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Posted

Imgburn get's hung up while loading when it tries to communicate with the drives. I followed the FAQ and installed the debug reg key but I need help in diagnosing the problem. :whistling: Any help would be greatly appreciated.

 

***NOTE*** Below is the dubug log from imgburn. The two lines highlighted in red were shown as errors with a red X in the program log

 

 

I 10:02:02 ImgBurn Version 2.3.2.0 started!

I 10:02:02 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 10:02:02 Total Physical Memory: 1,047,532 KB - Available: 584,584 KB

W 10:02:02 I/O Interface 'Debug Mode' Enabled!

I 10:02:02 Initialising SPTI...

I 10:02:02 Searching for SCSI / ATAPI devices...

I 10:02:02 Initialising Device (\\.\CdRom0)...

I 10:02:02 Device Address: [0:0:0]

I 10:02:02 Drive Letter: (D:)

I 10:02:02 Drive Maximum Transfer Length: 131,072

I 10:02:02 Drive Maximum Physical Pages: 4,294,967,295

I 10:02:02 Drive Alignment Mask: 1

I 10:02:02 Drive Bus Type: ATA

I 10:02:02 [0:0:0] (D:) (ATA)

I 10:02:02 CDB: 12 00 00 00 38 00

I 10:02:02 CDB Interpretation: Inquiry

I 10:02:02 BUFFER: 05 80 00 32 5B 00 00 00 48 4C 2D 44 54 2D 53 54 44 56 44 2D 52 41 4D 20 47 53 41 2D 48 35 35 4C 31 2E 30 30 30 37 2F 30 34 2F 31 38 20 37 55 30 32 20 20 20 00 00 00 00

I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:02 CDB: 5A 00 2A 00 00 00 00 00 FC 00

I 10:02:02 CDB Interpretation: Mode Sense (10)

I 10:02:02 BUFFER: 00 3E 41 00 00 00 00 00 2A 36 3F 37 F1 63 29 23 21 14 00 FF 08 00 56 90 00 00 15 A4 15 A4 00 01 00 00 00 00 15 A4 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 15 A4 00 00 00 00 00 00 00 00

I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:02 CDB: 46 02 01 08 00 00 00 00 F8 00

I 10:02:02 CDB Interpretation: Get Configuration

I 10:02:02 BUFFER: 00 00 00 10 00 00 00 2B 01 08 03 08 33 3C 37 35 3F 34 4A 41 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:02 CDB: 46 02 00 1D 00 00 00 00 0C 00

I 10:02:02 CDB Interpretation: Get Configuration

I 10:02:02 BUFFER: 00 00 00 08 00 00 00 2B 00 1D 00 00

I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:02 CDB: 46 02 00 1E 00 00 00 00 10 00

I 10:02:02 CDB Interpretation: Get Configuration

I 10:02:02 BUFFER: 00 00 00 0C 00 00 00 2B 00 1E 04 04 01 00 00 00

I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 1F 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 1F 00 04 00 00 01 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 27 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 2A 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2A 00 04 01 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 2B 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2B 01 04 01 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 2D 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2D 08 04 46 00 35 01

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 2E 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2E 04 04 6F 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 2F 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2F 08 04 4E 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 33 00 00 00 00 F8 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 10 00 00 00 2B 00 33 00 08 00 00 00 01 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 3A 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 3B 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 3B 01 04 01 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 40 00 00 00 00 28 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 41 00 00 00 00 20 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 50 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 51 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 00 00 00 00 00 00 F8 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 40 00 00 00 2B 00 00 03 38 00 12 00 00 00 2B 01 00 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 00 14 00 00 00 13 00 00 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00 00 08 00 00

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 5A 00 2D 00 00 00 00 00 FC 00

I 10:02:03 CDB Interpretation: Mode Sense (10)

E 10:02:03 SENSE: 70 00 05 00 00 00 00 0E 00 00 00 00 24 00 00 00 00 00

E 10:02:03 SENSE Interpretation: Invalid Field in CDB

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: 46 02 FF 33 00 00 00 00 10 00

I 10:02:03 CDB Interpretation: Get Configuration

I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B FF 33 04 04 F9 31 32 02

I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA)

I 10:02:03 CDB: A4 00 00 00 00 00 00 00 00 08 08 00

I 10:02:03 CDB Interpretation: Report Key - RPC State

I 10:02:03 BUFFER: 00 06 00 00 25 FF 01 00

I 10:02:03 Initialising Device (\\.\CdRom1)...

I 10:02:03 Device Address: [0:1:0]

I 10:02:03 Drive Letter: (E:)

I 10:02:03 Drive Maximum Transfer Length: 131,072

I 10:02:03 Drive Maximum Physical Pages: 4,294,967,295

I 10:02:03 Drive Alignment Mask: 1

I 10:02:03 Drive Bus Type: ATA

I 10:02:03 [0:1:0] (E:) (ATA)

I 10:02:03 CDB: 12 00 00 00 38 00

I 10:02:03 CDB Interpretation: Inquiry

I 10:02:03 BUFFER: 05 80 00 32 5B 00 00 00 53 41 4D 53 55 4E 47 20 44 56 44 2D 52 4F 4D 20 53 44 2D 36 31 36 45 20 46 35 30 31 44 45 4C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)

I 10:02:03 CDB: 5A 00 2A 00 00 00 00 00 FC 00

I 10:02:03 CDB Interpretation: Mode Sense (10)

I 10:02:03 BUFFER: 00 20 41 00 00 00 00 00 2A 18 1F 00 71 77 29 23 21 00 00 FF 02 00 04 20 00 10 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)

I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00

I 10:02:03 CDB Interpretation: Get Configuration

Posted

The last command sent is the problem one - and it shows the drive that's having issues.

 

I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)

I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00

I 10:02:03 CDB Interpretation: Get Configuration

 

Update the firmware on the samsung drive and perhaps it'll fix the issue.

 

http://forum.rpc1.org/dl_firmware.php?download_id=1676

 

You should be on F509.

Posted
The last command sent is the problem one - and it shows the drive that's having issues.

 

I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)

I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00

I 10:02:03 CDB Interpretation: Get Configuration

 

Update the firmware on the samsung drive and perhaps it'll fix the issue.

 

http://forum.rpc1.org/dl_firmware.php?download_id=1676

 

You should be on F509.

 

Thanks a bunch for your help and the link, It provided me with the dell version driver that I needed. ImgBurn works great now! This program blows any retail program out of the water IMO, 1/1 DVD+R DL's burned so far, which is far better than I can say about the $50 coaster software that I bought previously. But ImgBurn took that awful taste right out of my mouth :P

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