I'm a DUMMY! HELP!!!

[tej1210-Linda]

I hope someone can help me because I don't know anything about this "firmware" stuff. I'm scared to change anything on this computer as it is pretty new. My niece and her friends fried my last PC nice huh? Ok on with my problem, or problems...

My firmware number is 0414, do I need to update? If so, how and where?

I have had nothing but problems since I got this computer...(VISTA, Compaq Pressario)

anyway I would burn with Roxio (preinstalled) and it would be just fine, next 10 burns were errors and had to throw disk after disk. Have tried all different kinds of DVD disks, thinking that was the problem, to no avail.

I downloaded Imgburn, the first DVD was great, not a problem, now everyone is error again. Callibration Area Error...

Contacted tech (HP tech I think it was or Compaq) and they sent me to a webpage that did nothing to help me. I would GREATLY APPRECIATE ANY HELP!!!

The disks that I just bought are Memorex LightScribe DVD+R,16x. Not even going to try these until I find out what to do with this machine. Thanks, Linda

[blutach]

Welcome to ImgBurn Forum Linda.

 

What drive do you have? Open ImgBurn and switch to write mode and cut and paste the info in the top right (it will be in grey). Once we know this, we can recommend up to date firmware. New PCs especially, seem to be several versions behind.

 

The blank disks we recommend are either Taiyo Yuden or Verbatim. Anything else is just inferior and cheap.

 

You really want to check what's called the MID code. Again, in write mode, insert a blank and see the DISC-ID info in the top right.

 

Regards

[tej1210-Linda]

Welcome to ImgBurn Forum Linda.

 

What drive do you have? Open ImgBurn and switch to write mode and cut and paste the info in the top right (it will be in grey). Once we know this, we can recommend up to date firmware. New PCs especially, seem to be several versions behind.

 

The blank disks we recommend are either Taiyo Yuden or Verbatim. Anything else is just inferior and cheap.

 

You really want to check what's called the MID code. Again, in write mode, insert a blank and see the DISC-ID info in the top right.

----------------

Hope I'm doing this right... Thank you very much for your time!

I burned a DVD on the Light Scribe Memorex DVD this morning and it worked! (could this computer only take the light scribe disks?) Think this Win Vista is a pain in my ass. I've never had a problem I couldn't solve before! But thanks for helping this old granny!

Here's the info you requested:

 

TSSTcorp CD/DVDW TS-H652M 0414 (ATA)

Current Profile: DVD+R

 

Disc Information:

Status: Empty

Erasable: No

Free Sectors: 2,295,104

Free Space: 4,700,372,992 bytes

Free Time: 510:03:29 (MM:SS:FF)

Supported Write Speeds: 4x, 8x, 12x, 16x

 

Physical Format Information (ADIP):

Disc ID: CMC MAG-M01-00

Book Type: DVD+R

Part Version: 1

Disc Size: 120mm

Maximum Read Rate: Not Specified

Number of Layers: 1

Track Path: Parallel Track Path (PTP)

Linear Density: 0.267 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 2,491,711

Last Physical Sector in Layer 0: 0

 

Physical Format Information (Last Recorded):

Disc ID: CMC MAG-M01-00

Book Type: DVD+R

Part Version: 1

Disc Size: 120mm

Maximum Read Rate: Not Specified

Number of Layers: 1

Track Path: Parallel Track Path (PTP)

Linear Density: 0.267 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 2,491,711

Last Physical Sector in Layer 0: 0

Thanks!

[cornholio7]

unfortunately, CMC MAG is as bad as it gets, as blu mentioned, grab some verbatim or taiyo yuden discs

[tej1210-Linda]

unfortunately, CMC MAG is as bad as it gets, as blu mentioned, grab some verbatim or taiyo yuden discs

-------------

YOU'RE RIGHT!

Second disk is error, here is the log if you want to see it. Thanks Guys, Linda

---------------

I 17:53:21 ImgBurn Version 2.3.2.0 started!

