jan.t Posted April 25, 2007 Share Posted April 25, 2007 (edited) I have tried 4 times but can not burn my movie using Nec 3500AG on a Verbatim DVD-R. In most cases the whole film is burnt but when I view it afterwards there is an error about 20 seconds in which makes my dvdplayer get stuck and then jump over about 20 seconds. I have successfully burnt the same movie on Verbatim DVD - RW many times. I use Imgburn version 2.3.1.0. Edited April 25, 2007 by jan.t Link to comment Share on other sites More sharing options...
dontasciime Posted April 25, 2007 Share Posted April 25, 2007 update the drives firmware They are onto 2.1B now http://forum.rpc1.org/dl_firmware.php?download_id=1904 also check out the faq about dma issues Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 25, 2007 Share Posted April 25, 2007 On top of what donta said, stop using 2.3.1.0, it was buggy and will mess up your burns. That's the whole reason 2.3.2.0 was released. Link to comment Share on other sites More sharing options...
jan.t Posted April 25, 2007 Author Share Posted April 25, 2007 (edited) The update procedure for nec 2.1b firmware is rather tricky and I have valuable stuff on my computer.. can I just unplug all unnecessary cables to other hardware, close all programs and click the NECND350_v21B file and the firmware is safely installed? I am not sure about opening the computer and checking connections since I am a newby at computers. My soft- and hardware is rather old as well (asus cu sl2, pentium 3, 1GHz, 256 memory, win 2000 prof without service packs) but I hope this will not be a problem. Also, if I save the audio and video_ts files to external hardware before I do this and something bad happens during firmware install, can I start burning my movies from these files once all software is reinstalled? I hope this will not happen but you never know.. I forgot to say that one of my five burns was successful, and apparently it must be a very small error since just 20 seconds of the movie is unplayable. I will try the Imgburn software update first before updating. I will edit this post... Edited April 25, 2007 by jan.t Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted April 25, 2007 Share Posted April 25, 2007 They make it sound so scary... believe me, it's not! You run the exe, select your drive (if you happen to have more than 1) and then click go. (ensure the drive is empty first) When it's done, just reboot. It's not going to touch your computers hard drive or the software on it, so don't worry. Link to comment Share on other sites More sharing options...
jan.t Posted April 25, 2007 Author Share Posted April 25, 2007 you mean my dvd drive? Link to comment Share on other sites More sharing options...
polopony Posted April 25, 2007 Share Posted April 25, 2007 the Nec drives are a snap to update I have a 3500 ,great drive .Do this right click the 3500 in the destination box in IMGburn and the last line is firmware update, click that , it shows your current FW, click OK and you'll go to the FW page use the 2.1b FW download it save it to the comp open it double click the 3500 2.1b and extract the file its downloaded as a zip after that a new qwindow opens double click the 3500 again the flasher opens and flash the drive re boot done Link to comment Share on other sites More sharing options...
jan.t Posted April 25, 2007 Author Share Posted April 25, 2007 I downloaded, extracted, opened .exe and clicked "flash". It says status 0 of 1. Flashing error. A new button came up: power off. Any ideas? Some of my hardware and software is listed above. Link to comment Share on other sites More sharing options...
polopony Posted April 26, 2007 Share Posted April 26, 2007 did you check to see if there was a disc in the drive ? Personally I've never had a flash fail . Close out anything that might be open that includes the window to the firmware page IMGburn everything thats open and try again, make sure the region is set . BTW what computer is this drive in, also what did it say the current firmware version is. It could be possible that you would have to go to the computer manufacturers website if they installed their own FW Link to comment Share on other sites More sharing options...
dontasciime Posted April 26, 2007 Share Posted April 26, 2007 what is file name of firmware you downloaded Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 (edited) I tried again. no disk in drive, all programs closed with the same result. My drive is recognized as: (HA:2/ID:0)_NEC DVD_RW ND-3500 AG current version 2.16 update version 2.1B what does set region mean? My firmware filename is (I got it from the address above) 2348_FW_ND-3500A_win21B Shall I try some other firmware to download? Also I dont know if I need som kind of flash program to do this. Edited April 26, 2007 by jan.t Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 My computer is not of a special brand but here is some components: motherboard: asus cusl2-c unex 10/100Mbit, pci sb pci-128, pci, bulk disk station floppy 3.5?? Intel pentium 3 1000/133 samsung hard drive 40 gb (external harddrive 250 gb) graphics card: matrox g450 dualhead 32 mb, agp nec 3500 ag dvd burner microsoft 2000 pro, english version Link to comment Share on other sites More sharing options...
