Problems with new imgburn version

[Niz3l]

OK so I just updated to version 2.4.0.0 and im trying to burn an iso. When I put the disc in it says Getting disc information but freezes on that screen. I tried multiple times and even reinstalled but still same thing. Also even when i terminate the program, the imgburn.exe process stays on the task manager. And also I can't even open any other programs or shutdown my computer after the imgburn window freeze? Help please, never had this happen with old version.

[LIGHTNING UK!]

When I/O gets stuck, it's REALLY stuck. You can't terminate the ImgBurn process because at that point in time it's not in control, your OS is - as that's what's dealing with the I/O request.

 

Load the program up and press F8 before you insert the disc. Then insert the disc and when it's stuck, copy + paste the last few lines from the log window into your next reply.

 

It'll tell us exactly which command the drive is having trouble with and we'll take it from there.

[Niz3l]

I 13:32:38 ImgBurn Version 2.4.0.0 started!

I 13:32:38 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 13:32:38 Total Physical Memory: 2,095,592 KB - Available: 1,523,280 KB

I 13:32:39 Initialising SPTI...

I 13:32:39 Searching for SCSI / ATAPI devices...

I 13:32:39 Found 1 DVD-ROM and 1 DVD±RW/RAM!

W 13:32:48 I/O Interface 'Debug Mode' has been Enabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Disabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Enabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Disabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Enabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Disabled!

I 13:32:49 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:32:49 CDB: 00 00 00 00 00 00

I 13:32:49 CDB Interpretation: Test Unit Ready

W 13:32:49 I/O Interface 'Debug Mode' has been Enabled!

W 13:32:49 I/O Interface 'Debug Mode' has been Disabled!

W 13:33:27 I/O Interface 'Debug Mode' has been Enabled!

I 13:33:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:28 CDB: 00 00 00 00 00 00

I 13:33:28 CDB Interpretation: Test Unit Ready

E 13:33:28 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:28 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:29 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:29 CDB: 00 00 00 00 00 00

I 13:33:29 CDB Interpretation: Test Unit Ready

E 13:33:29 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:29 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:30 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:30 CDB: 00 00 00 00 00 00

I 13:33:30 CDB Interpretation: Test Unit Ready

E 13:33:30 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:30 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:31 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:31 CDB: 00 00 00 00 00 00

I 13:33:31 CDB Interpretation: Test Unit Ready

E 13:33:31 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:31 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:32 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:32 CDB: 00 00 00 00 00 00

I 13:33:32 CDB Interpretation: Test Unit Ready

E 13:33:32 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:32 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:33 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:33 CDB: 00 00 00 00 00 00

I 13:33:33 CDB Interpretation: Test Unit Ready

E 13:33:33 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:33 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:34 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:34 CDB: 00 00 00 00 00 00

I 13:33:34 CDB Interpretation: Test Unit Ready

E 13:33:34 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:34 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:35 Close Request Acknowledged

I 13:33:35 Closing Down...

I 13:33:35 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 13:33:35 CDB: 00 00 00 00 00 00

I 13:33:35 CDB Interpretation: Test Unit Ready

E 13:33:35 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00

E 13:33:35 SENSE Interpretation: Medium Not Present - Tray Closed

I 13:33:35 Shutting down SPTI...

I 13:33:35 ImgBurn closed!

[dontasciime]

did you have a disc in after closing tray

[LIGHTNING UK!]

Please follow my instructions again, that log doesn't show/tell me anything I can use to assist you.

[Niz3l]

E 20:12:27 SENSE Interpretation: Not Ready To Ready Change - Medium May Have Changed

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: 00 00 00 00 00 00

I 20:12:28 CDB Interpretation: Test Unit Ready

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: 25 00 00 00 00 00 00 00 00 00

I 20:12:28 CDB Interpretation: Read Capacity

I 20:12:28 BUFFER: 00 00 00 00 00 00 08 00

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: 46 02 00 00 00 00 00 00 0C 00

I 20:12:28 CDB Interpretation: Get Configuration - Profile List

I 20:12:28 BUFFER: 00 00 00 40 00 00 00 11 00 00 03 38

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: AD 00 00 00 00 00 00 11 08 04 00 00

I 20:12:28 CDB Interpretation: Read Disc Structure - ADIP Information

E 20:12:28 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 00 00 00

E 20:12:28 SENSE Interpretation: Invalid Field in CDB

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: AD 00 00 00 00 00 00 00 08 04 00 00