I 17:53:21 Microsoft Windows Vista Home Basic Edition (6.0, Build 6000)

I 17:53:21 Total Physical Memory: 513,920 KB - Available: 155,792 KB

I 17:53:21 Initialising SPTI...

I 17:53:21 Searching for SCSI / ATAPI devices...

I 17:53:21 Found 1 DVD±RW/RAM!

I 17:54:09 Operation Started!

I 17:54:09 Source File: C:\Users\Linda Thoreson\Desktop\TWO_TOWERS.ISO

I 17:54:09 Source File Sectors: 2,285,852 (MODE1/2048)

I 17:54:09 Source File Size: 4,681,424,896 bytes

I 17:54:09 Source File Volume Identifier: TWO_TOWERS

I 17:54:09 Source File Implementation Identifier: DVD Shrink

I 17:54:09 Source File File System(s): ISO9660, UDF (1.02)

I 17:54:09 Destination Device: [1:0:0] TSSTcorp CD/DVDW TS-H652M 0414 (E:) (ATA)

I 17:54:09 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) (Speeds: 4x, 8x, 12x, 16x)

I 17:54:09 Destination Media Sectors: 2,295,104

I 17:54:09 Write Mode: DVD

I 17:54:09 Write Type: DAO

I 17:54:09 Write Speed: 4x

I 17:54:09 Link Size: Auto

I 17:54:09 Test Mode: No

I 17:54:09 BURN-Proof: Enabled

I 17:54:09 Filling Buffer... (20 MB)

I 17:54:10 Writing LeadIn...

I 17:54:22 Writing Image... (LBA: 0 - 2285851)

I 18:08:35 Synchronising Cache...

I 18:08:40 Closing Track...

I 18:08:43 Finalising Disc...

I 18:08:59 Image MD5: 75b330615b1a3c1345936b0bcc46a1ef

I 18:08:59 Operation Successfully Completed! - Duration: 00:14:49

I 18:08:59 Average Write Rate: 5,365 KB/s (3.9x) - Maximum Write Rate: 5,581 KB/s (4.0x)

I 18:08:59 Cycling Tray before Verify...

W 18:09:06 Waiting for device to become ready...

I 18:09:21 Device Ready!

I 18:09:22 Operation Started!

I 18:09:22 Source Device: [1:0:0] TSSTcorp CD/DVDW TS-H652M 0414 (E:) (ATA)

I 18:09:22 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: CMC MAG-M01-00) (Speeds: 4x, 8x, 12x, 16x)

I 18:09:22 Image File: C:\Users\Linda Thoreson\Desktop\TWO_TOWERS.ISO

I 18:09:22 Image File Sectors: 2,285,852 (MODE1/2048)

I 18:09:22 Image File Size: 4,681,424,896 bytes

I 18:09:22 Image File Volume Identifier: TWO_TOWERS

I 18:09:22 Image File Implementation Identifier: DVD Shrink

I 18:09:22 Image File File System(s): ISO9660, UDF (1.02)

I 18:09:22 Verifying Sectors... (LBA: 0 - 2285851)

W 18:18:02 Failed to Read Sector 1476576 - Logical Unit is in process of becoming ready

W 18:18:02 Sector 1476576 maps to File: VIDEO_TS\VTS_01_3.VOB

I 18:19:54 Device MD5: e258762f866fe27c83e70cceb9e2dc8f

I 18:19:54 Device (Padded) MD5: de325954c01899b1b5441e72c3a89fd9

I 18:19:54 Image MD5: 75b330615b1a3c1345936b0bcc46a1ef

I 18:19:54 Operation Successfully Completed! - Duration: 00:10:32

I 18:19:54 Average Verify Rate: 7,233 KB/s (5.2x) - Maximum Verify Rate: 17,798 KB/s (12.9x) (!)

