes
I 12:19:55 Image File File System(s): None
I 12:19:55 Read Speed (Data/Audio): MAX / MAX
I 12:19:56 Verifying Session 1 of 1... (1 Track, LBA: 0 - 4165028)
I 12:19:56 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 4165028)
I 12:19:56 Verifying Layer 0... (LBA: 0 - 2082527)
I 12:28:57 Verifying Layer 1... (LBA: 2082528 - 4165028)
I 12:38:02 Exporting Graph Data...
I 12:38:02 Graph Data File: C:\Users\vohta\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_SP80NB80_RF02_SUNDAY-AUGUST-30-2026_11-35_AM_CMC_MAG-D03-64_3x.ibg
I 12:38:02 Export Successfully Completed!
I 12:38:02 Operation Successfully Completed! - Duration: 00:18:06
I 12:38:02 Average Verify Rate: 7,684 KB/s (5.5x) - Maximum Verify Rate: 11,255 KB/s (8.1x)
I 12:47:25 Close Request Acknowledged
I 12:47:25 Closing Down...
I 12:47:39 Shutting down SPTI...
I 12:47:39 ImgBurn closed!
;
All I could find on the dvd was:

Device USBSTOR\CdRom&Ven_HL-DT-ST&Prod_BD-RE__WH12LS30&Rev_1.01\0123456789ABCDEF&0 was configured.

Driver Name: cdrom.inf
Driver Package ID: cdrom.inf_amd64_dc7b0d8271e8847c
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Driver Date: 06/21/2006
Driver Version: 10.0.26100.1150
Driver Provider: Microsoft
Driver Section: cdrom_install
Driver Rank: 0xFF0006
Matching Device ID: GenCdRom
Outranked Drivers: cdrom.inf:GenCdRom:00FF2002
Device Updated: false
Parent Device: USB\VID_152D&PID_0578\0123456789ABCDEF
 

Hope you can find what I'm doing wrong. Thanks, Charles

[dbminter]

I need to see your disc's root directory contents.  I've a feeling you're not actually creating DVD Video content which would only be revealed if I can see if there's a VIDEO_TS folder in the root directory of the disc you can't play.  From the Log, I'm not seeing a DVD Video disc was actually created, but that relevant info may only be in a Log for a Build operation.

 

Plus, there's something else in the Log that could be relevant, but I just have a hunch the reason the discs aren't playing is there's no VIDEO_TS folder in the root directory of the disc you're attempting to play.

[Vohtahn]

I put the dvd into a drive and attempted to take a look at the contents, but every time I do that I get a message that the disk needs to be formatted. Strange. I'm trying to burn an ISO file of a long movie that is 8330058 KB. Charles

[dbminter]

That actually sounds like the disc was not burned at all.  Are you SURE the disc is not blank?  Discs that have been burned cannot be formatted.  However, it could also be indicative of the other issue I found or a hardware failure.

 

Load that disc that says it wants to be formatted in ImgBurn and try to perform a Verify or Read operation on it.

 

The other issue I noticed is you've used Verbatim's junk Life Series DVD+R DL from CMC Magnetics.  They can be very problematic, producing a variety of problems and issues.  You're better off using the DataLife Plus DVD+R DL from Verbatim, NOT the Life Series.  The DataLife Plus series you can generally only find online are made by Mitsubishi.  They're the best ones out there and are generally the only quality choice.

[Vohtahn]

I'll order those DataLife Plus DVD+R DL today!

[dbminter]

That's where I would start.  Even if changing discs doesn't fix the issue, those discs will last MUCH longer than the CMC ones and will have better compatibility with other players.

[Vohtahn]

The dvd's you recommended will arrive today and I will try burning one and let you know my results. Thanks again for your help! Charles

[Vohtahn]

I got the new dvd's you suggested and tried to burn the same large iso file with no success as it was not playable on my Sony dvd player. Still at a loss as to what the problem is after following all the steps. Charles

[dbminter]

As I said before, show me a screenshot of the root directory contents of the disc that won't play.  I've got a feeling it's not a DVD Video compliant disc.  When you created the image file in ImgBurn, were you asked to set a layer break?  If you weren't, then there's most likely not a VIDEO_TS folder in the root directory of that disc.  Also, were you asked to set the ISO9660 file system settings for a DVD Video disc by ImgBurn when you added a VIDEO_TS folder?

[Vohtahn]

I thank you for all your help so far, but I am just an end-user, not an expert. I've followed all the online instructions, bought the DVD+RDL discs you said to buy (for $65) and have already wasted five of these discs. I can't tell you what is on any of the discs as I can't open them to see. I've burned numerous "regular" sized ISO movies onto standard DVD+R discs with your program with no trouble but this is the first time I've tried to burn an ISO file so large onto a double layer dvd. No, I was not asked to set a layer break or the ISO9660 file system settings and no mention of a VIDEO_TS folder. That's all I know. How can I open a burned dvd+rdl to show you the root directory of a failed burn? Please guide me and I will provide everything I can! If you send me step-by-step burning instructions I will keep trying! Here is a screenshot of my latest attempt underway. Charles

Edited Wednesday at 06:59 PM by Vohtahn

[dbminter]

You put one of the burned discs in the PC drive, open File Explorer, and open the root directory of the disc by double clicking on the drive icon represented in File Explorer.  If it is a DVD Video standard DVD and your PC is configured to automatically start DVD movies, your PC software player will open it.  That proves it's a DVD Video compliant disc, which means your Sony, I think it was?, DVD player is the culprit.  Otherwise, if the disc actually has contents burned to it, double clicking on the drive will open its root directory.  Then, you look for a VIDEO_TS folder in File Explorer.

