Having Problems reading the DVD to make iso file.

[Busters]

Here is the error log. I basically can not even read a DVD to rip to ISO file. Any help would be great as I am very frustrated.

 

I 21:26:02 ImgBurn Version 2.4.2.0 started!

I 21:26:02 Microsoft Windows Vista Home Premium Edition (6.0, Build 6000)

I 21:26:02 Total Physical Memory: 3,143,232 KB - Available: 1,904,912 KB

W 21:26:02 DVD43 can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!

I 21:26:02 Initialising SPTI...

I 21:26:02 Searching for SCSI / ATAPI devices...

I 21:26:03 Found 1 DVD

[mmalves]

I 21:26:50 Source Device: [1:0:0] PBDS DVD+-RW DH-16W1S 2D14 (E:) (ATA)

There's firmware 2D15 available for your burner. Remove any disc and close the tray before updating. Reboot after the update has finished. Also make sure the disc is clean (no fingerprints/dirt/etc).

[LIGHTNING UK!]

Are you trying to read an original (and more than likely, copy protected) DVD-ROM there?

 

If so, that's why it won't work.

 

ImgBurn cannot copy protected discs and we cannot help with anything on the subject of circumventing that protection.

[Busters]

How does everyone else do it? I just want to mainly back up some DVDs so my kids don't destroy all the originals. There has to be a way.

[LIGHTNING UK!]

ImgBurn cannot copy protected discs and we cannot help with anything on the subject of circumventing that protection.

 

Sorry.

[LOCOENG]

Google works wonders and as the boss says, we can't and won't help here.