[chewy]

that drive is sufficently old that comcrap/hp should have released a firmware upgrade by now, maybe if enough people

rma'd the drive they would wake up

[tej1210-Linda]

that drive is sufficently old that comcrap/hp should have released a firmware upgrade by now, maybe if enough people

rma'd the drive they would wake up

Hi Chewie,

Thanks to all you guys for the help, this forum is GREAT!!! Vista will not even work when you click help on anything, so glad I found YOU!!! ! this computer was bought for me by my 85 year old mom in law, (it is HP/Vista... as u know) I f****** hate Vista, nothing but a pain since I got it... but she was so sweet to get me one . My f****** niece fried my 2500$ dell... and mom wanted to surprise me and make me feel happy! THANKS to ya all!

[chewy]

omg, vista and only 512 megs of ram, no wonder you hate it

 

some laptops are coming with 256 megs?

 

another 512 would help you a lot and it's dirt cheap right now

[tej1210-Linda]

omg, vista and only 512 megs of ram, no wonder you hate it

 

some laptops are coming with 256 megs?

 

another 512 would help you a lot and it's dirt cheap right now

Getting more ram... think I could install it myself? I have installed something inside computer long ago, can't remember what it was tho... oldtimers disease my son says I have!

I have to say, I get HOT just lookin at that pic of you and I'm 55...lol

Thanks for your reply and help! You are a sweetie!

Linda

Edited September 26, 2007 by tej1210

[tej1210-Linda]

that drive is sufficently old that comcrap/hp should have released a firmware upgrade by now, maybe if enough people

rma'd the drive they would wake up

I was in chat with tech, they said I don't need firmware, just had me uninstall and reinstall roxio crap! They never really help fix a problem as far as I'm concerned!

[chewy]

regarding memory(ram) not our early zimers

 

http://www.crucial.com/store/drammemory.aspx

 

this is a good place to start

 

it's fairly easy i to install, depending upon the make and model of your computer, sometimes the hardest part is opening the case or matching ram up to your system

 

you have to remember to turn off the computer(duh!) unplug the power etc

 

regarding sonic, I wonder how they knew it was the problem? I guess they would considering they put it on your computer in the first place.

 

sonic was roxio or poxio as I like to call them

[tej1210-Linda]

regarding memory(ram) not our early zimers

 

http://www.crucial.com/store/drammemory.aspx

 

this is a good place to start

 

it's fairly easy i to install, depending upon the make and model of your computer, sometimes the hardest part is opening the case or matching ram up to your system

 

you have to remember to turn off the computer(duh!) unplug the power etc

 

regarding sonic, I wonder how they knew it was the problem? I guess they would considering they put it on your computer in the first place.

 

sonic was roxio or poxio as I like to call them

she had me burn a CD, it was fine, burn a DVD with music, it was fine... I said "but that's music, not a movie"... she said "I know"... then told me it was not the recorder, probably Roxio... now I have a problem with my photo program since she had me do all that crap, so have to uninstall reinstall... such fun! Wonder why she would not let me update firmware? The techs they hire must be just out of school... I used to never have a prob, if I did I could fix it every time!

Thanks...cya later cutie! lol

[dontasciime]

Better watch out Chewy. I have a Feelin she maybe is after your Hard Disk that or some quality ram.

[chewy]

I am attached to my old raptors and ballistix, she'll have to take a cold shower.

 

wookie blush

[tej1210-Linda]

I am attached to my old raptors and ballistix, she'll have to take a cold shower.

 

wookie blush

COLD SHOWER PROBABLY WON'T WORK...

[LOCOENG]

I've never seen a wookie blush....nice work Linda.

[tej1210-Linda]

I've never seen a wookie blush....nice work Linda.

This was a good one: Better watch out Chewy. I have a Feelin she maybe is after your Hard Disk

that or some quality ram.

Actually I've never seen one blush either! Hmmm, tells me I still got "it"??? hahaha...

When ya taking me out Chewie???? We have alot in common... we can talk about computers til dawn! Who knows what you may be able to teach me!!!

Cya later...

You have a great day everyone!

Linda