ImgBurn freeze my computer

[Poveron]

Sorry, when you don't understand me, my english is very poor.

 

I have ImgBurn v2.3.2.0, sometimes, when I burn a DVD (I burn mini-DVD's), the Windows Freeze (I can't move the pointer of mouse, too) and I Lose the disc. The program always freeze the Windows while I'am making the Lead-In.

 

Thanks.

[dontasciime]

post a log

[Poveron]

The computer freezes before I can catch a log.

 

EDIT:

I discover another thing:

Sometimes the computer freezes when I insert any CD or DVD. Or when I erase a CD-RW or DVD-RW.

 

The log has 6 lines before freeze:

 

I 21:38:39 ImgBurn Version 2.3.2.0 started!

I 21:38:39 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 21:38:39 Total Physical Memory: 523.632 KB - Available: 220.168 KB

I 21:38:39 Initialising SPTI...

I 21:38:39 Searching for SCSI / ATAPI devices...

I 21:38:39 Found 2 DVD-ROMs and 1 DVD

Edited January 18, 2008 by Poveron

[LIGHTNING UK!]

You have general issues with your machine, it's best you fix those before blaming programs.

 

Check your motherboard BIOS is up-to-date, check your motherboard/ide drivers are up-to-date.

Check the firmware on your drives is up-to-date.

 

Follow the post in the FAQ about resetting DMA (i.e. uninstall your IDE controller from within Device Manager).

 

Failing all that, reinstall your operating system.

[lmao2k]

I can't remember if XP has an event viewer or not, but if it does check the Application and Systems events for any issues too