jayfischer Posted February 6, 2007 Posted February 6, 2007 I'm back. <g> BTW. Thanks for not flaming me - at least to my face. Now that I know how to use IB. <g> I was able to start burning. But now I run into this: I 12:25:43 ImgBurn Version 2.1.0.0 started! I 12:25:43 Microsoft Windows Server 2003, Standard Edition (5.2, Build 3790 : Service Pack 1) I 12:25:51 Initialising SPTI... I 12:25:51 Searching for SCSI / ATAPI devices... I 12:25:53 Found 1 DVD?RW and 1 Unknown! I 12:27:30 Operation Started! I 12:27:30 Building Image Tree... I 12:27:30 Checking Directory Depth... I 12:27:30 Calculating Totals... I 12:27:30 Preparing Image... I 12:27:33 Checking Path Length... I 12:27:33 Image Size: 4,123,295,744 bytes I 12:27:33 Image Sectors: 2,013,328 I 12:27:33 Operation Successfully Completed! - Duration: 00:00:02 I 12:27:47 Operation Started! I 12:27:47 Building Image Tree... I 12:27:52 Checking Directory Depth... I 12:27:52 Calculating Totals... I 12:27:52 Preparing Image... I 12:27:54 Checking Path Length... I 12:27:54 Image Size: 4,123,295,744 bytes I 12:27:54 Image Sectors: 2,013,328 I 12:27:55 Operation Successfully Completed! - Duration: 00:00:08 I 12:27:55 Operation Started! I 12:27:55 Source File: -==/\/[bUILD IMAGE]\/\==- I 12:27:55 Source File Sectors: 2,013,328 (MODE1/2048) I 12:27:55 Source File Size: 4,123,295,744 bytes I 12:27:55 Source File Volume Identifier: Archive I 12:27:55 Source File Application Identifier: IMGBURN V2.1.0.0 - THE ULTIMATE IMAGE BURNER! I 12:27:55 Source File Implementation Identifier: ImgBurn I 12:27:55 Source File File System(s): ISO9660, UDF (1.02) I 12:27:55 Destination Device: [0:0:0] PLEXTOR DVDR PX-716A 1.03 (E:) (ATA) I 12:27:55 Destination Media Type: DVD-R (Disc ID: TYG03) (Speeds: 4x, 6x, 8x) I 12:27:55 Destination Media Sectors: 2,297,888 I 12:27:55 Write Mode: DVD I 12:27:55 Write Type: DAO I 12:27:55 Write Speed: MAX I 12:27:55 Link Size: Auto I 12:27:55 Test Mode: No I 12:27:55 BURN-Proof: Enabled I 12:27:56 Filling Buffer... I 12:27:57 Writing LeadIn... W 12:28:38 Failed to Write Sectors 32 - 63 - The device does not recognize the command. W 12:28:38 Retrying (1 of 20)... W 12:28:38 Retry Failed - The device does not recognize the command. W 12:28:38 Retrying (2 of 20)... W 12:28:38 Retry Failed - The device does not recognize the command. W 12:28:38 Retrying (3 of 20)... W 12:28:38 Retry Failed - The device does not recognize the command. W 12:28:38 Retrying (4 of 20)... W 12:28:38 Device Removal Detected! W 12:28:38 The device list will be refreshed at the next available opportunity. W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (5 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (6 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (7 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (8 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (9 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (10 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (11 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (12 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (13 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (14 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (15 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (16 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (17 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (18 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (19 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. W 12:28:38 Retrying (20 of 20)... W 12:28:38 Retry Failed - The specified network resource or device is no longer available. E 12:28:59 Failed to Write Sectors 32 - 63 - The device does not recognize the command. I 12:28:59 Synchronising Cache... E 12:29:05 Synchronise Cache Failed! - Reason: The specified network resource or device is no longer available. E 12:29:05 Failed to Write Image! E 12:29:05 Operation Failed! - Duration: 00:01:09 I 12:29:05 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x) I 12:29:05 Searching for SCSI / ATAPI devices... I 12:29:05 Found 1 Unknown! W 12:29:11 Device Arrival Detected! I 12:29:11 Searching for SCSI / ATAPI devices... I 12:29:16 Found 1 DVD?RW and 1 Unknown! I tried twice with two new TY's - same result. I noticed there is an update to the firmware. Is there any thought about if this might be the problem? The client does not have internet access so I have to do the research at home and then go back. Just out of curiousity why does it say "device removal detected". It is an internal IDE DVD. Thanks for any help. Jay
LIGHTNING UK! Posted February 6, 2007 Posted February 6, 2007 Yup, the first thing I'd do is update the firmware. TYG03 are of course 16x media. The 1.03 firmware is saying they're only supported at 8x for some reason. I'm sure this will be fixed in the latest (1.10 or something?) version. Windows or the drivers basically took the drive offline because it was erroring out. When that happens, Windows broadcasts a device removal message. ImgBurn picks up on this and tells you about it in the log.
jayfischer Posted February 6, 2007 Author Posted February 6, 2007 Thanks, LUK! I will update the FW. Another quick question. Based on the log will the two discs I tried to burn be OK to use again? Or did they get corrupted? I don't know where in the process IB actually starts to write to them. And if they did get corrupted - would have "test mode" found the problem before creating a coaster?
