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Posted

I posted this on the "Bugs" forum, but it likely is better done on "Support"

 

My IBM T43 Think Pad Win XP PC is what I'm using, but I can't get the software to find the DVD Drive.

 

Here is the error log and also a screen shot of the result follows:

================================================

I 15:43:46 ImgBurn Version 2.3.2.0 started!

I 15:43:46 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 15:43:46 Total Physical Memory: 1,046,960 KB - Available: 429,192 KB

I 15:43:46 Initialising SPTI...

I 15:43:46 Searching for SCSI / ATAPI devices...

E 15:43:48 CreateFile Failed! - Device: '\\.\CdRom0' (D:)

E 15:43:48 Reason: The device is not ready.

W 15:43:48 Errors were encountered when trying to access a drive.

W 15:43:48 This drive will not be visible in the program.

W 15:43:48 No devices detected!

I 15:44:27 Searching for SCSI / ATAPI devices...

E 15:44:29 CreateFile Failed! - Device: '\\.\CdRom0' (D:)

E 15:44:29 Reason: The device is not ready.

W 15:44:29 Errors were encountered when trying to access a drive.

W 15:44:29 This drive will not be visible in the program.

W 15:44:29 No devices detected!

=================================================

 

Is this just a DVD/CD-Read and not Read / Write Drive?

 

=================================================

post-7449-1180644517_thumb.jpg

Posted

Windows is erroring out so there must be something wrong with your setup.

 

Do you have any odd programs running? Maybe some packet writing software?

 

Can you please post your filter driver info (look in the 'Tools' menu).

Posted
I posted this on the "Bugs" forum, but it likely is better done on "Support"

 

My IBM T43 Think Pad Win XP PC is what I'm using, but I can't get the software to find the DVD Drive.

 

Here is the error log and also a screen shot of the result follows:

================================================

I 15:43:46 ImgBurn Version 2.3.2.0 started!

I 15:43:46 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 15:43:46 Total Physical Memory: 1,046,960 KB - Available: 429,192 KB

I 15:43:46 Initialising SPTI...

I 15:43:46 Searching for SCSI / ATAPI devices...

E 15:43:48 CreateFile Failed! - Device: '\\.\CdRom0' (D:)

E 15:43:48 Reason: The device is not ready.

W 15:43:48 Errors were encountered when trying to access a drive.

W 15:43:48 This drive will not be visible in the program.

W 15:43:48 No devices detected!

I 15:44:27 Searching for SCSI / ATAPI devices...

E 15:44:29 CreateFile Failed! - Device: '\\.\CdRom0' (D:)

E 15:44:29 Reason: The device is not ready.

W 15:44:29 Errors were encountered when trying to access a drive.

W 15:44:29 This drive will not be visible in the program.

W 15:44:29 No devices detected!

=================================================

 

Is this just a DVD/CD-Read and not Read / Write Drive?

 

=================================================

Posted
Windows is erroring out so there must be something wrong with your setup.

 

Do you have any odd programs running? Maybe some packet writing software?

 

Can you please post your filter driver info (look in the 'Tools' menu).

 

==========================================

 

Looks like it might not be a "write capable" drive. See log below:

 

------------------------------------------------------------------------------

 

===============================================

Filter Driver Load Order - ImgBurn v2.3.2.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: GEARAspiWDM

Device: CD/DVD-ROM Device

Lower Class Filter: sscdbhk5

Lower Class Filter: drvmcdb

Lower Class Filter: PxHelp20

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft

Posted

No, that line doesn't mean what you think it does. It's simply a generic term.

 

I can only assume one or more of your filter drivers are messing things up and making that API call fail in the way that it is.

 

Obviously I don't know what software you actually use on your PC, but I'd be inclined to remove the following two filters:

 

sscdbhk5

drvmcdb

 

On the other hand, try turning off all the CD/DVD related tools you have running - they'll probably be sitting in the system tray.

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