Clear Posted April 25, 2007 Posted April 25, 2007 I've got some DVD+RW discs which I can't erase. ImgBurn gets to 98%, the drive spins up and down constantly and never completes. It doesn't appear to be isolated to some damaged discs, it's all DVD+RW media I use. Some facts below: - The drive is a: PHILIPS DVD+-RW SDVD8820 with AX02 firmware. - The DVD+RW discs media code are: INFODISC-A10-01. Any help would be greatly appreciated!
LIGHTNING UK! Posted April 25, 2007 Posted April 25, 2007 Are you doing a full erase? Is this 98% something that takes minutes to reach, or does it only take seconds? I ask this because there are 2 stages to a DVD+RW erase / format. The 1st part (foreground) will only take a few seconds and if it's stuck at 98% on that, it's different to when it's stuck at 98% on the 2nd part (background) which takes much longer.
Clear Posted April 25, 2007 Author Posted April 25, 2007 Are you doing a full erase? Is this 98% something that takes minutes to reach, or does it only take seconds? I ask this because there are 2 stages to a DVD+RW erase / format. The 1st part (foreground) will only take a few seconds and if it's stuck at 98% on that, it's different to when it's stuck at 98% on the 2nd part (background) which takes much longer. Thanks for the reply. Yes, I'm doing a full erase. It takes ~5 minutes or so to get to 98% - I wasn't timing though.
Shamus_McFartfinger Posted April 25, 2007 Posted April 25, 2007 Have you got any media besides those InfoDisk ones? I've never used their re-writables but their DVD-R media is rubbish. A log file would be handy if you still have it.
LIGHTNING UK! Posted April 25, 2007 Posted April 25, 2007 5 minutes?! Damn, what are you using.... 18x DVD+RW media?! My 8x ones take about 9 minutes - as can be seen here http://forum.imgburn.com/index.php?showtopic=3282 When it seems like it's stuck on 98%, press F8 and see if the drive is still responding to commands. You should see them scrolling up in the log window. There's nothing I can really do if the drive just doesn't want to finish the task. Perhaps a lens cleaner might help? I assume the firmware is up-to-date and that the 'different' discs you tried were using different dyes?
Clear Posted April 25, 2007 Author Posted April 25, 2007 (edited) Have you got any media besides those InfoDisk ones? I've never used their re-writables but their DVD-R media is rubbish. A log file would be handy if you still have it. No, I don't have any other re-recordable media - I have been meaning to get some more though... any recommendations? I don't have the log, I'll re-erase it and post it. EDIT: Log post below. 5 minutes?! Damn, what are you using.... 18x DVD+RW media?! My 8x ones take about 9 minutes - as can be seen here http://forum.imgburn.com/index.php?showtopic=3282 When it seems like it's stuck on 98%, press F8 and see if the drive is still responding to commands. You should see them scrolling up in the log window. There's nothing I can really do if the drive just doesn't want to finish the task. Perhaps a lens cleaner might help? I assume the firmware is up-to-date and that the 'different' discs you tried were using different dyes? Like I said, I wasn't timing. It probably was around the 10 minutes mark. The firmware is up-to-date, but all the DVD+RW are of the same media code/dye. I'll try pressing F8 and see what happens. Thanks again! EDIT: Here's what is displayed when pressing F8. I 17:31:02 ImgBurn Version 2.3.2.0 started! I 17:31:02 Microsoft Windows Vista Ultimate Edition (6.0, Build 6000) I 17:31:02 Total Physical Memory: 2,094,656 KB - Available: 1,455,856 KB W 17:31:02 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled! I 17:31:02 Initialising SPTI... I 17:31:02 Searching for SCSI / ATAPI devices... I 17:31:02 Found 1 DVD?RW! W 18:48:36 I/O Interface 'Debug Mode' has been Enabled! I 18:48:36 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:36 CDB: 00 00 00 00 00 00 I 18:48:36 CDB Interpretation: Test Unit Ready I 18:48:38 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:38 CDB: 00 00 00 00 00 00 I 18:48:38 CDB Interpretation: Test Unit Ready I 18:48:39 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:39 CDB: 00 00 00 00 00 00 I 18:48:39 CDB Interpretation: Test Unit Ready I 18:48:40 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:40 CDB: 00 00 00 00 00 00 I 18:48:40 CDB Interpretation: Test Unit Ready I 18:48:41 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:41 CDB: 00 00 00 00 00 00 I 18:48:41 CDB Interpretation: Test Unit Ready I 18:48:42 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:48:42 CDB: 00 00 00 00 00 00 I 18:48:42 CDB Interpretation: Test Unit Ready W 18:48:42 I/O Interface 'Debug Mode' has been Disabled! I 18:54:11 Operation Started! I 18:54:11 Device: [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 18:54:11 Media Type: DVD+RW (Disc ID: INFODISC-A10-01) (Speeds: 2.4x, 4x) I 18:54:11 Quick Erase: No I 18:54:11 Erasing Disc... W 19:05:33 I/O Interface 'Debug Mode' has been Enabled! I 19:05:34 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 19:05:34 CDB: 03 00 00 00 18 00 I 19:05:34 CDB Interpretation: Request Sense I 19:05:34 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 3C 00 00 00 00 00 00 I 19:05:35 [1:0:0] PHILIPS DVD+-RW SDVD8820 AX02 (D:) (ATA) I 19:05:35 CDB: 03 00 00 00 18 00 I 19:05:35 CDB Interpretation: Request Sense I 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00 It does contine like this, I've just cropped it down. Edited April 25, 2007 by Clear
LIGHTNING UK! Posted April 25, 2007 Posted April 25, 2007 Ok, the last bit of the debug log may have been more helpful But if it's at 98% and still accepting commands, it's just the drive not finishing what it's told to do.