LIGHTNING UK! Posted February 6, 2007 Posted February 6, 2007 I would think the drive has written to those discs so they're useless now I'm afraid. Hmmm.... 'Test Mode'... it varies from drive to drive. Some are better at doing a fake burn than others and will pick up on more potential issues.
jayfischer Posted February 9, 2007 Author Posted February 9, 2007 I updated the firmware to 1.10, but I still get coasters. Is the drive dying? I also tried to do a test burn after the upgrade - the test said everything was OK. But the real burn is below. Thanks for any help. I 10:39:31 ImgBurn Version 2.1.0.0 started! I 10:39:31 Microsoft Windows Server 2003, Standard Edition (5.2, Build 3790 : Service Pack 1) I 10:39:31 Initialising SPTI... I 10:39:31 Searching for SCSI / ATAPI devices... I 10:39:52 Found 1 CD-R, 1 DVD?RW and 1 Unknown! I 10:40:13 Operation Started! I 10:40:13 Building Image Tree... I 10:40:14 Checking Directory Depth... I 10:40:14 Calculating Totals... I 10:40:14 Preparing Image... I 10:40:16 Checking Path Length... I 10:40:16 Image Size: 4,123,590,656 bytes I 10:40:16 Image Sectors: 2,013,472 I 10:40:16 Operation Successfully Completed! - Duration: 00:00:02 I 10:41:32 Operation Started! I 10:41:32 Building Image Tree... I 10:41:33 Checking Directory Depth... I 10:41:33 Calculating Totals... I 10:41:33 Preparing Image... I 10:41:36 Checking Path Length... I 10:41:36 Image Size: 4,124,999,680 bytes I 10:41:36 Image Sectors: 2,014,160 I 10:41:38 Operation Successfully Completed! - Duration: 00:00:06 I 10:41:38 Operation Started! I 10:41:38 Source File: -==/\/[bUILD IMAGE]\/\==- I 10:41:38 Source File Sectors: 2,014,160 (MODE1/2048) I 10:41:38 Source File Size: 4,124,999,680 bytes I 10:41:38 Source File Volume Identifier: Lira & Associates I 10:41:38 Source File Application Identifier: IMGBURN V2.1.0.0 - THE ULTIMATE IMAGE BURNER! I 10:41:38 Source File Implementation Identifier: ImgBurn I 10:41:38 Source File File System(s): ISO9660, Joliet, UDF (1.02) I 10:41:38 Destination Device: [0:0:0] PLEXTOR DVDR PX-716A 1.10 (E:) (ATA) I 10:41:38 Destination Media Type: DVD-R (Disc ID: TYG03) (Speeds: 4x, 6x, 8x, 12x, 16x) I 10:41:38 Destination Media Sectors: 2,298,496 I 10:41:38 Write Mode: DVD I 10:41:38 Write Type: DAO I 10:41:38 Write Speed: 4x I 10:41:38 Link Size: Auto I 10:41:38 Test Mode: No I 10:41:38 BURN-Proof: Enabled I 10:41:38 Filling Buffer... I 10:41:39 Writing LeadIn... W 10:42:23 Failed to Write Sectors 32 - 63 - The device does not recognize the command. W 10:42:23 Retrying (1 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (2 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (3 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (4 of 20)... W 10:42:23 Device Removal Detected! W 10:42:23 The device list will be refreshed at the next available opportunity. W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (5 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (6 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (7 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (8 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (9 of 20)... W 10:42:23 Retry Failed - The specified network resource or device is no longer available. W 10:42:23 Retrying (10 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (11 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (12 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (13 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (14 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (15 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (16 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (17 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (18 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (19 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. W 10:42:24 Retrying (20 of 20)... W 10:42:24 Retry Failed - The specified network resource or device is no longer available. E 10:42:42 Failed to Write Sectors 32 - 63 - The device does not recognize the command. I 10:42:42 Synchronising Cache... E 10:42:44 Synchronise Cache Failed! - Reason: The specified network resource or device is no longer available. E 10:42:44 Failed to Write Image! E 10:42:44 Operation Failed! - Duration: 00:01:05 I 10:42:44 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x) I 10:42:44 Searching for SCSI / ATAPI devices... I 10:42:44 Found 1 CD-R and 1 Unknown! W 10:42:55 Device Arrival Detected! I 10:42:55 Searching for SCSI / ATAPI devices... I 10:42:56 Found 1 CD-R, 1 DVD?RW and 1 Unknown!
LIGHTNING UK! Posted February 9, 2007 Posted February 9, 2007 The error you're getting there is more of an OS one than a drive one. I'd go for an uninstall of the IDE controller as per the DMA post in the FAQ. Check for updated motherboard BIOS / chipset drivers / IDE drivers etc. You could also check the cable to the drive is ok and that it's properly configured as master / slave and not on that 'cable select' setting. Is the drive on the proper chipset internal IDE port and not on a 3rd party chipset / PCI IDE controller?
jayfischer Posted February 9, 2007 Author Posted February 9, 2007 I did just move the drive from an old server to this new one. I didn't even check the jumpers. It is sharing an IDE cable with an Iomega REV drive. I will check both the cable and jumpers. Definitely not on a 3rd party controller. Thanks.
polopony Posted February 11, 2007 Posted February 11, 2007 Jayfisher ,seems I read in some other posts about the 716 and TYS having some compatibility problems do you think you could get a Verbatim +r to try ?
jayfischer Posted February 15, 2007 Author Posted February 15, 2007 Well it seems that uninstalling the IDE controller did the job. Who would have thought! @Polopony I will keep that in mind about the compatibility problems. Thanks for all the help. And thank you LUK! for the new version.
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