Shamus_McFartfinger Posted April 26, 2007 Share Posted April 26, 2007 what does set region mean? My firmware filename is (I got it from the address above) Your region is ...... well.... what region you are. The world is divided into 6 regions (technically 8). Your drive needs to know (for compatibility reasons) what part of the world you're in. Have a look here: http://en.wikipedia.org/wiki/DVD_region_code If you need help setting your drives' region - ask. Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 (edited) Sweden of course so I am in region 2. should I choose another firmware file for download? Yes I need help setting my drives region. (Not that I think it is false since all dvdrw burns have been successful) Edited April 26, 2007 by jan.t Link to comment Share on other sites More sharing options...
Shamus_McFartfinger Posted April 26, 2007 Share Posted April 26, 2007 Firmware is region independent. (It works with all regions). Click Start -> Settings -> Control Panel -> System -> Hardware -> Device Manager -> DVD/CD-ROM Drives Right-click on your drive and select Properties Click the Advanced Settings tab Select Sweden Hit OK Reboot Done Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 (edited) Ok I will try it. While I was waiting I tried a new burn with the updated Imgburn 2.3.2 and got error at once. The box with the error message: I/O Error! Device: (1:0:0)_NEC DVD_RW ND-3500AG 2.16 (E:) (ATA) ScsiStatus: 0x02 Interpretation: Check Condition CDB: 2A 00 00 00 36 80 00 00 10 00 Interpretation: Write (10) - Sectors: 13952 -13967 Sense Area: 70 00 03 00................ Interpretation: No Seek Complete Imgburn log: I 15:50:16 ImgBurn Version 2.3.2.0 started! I 15:50:16 Microsoft Windows 2000 Professional (5.0, Build 2195) I 15:50:16 Total Physical Memory: 261?596 KB - Available: 134?056 KB I 15:50:16 Initialising SPTI... I 15:50:16 Searching for SCSI / ATAPI devices... I 15:50:16 Found 1 DVD?RW! I 15:51:03 Operation Started! I 15:51:03 Building Image Tree... I 15:51:03 Checking Directory Depth... I 15:51:03 Calculating Totals... I 15:51:03 Preparing Image... I 15:51:03 Checking Path Length... I 15:51:03 Image Size: 970?391?552 bytes I 15:51:03 Image Sectors: 473?824 I 15:51:03 Operation Successfully Completed! - Duration: 00:00:00 I 15:51:14 Operation Started! I 15:51:14 Building Image Tree... I 15:51:14 Checking Directory Depth... I 15:51:14 Calculating Totals... I 15:51:14 Preparing Image... I 15:51:14 Checking Path Length... I 15:51:15 Image Size: 970?391?552 bytes I 15:51:15 Image Sectors: 473?824 I 15:51:16 Operation Successfully Completed! - Duration: 00:00:01 I 15:51:16 Operation Started! I 15:51:16 Source File: -==/\/[bUILD IMAGE]\/\==- I 15:51:16 Source File Sectors: 473?824 (MODE1/2048) I 15:51:16 Source File Size: 970?391?552 bytes I 15:51:16 Source File Volume Identifier: Akram och Haman I 15:51:16 Source File Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER! I 15:51:16 Source File Implementation Identifier: ImgBurn I 15:51:16 Source File File System(s): ISO9660; UDF (1.02) I 15:51:16 Destination Device: [1:0:0] _NEC DVD_RW ND-3500AG 2.16 (E:) (ATA) I 15:51:16 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 2x; 4x; 6x; 8x; 12x; 16x) I 15:51:16 Destination Media Sectors: 2?297?888 I 15:51:16 Write Mode: DVD I 15:51:16 Write Type: DAO I 15:51:16 Write Speed: MAX I 15:51:16 Link Size: Auto I 15:51:16 Test Mode: No I 15:51:16 BURN-Proof: Enabled I 15:51:17 Filling Buffer... (20 MB) I 15:51:18 Writing LeadIn... I 15:51:50 Writing Image... (LBA: 0 - 473823) W 15:52:43 Failed to Write Sectors 13952 - 13967 - No Seek Complete W 15:52:43 Retrying (1 of 20)... W 15:52:43 Retry Failed - Write Error ... E 15:59:17 Failed to Write Sectors 13952 - 13967 - No Seek Complete I 15:59:17 Synchronising Cache... E 15:59:18 Failed to Write Image! E 15:59:18 Operation Failed! - Duration: 00:08:01 I 15:59:18 Average Write Rate: 62 KB/s (0.0x) - Maximum Write Rate: 2?008 KB/s (1.4x) Edited April 26, 2007 by jan.t Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 (edited) IT WAS REGION 1! I picked Sweden and choose new region. I got flashing error again. Edited April 26, 2007 by jan.t Link to comment Share on other sites More sharing options...
