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Device Not ready (medium Not Present-Tray Closed) help!!!!


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I have some iso that i would like 2 burn to a dvd dl disc with layer breaks. I downloaded imgburn and when i open it up it says on the buttom "Device Not Ready (Medium Not Present=Tray Closed)

I have a fairly new dvd burner that defiantly burns dvd's and burn dl dvd's too.

I thought maybe that my dvd burner went bad so i went 2 best buy and baught the best dvd buner that i made sure burns dual layered discs. I put it in and turned on imgburn and the same error on buttom appeared. Im using Verbatim DVD+R DL 8.5gb 2.4x speed discs. I dont know why the error keeps appearing. I need help!!!!

Here's my imgburn log.


I 15:09:15 ImgBurn Version started!

I 15:09:15 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1)

I 15:09:15 Total Physical Memory: 2,094,916 KB - Available: 1,327,144 KB

I 15:09:15 Initialising SPTI...

I 15:09:15 Searching for SCSI / ATAPI devices...

I 15:09:15 Found 1 DVD

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