dannon.37 Posted October 27, 2007 Posted October 27, 2007 Imgburn get's hung up while loading when it tries to communicate with the drives. I followed the FAQ and installed the debug reg key but I need help in diagnosing the problem. Any help would be greatly appreciated. ***NOTE*** Below is the dubug log from imgburn. The two lines highlighted in red were shown as errors with a red X in the program log I 10:02:02 ImgBurn Version 2.3.2.0 started! I 10:02:02 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2) I 10:02:02 Total Physical Memory: 1,047,532 KB - Available: 584,584 KB W 10:02:02 I/O Interface 'Debug Mode' Enabled! I 10:02:02 Initialising SPTI... I 10:02:02 Searching for SCSI / ATAPI devices... I 10:02:02 Initialising Device (\\.\CdRom0)... I 10:02:02 Device Address: [0:0:0] I 10:02:02 Drive Letter: (D:) I 10:02:02 Drive Maximum Transfer Length: 131,072 I 10:02:02 Drive Maximum Physical Pages: 4,294,967,295 I 10:02:02 Drive Alignment Mask: 1 I 10:02:02 Drive Bus Type: ATA I 10:02:02 [0:0:0] (D:) (ATA) I 10:02:02 CDB: 12 00 00 00 38 00 I 10:02:02 CDB Interpretation: Inquiry I 10:02:02 BUFFER: 05 80 00 32 5B 00 00 00 48 4C 2D 44 54 2D 53 54 44 56 44 2D 52 41 4D 20 47 53 41 2D 48 35 35 4C 31 2E 30 30 30 37 2F 30 34 2F 31 38 20 37 55 30 32 20 20 20 00 00 00 00 I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:02 CDB: 5A 00 2A 00 00 00 00 00 FC 00 I 10:02:02 CDB Interpretation: Mode Sense (10) I 10:02:02 BUFFER: 00 3E 41 00 00 00 00 00 2A 36 3F 37 F1 63 29 23 21 14 00 FF 08 00 56 90 00 00 15 A4 15 A4 00 01 00 00 00 00 15 A4 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 15 A4 00 00 00 00 00 00 00 00 I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:02 CDB: 46 02 01 08 00 00 00 00 F8 00 I 10:02:02 CDB Interpretation: Get Configuration I 10:02:02 BUFFER: 00 00 00 10 00 00 00 2B 01 08 03 08 33 3C 37 35 3F 34 4A 41 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:02 CDB: 46 02 00 1D 00 00 00 00 0C 00 I 10:02:02 CDB Interpretation: Get Configuration I 10:02:02 BUFFER: 00 00 00 08 00 00 00 2B 00 1D 00 00 I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:02 CDB: 46 02 00 1E 00 00 00 00 10 00 I 10:02:02 CDB Interpretation: Get Configuration I 10:02:02 BUFFER: 00 00 00 0C 00 00 00 2B 00 1E 04 04 01 00 00 00 I 10:02:02 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 1F 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 1F 00 04 00 00 01 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 27 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 2A 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2A 00 04 01 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 2B 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2B 01 04 01 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 2D 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2D 08 04 46 00 35 01 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 2E 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2E 04 04 6F 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 2F 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 2F 08 04 4E 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 33 00 00 00 00 F8 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 10 00 00 00 2B 00 33 00 08 00 00 00 01 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 3A 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 3B 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B 00 3B 01 04 01 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 40 00 00 00 00 28 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 41 00 00 00 00 20 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 50 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 51 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 04 00 00 00 2B 00 00 00 00 00 00 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 00 00 00 00 00 00 F8 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 40 00 00 00 2B 00 00 03 38 00 12 00 00 00 2B 01 00 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 00 14 00 00 00 13 00 00 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00 00 08 00 00 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 5A 00 2D 00 00 00 00 00 FC 00 I 10:02:03 CDB Interpretation: Mode Sense (10) E 10:02:03 SENSE: 70 00 05 00 00 00 00 0E 00 00 00 00 24 00 00 00 00 00 E 10:02:03 SENSE Interpretation: Invalid Field in CDB I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: 46 02 FF 33 00 00 00 00 10 00 I 10:02:03 CDB Interpretation: Get Configuration I 10:02:03 BUFFER: 00 00 00 0C 00 00 00 2B FF 33 04 04 F9 31 32 02 I 10:02:03 [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.00 (D:) (ATA) I 10:02:03 CDB: A4 00 00 00 00 00 00 00 00 08 08 00 I 10:02:03 CDB Interpretation: Report Key - RPC State I 10:02:03 BUFFER: 00 06 00 00 25 FF 01 00 I 10:02:03 Initialising Device (\\.\CdRom1)... I 10:02:03 Device Address: [0:1:0] I 10:02:03 Drive Letter: (E:) I 10:02:03 Drive Maximum Transfer Length: 131,072 I 10:02:03 Drive Maximum Physical Pages: 4,294,967,295 I 10:02:03 Drive Alignment Mask: 1 I 10:02:03 Drive Bus Type: ATA I 10:02:03 [0:1:0] (E:) (ATA) I 10:02:03 CDB: 12 00 00 00 38 00 I 10:02:03 CDB Interpretation: Inquiry I 10:02:03 BUFFER: 05 80 00 32 5B 00 00 00 53 41 4D 53 55 4E 47 20 44 56 44 2D 52 4F 4D 20 53 44 2D 36 31 36 45 20 46 35 30 31 44 45 4C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA) I 10:02:03 CDB: 5A 00 2A 00 00 00 00 00 FC 00 I 10:02:03 CDB Interpretation: Mode Sense (10) I 10:02:03 BUFFER: 00 20 41 00 00 00 00 00 2A 18 1F 00 71 77 29 23 21 00 00 FF 02 00 04 20 00 10 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA) I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00 I 10:02:03 CDB Interpretation: Get Configuration
LIGHTNING UK! Posted October 27, 2007 Posted October 27, 2007 The last command sent is the problem one - and it shows the drive that's having issues. I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00 I 10:02:03 CDB Interpretation: Get Configuration Update the firmware on the samsung drive and perhaps it'll fix the issue. http://forum.rpc1.org/dl_firmware.php?download_id=1676 You should be on F509.
dannon.37 Posted October 28, 2007 Author Posted October 28, 2007 The last command sent is the problem one - and it shows the drive that's having issues. I 10:02:03 [0:1:0] SAMSUNG DVD-ROM SD-616E F501 (E:) (ATA)I 10:02:03 CDB: 46 02 01 08 00 00 00 00 F8 00 I 10:02:03 CDB Interpretation: Get Configuration Update the firmware on the samsung drive and perhaps it'll fix the issue. http://forum.rpc1.org/dl_firmware.php?download_id=1676 You should be on F509. Thanks a bunch for your help and the link, It provided me with the dell version driver that I needed. ImgBurn works great now! This program blows any retail program out of the water IMO, 1/1 DVD+R DL's burned so far, which is far better than I can say about the $50 coaster software that I bought previously. But ImgBurn took that awful taste right out of my mouth
mmalves Posted October 28, 2007 Posted October 28, 2007 While you're at it, you might want to upgrade your burner's firmware to 1.03.
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