 

However, since you were not asked to set a layer break or any ISO9660 settings, you're almost certainly not making a DVD Video disc, which explains why your player isn't playing it.

 

Since you seemed unaware of what a VIDEO_TS is, let me ask you precisely what you're doing.  What guide did you follow?  Are you just adding files that play on your PC like MP4 or MKV to the DVD+R DL, popping that disc in your DVD player, and expecting it to play the files?  If you are, that won't work.  You need a DVD Video compliant disc with a VIDEO_TS in the root directory.

[Vohtahn]

Disk is in the drive, opened File Explorer, clicked on the drive and File Explorer tells me the disc needs to be formatted! No other info is available for that disc or any of the others I've attempted to burn. I have VLC Media player on my PC and it won't open the disc either. Since when does an ISO file have a VIDEO_TS in it? I just put a regular dvd I burned recently from an ISO file and there is no VIDEO_TS file on it. My hardware is not the problem. 

I found these insrucions online...

1. Open ImgBurn and select "Write image file to disc" from the main menu (or go to Mode > Write).
2. Under the Source section, click the Browse for a file icon (the small folder/magnifying glass) and select your movie ISO file.
3. Under the Destination section, ensure your dual-layer DVD drive is selected.
4. On the right-hand panel, change the Write Speed to a low setting like 2.4x or 4x.
   • Note: Burning dual-layer discs at high speeds often causes write errors or playback freezing.
5. Check the Verify box if you want ImgBurn to double-check the disc for errors after burning.
6. Click the large Write button (the image-to-disc icon) at the bottom left to start the process.

Once the process reaches 100%, your dual-layer DVD is ready to play.

 

[dbminter]

Your hardware must be the problem.  If it says burn completed but Windows says the disc needs formatting, then nothing was written to the disc or your drive doesn't recognize anything was written to it.  That would also explain why your player doesn't play it.  There's nothing actually on the disc.

 

Try this next.  With one of those discs you burned inserted into the drive, use ImgBurn's manual Verify mode to see if ImgBurn can read the disc.  Or try the Read mode to see if that disc can be detected and read.  Verify is basically a Read operation without an image file being written from the read data.

 

You could also see if you get a needs formatting message by taking that disc to another PC with a different kind of drive.

 

Or you could try getting a different USB drive and see if that happens again.  However, I believe the issue is nothing is actually written to the discs, which would explain why your player doesn't play anything.  But, to troubleshoot such an issue is nearly impossible to do remotely.  One would need to be on site with the discs and all the hardware in question to know for sure.

 

BUT, none of that explains why you weren't given an ISO9660 message or a layer break setting option.

 

Wait, did you actually create this ISO you're trying to burn or did you get it from another source?  If you didn't create it yourself, you'd not get an ISO9660 settings message.  You may not get a layer break setting option either.  If you didn't actually create this ISO in question, then the ISO may not have been authored correctly for DVD Video settings.

[LIGHTNING UK!]

All of the iso files I see listed in your log files have no file system in them, that’s why the discs don’t work. 

Whatever method you’re using to create them in the first place, it’s wrong. 

[Vohtahn]

If you provide me your address I will send you the discs I have tried to burn and you can look at them and see where I have gone wrong. I can also send you the ISO file I was using but it is 8gb and would need to upload it so you can use that to try yourself so need an email from you. Thanks, Charles

[dbminter]

If you're going to do either of those options, let's start with the cheapest, fastest, and most secure way.  Upload the ISO somewhere online such as Google Drive and send me a link to it by private message on the forum and I'll take a look at it.

 

What Lightning UK! just said backs up what I was saying about ISO9660 options.

[Vohtahn]

Here is a link to the file from Google. 

https://drive.google.com/file/d/18R3s_dNInlm_8qjYgGaM_Dvo9q350in1/view?usp=sharing

Let me know that you were able to download it. Thanks, Charles

[dbminter]

Got it.

 

The problem is the source file is corrupt.  I tried mounting it as a virtual drive.  It took 5 minutes for anything to happen after double clicking on the ISO, and instead of mounting the ISO as a virtual drive in Virtual CloneDrive, Windows asked me if I wanted to open the file or not.  I tested a known good ISO for mounting and it mounts immediately in Virtual CloneDrive, meaning the problem is with your ISO file.  It was not authored correctly.

 

I will need to investigate further, but this ISO is, most likely, useless.

[Vohtahn]

Yes, I just figured that out for myself!! Fortunately I have backups of everything and will check that!!! Charles

[dbminter]

The ISO MAY be salvageable, but I doubt it.  I'll see what may be possible.

[dbminter]

Yes, this ISO is totally borked.  Attempting to load it in DVDShrink returns Invalid UDF Image File System.  UltraISO returned Invalid Image File Type Or Unsupported.  So, there's no salvaging this as far as I know.  This explains why the image could successfully be burned but not read by any hardware.  It's technically "data" but without a valid file system, Windows can't access the Table Of Contents to determine what's on the disc.  Which means the disc is "blank" as far as hardware in concerned.  This also explains why the physical hardware players won't play the discs.  There's technically "nothing" on the discs because they can't be "read."

 

So, there's no need burning any more copies to DVD+R DL as they will all be just as useless.

[Vohtahn]

Looks like the biggest problem is that I was hacked somehow as I just tried to look into a bunch of files on one drive and they are bad! At least I have the backups. thanks for all your time! Charles