I 20:12:28 CDB Interpretation: Read Disc Structure - Physical Information

I 20:12:28 BUFFER: 08 02 00 00 25 0F 02 00 00 03 00 00 00 26 12 7F 00 00 00 00 00 60 00 10 20 30 40 50 00 00 00 21 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: 25 00 00 00 00 00 00 00 00 00

I 20:12:28 CDB Interpretation: Read Capacity

I 20:12:28 BUFFER: 00 00 00 00 00 00 08 00

I 20:12:28 [1:0:0] LITE-ON DVDRW LH-20A1L BL02 (I:) (ATA)

I 20:12:28 CDB: 51 00 00 00 00 00 00 00 22 00

I 20:12:28 CDB Interpretation: Read Disc Information

I 20:14:01 Close Request Acknowledged

I 20:14:01 Closing Down...

 

 

I tried closing down the program with it hung and it froze.

[rubia]

I had the same problem. I actually had to turn the computer off manually. I tried it twice and the same thing happened agian. Computer completly froze. Could not do anything . Tried to turn off in taskmanger with no luck.

[LIGHTNING UK!]

Like I said before, when I/O is stuck you can't terminate anything. Windows just doesn't work like that I'm afraid.

 

The command your drive/machine is hanging on is one of the most basic / common ones and it REALLY shouldn't be a problem for it.

 

Could you please post a copy of your 'Filter Drivers' listing. The option for that is in the Tools menu.

 

You should also update the firmware on the drive. You're a good few behind now.

 

http://www.liteonit.com/DOWNLOADS/ODD/LH-2...rmware/BL05.zip

[Niz3l]

updated firmware, still not working

 

 

===============================================

Filter Driver Load Order - ImgBurn v2.4.0.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: [None Found]

Device: CD/DVD-ROM Device

Lower Class Filter: MxlW2k

Lower Class Filter: PxHelp20

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

 

Filter Name: MxlW2k

File Name: C:\WINDOWS\system32\Drivers\MxlW2k.sys

File Version: 1.0.1.109

File Description: MusicMatch Access Layer KMD

Product Name: MusicMatch Access Layer

Product Version: 1.0.1.109

Company Name: MusicMatch, Inc.

Copyright: Copyright © 2000 MusicMatch, Inc.

 

Filter Name: PxHelp20

File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys

File Version: 3.00.56a [3.0.56.0]

File Description: Px Engine Device Driver for Windows 2000/XP

Product Name: PxHelp20

Product Version: [2.0.0.0]

Company Name: Sonic Solutions

Copyright: Copyright © Sonic Solutions

 

Filter Name: imapi

File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: IMAPI Kernel Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

[LIGHTNING UK!]

Remove MxlW2k and pxHelp20, then reboot and try again.

[Niz3l]

I did remove them and nothing changed.

[LIGHTNING UK!]

Sorry then but I'm all out of ideas.

 

That command hasn't changed (they never do!) so it makes no sense at all that it's just not accepted when sent from the 2.4.0.0 exe.

[nunyabiziz]

Im glad to see that im not the only one going crazy with that drive, my firmware is bl05. I have wasted 5 dl disk already after upgrading to the latest version of imgburn. I havent burnt a coaster with this drive until now, on the last one got stuck at 19% for 4 hours until I termiated the program.

[Niz3l]

should I try to go back to the old version and try?

[LIGHTNING UK!]

Sorry I thought you'd already done that.

 

By all means go back and test that, but like I say, I can't think of a single reason why it should magically work.

[Niz3l]

oh and just an update on this, I did go back to the older version of imgburn and it did work. I don't have the problem anymore.

[LIGHTNING UK!]

There's still no reason for it to.

[yangxi]

when i use back 2.0, all the problem gone.

[mmalves]

The problem is still there: you're just ignoring it by using an older version of ImgBurn. You're also ignoring a lot of important updates that the latest version has implemented

[yangxi]

The problem is still there: you're just ignoring it by using an older version of ImgBurn. You're also ignoring a lot of important updates that the latest version has implemented

need to wait lightning uk to fix the bug first.

p/s: u got version 2.3.2.0?

[mmalves]

What bug? You didn't post a log showing which error you're having. Please do that and we'll help you

 

In ImgBurn go to Help/ImgBurn Logs, open ImgBurn.log and there you'll be able to find the log(s) from when you've used ImgBurn v2.4.1.0 and the error(s) you had with it.