Clear Posted April 25, 2007 Author Posted April 25, 2007 Ok, the last bit of the debug log may have been more helpful But if it's at 98% and still accepting commands, it's just the drive not finishing what it's told to do. I wish there was a "last bit", it just keeps going. Any idea why it wouldn't finish?
LIGHTNING UK! Posted April 25, 2007 Posted April 25, 2007 Sorry, I meant whereby the % isn't changing. I 19:05:35 CDB Interpretation: Request SenseI 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00 It's these 2 bytes that contain the % complete status. 100% being FF FF As you can see, AB 89 is only just past half way As to why it's not finishing, I dunno, you'll have to ask the drive Try some discs with a different dye. Verbatim ones or something. Perhaps get some DVD-RW's too while you're at it so you have a few to play around with.
Clear Posted April 25, 2007 Author Posted April 25, 2007 Sorry, I meant whereby the % isn't changing. I 19:05:35 CDB Interpretation: Request SenseI 19:05:35 BUFFER: 70 00 00 00 00 00 00 0A 00 00 00 00 04 04 00 80 AB 89 00 00 00 00 00 00 It's these 2 bytes that contain the % complete status. 100% being FF FF As you can see, AB 89 is only just past half way As to why it's not finishing, I dunno, you'll have to ask the drive Try some discs with a different dye. Verbatim ones or something. Perhaps get some DVD-RW's too while you're at it so you have a few to play around with. Ah I see. Well, thanks for the help. I'll try with some of the other DVD+RW with the same media code/dye and see what happens. I suppose it's possible that my drive doesn't like that type of dye if it happens with them all.
lfcrule1972 Posted April 26, 2007 Posted April 26, 2007 I have found Verbatim DVD-RW to be very reliable, the +RW aren't bad either
Clear Posted April 26, 2007 Author Posted April 26, 2007 I have found Verbatim DVD-RW to be very reliable, the +RW aren't bad either Got a link?
LIGHTNING UK! Posted April 26, 2007 Posted April 26, 2007 www.svp.co.uk Oh and i think there's an AX03 firmware for that drive available somewhere - someone just caught me on email saying the drive doesn't burn anything - seems this is common and dell (who happen to use these drives) just swap them out for a decent NEC one.
chewy Posted April 26, 2007 Posted April 26, 2007 weird? Amilos notebooks use that drive and have a AX31 firmware http://www.amilo-forum.com/topic,30,-Firmw...-dvd-drive.html
Clear Posted April 27, 2007 Author Posted April 27, 2007 www.svp.co.uk Oh and i think there's an AX03 firmware for that drive available somewhere - someone just caught me on email saying the drive doesn't burn anything - seems this is common and dell (who happen to use these drives) just swap them out for a decent NEC one. OK, thanks. I'll been on the SVP site before. weird? Amilos notebooks use that drive and have a AX31 firmware http://www.amilo-forum.com/topic,30,-Firmw...-dvd-drive.html Hmm... I might try this.
LIGHTNING UK! Posted April 27, 2007 Posted April 27, 2007 Make sure you visit the site for your own laptop manufacturer! There's a good chance the xx3x series is for a different one to the xx0x series - and we don't want to be responsible for you bricking your drive!
Clear Posted April 28, 2007 Author Posted April 28, 2007 Make sure you visit the site for your own laptop manufacturer! There's a good chance the xx3x series is for a different one to the xx0x series - and we don't want to be responsible for you bricking your drive! Thanks for the advice. I would've researched the firmware before flashing it anyway. BTW, I tried erasing and writing to the same discs using another drive and they work perfectly. Guess my primary drive just doesn't like the dye.
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