cornholio7 Posted April 26, 2007 Share Posted April 26, 2007 isn't 2.16 the fujitsu siemens firmware? Link to comment Share on other sites More sharing options...
dontasciime Posted April 26, 2007 Share Posted April 26, 2007 2.fa is fujitsu Link to comment Share on other sites More sharing options...
dontasciime Posted April 26, 2007 Share Posted April 26, 2007 download the 2.18 and try that as i wonder why it is underlined maybe you can only go to 2.1b from 2.18 and not 2.16 I think I remember another user having difficulty in updating to 2.1b for some reason It also might be tha 2.1b springs into my mind for some other reason as well. Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 The link 2.18 goes nowhere. any other link to 2.18? Link to comment Share on other sites More sharing options...
dontasciime Posted April 26, 2007 Share Posted April 26, 2007 does any of this apply to your pc Firmwareupdate ND-3500A - Important Information: [F/W revision Brands] 2.1B (WIN) - 03-Apr-2006 You will find information for firmwareupdate changes here or on our homepage`s FAQ: http://www.de.nec.de -> Support and Service -> Technical questions -> Optical storage -> DVD / DVD Writer This Update works only with NEC ND-3500A (retail & bulk) drives, not with OEM releases. OEM means part of a full PC package or external USB or FireWire variant of this burner. For OEM products contact directly your dealer, distributor or manufacturer of PC- or USB/ Firewire- package for service, support and firmwareupdates. You can only update from Firmwareversion 2.16, 2.18, 2.19 and 2.1A. You can verify your current firmware with NERO InfoTool: http://www.nero.com Pls note following instructions for update procedure: Connect drive to secondary IDE channel as Master Disconnect all slave hardware from IDE secondary Master Use standard UDMA-2 IDE cable Update in Windows "Safe Mode" Under Windows 2000 & XP login as administrator Update without DMA mode, under Windows XP & 2000 in the device manager - "IDE ATA/ ATAPI controllers", you can switch from DMA to PIO mode Disconnect all external USB/ FireWire devices. Deactivate virusscanners, active desktop programs and packetwriting agents Do not turn off power during the updating process. Link to comment Share on other sites More sharing options...
dontasciime Posted April 26, 2007 Share Posted April 26, 2007 you can get 2.18 here password will be ascii1967 http://rapidshare.com/files/28040789/ND-3500A_win218.rar Link to comment Share on other sites More sharing options...
jan.t Posted April 26, 2007 Author Share Posted April 26, 2007 (edited) The changed region setting solved my initial burn verbatim dvd-r problem, so I am happy right now! I can not download from that page since the files are not shown. It probably has to do with that I have to use win 2000 prof without servicepacks. However, does firmware update give better burns, or is there another reason to why I should pursue with updates? Edited April 26, 2007 by jan.t Link to comment Share on other sites More sharing options...
Shamus_McFartfinger Posted April 26, 2007 Share Posted April 26, 2007 Mate, get the service packs. I use w2k on a few machines here myself and you really do need them. Firmware is a fancy name for the drives' internal software. As you'd be aware with many other programs (including this one ) bugs can creep in or updates for the way the software functions become available. A firmware update can fix many problems and include support for other functions your drive may need. Link to comment Share on other sites More sharing options...
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