Won't Even Load

[Kanzar]

I popped in a CDR this morning and imgburn 2.4.2.0 wouldn't load. Opening up task manager, I discovered that it would run up to 4092K, and then the process would disappear.

 

Having checked the FAQ, I wondered if maybe I had somehow gotten a virus (running nod32 3.0.621.0, virus definitions up to date at all times)... so I reinstalled, and tried to run it. No go. So the pattern isn't the same as described in there... I even redownloaded the setup and reinstalled from that.

 

Anyone have any ideas on what's going on?

 

EDIT 1:

MD5 of the setup file: 57ada61b81da3566e419373e6f351cef

MD5 of imgburn.exe: 1f0343e7af70129bb7ce454bcd2fac80

On a side note, the preview exe loads fine.

 

EDIT 2:

Ran it under WinDbg, came up with the following.

CommandLine: D:\ImgBurn\ImgBurn.exe
Symbol search path is: SRV**http://msdl.microsoft.com/download/symbols
Executable search path is: 
ModLoad: 00400000 00ca9000   image00400000
ModLoad: 7c900000 7c9af000   ntdll.dll
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.DLL
ModLoad: 77e70000 77f02000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 773d0000 774d3000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.DLL
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 763b0000 763f9000   C:\WINDOWS\system32\COMDLG32.DLL
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll
ModLoad: 77be0000 77bf5000   C:\WINDOWS\system32\MSACM32.DLL
ModLoad: 76b40000 76b6d000   C:\WINDOWS\system32\WINMM.dll
ModLoad: 774e0000 7761d000   C:\WINDOWS\system32\OLE32.DLL
ModLoad: 77120000 771ab000   C:\WINDOWS\system32\OLEAUT32.DLL
ModLoad: 76780000 76789000   C:\WINDOWS\system32\SHFOLDER.DLL
ModLoad: 77c00000 77c08000   C:\WINDOWS\system32\VERSION.DLL
ModLoad: 73000000 73026000   C:\WINDOWS\system32\WINSPOOL.DRV
(234.c00): Break instruction exception - code 80000003 (first chance)
eax=00251eb4 ebx=7ffdd000 ecx=00000000 edx=00000001 esi=00251f48 edi=00251eb4
eip=7c90120e esp=0012fb20 ebp=0012fc94 iopl=0		 nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000			 efl=00000202
ntdll!DbgBreakPoint:
7c90120e cc			  int	 3
0:000> g
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 629c0000 629c9000   C:\WINDOWS\system32\LPK.DLL
ModLoad: 74d90000 74dfb000   C:\WINDOWS\system32\USP10.dll
ModLoad: 01210000 012be000   D:\IndieVolume\IndieVolume.CLI.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\wsock32.dll
ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll
ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll
ModLoad: 73f10000 73f6c000   C:\WINDOWS\system32\dsound.dll
(234.c00): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
eax=a1c673ca ebx=0012f0d6 ecx=00000000 edx=00000000 esi=00b2a000 edi=fdcc8954
eip=7c917c23 esp=0012f030 ebp=0012f064 iopl=0		 nv up ei ng nz ac po cy
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000			 efl=00210293
ntdll!LdrpSnapThunk+0x67:
7c917c23 8b0c88		  mov	 ecx,dword ptr [eax+ecx*4] ds:0023:a1c673ca=????????
0:000> g
ModLoad: 77920000 77a13000   C:\WINDOWS\system32\setupapi.dll
ModLoad: 76c30000 76c5e000   C:\WINDOWS\system32\WINTRUST.dll
ModLoad: 77a80000 77b15000   C:\WINDOWS\system32\CRYPT32.dll
ModLoad: 77b20000 77b32000   C:\WINDOWS\system32\MSASN1.dll
ModLoad: 76c90000 76cb8000   C:\WINDOWS\system32\IMAGEHLP.dll
eax=012d9200 ebx=00000001 ecx=0000e903 edx=0000e900 esi=0012ec38 edi=0012ec60
eip=7c90e4f4 esp=0012eb40 ebp=0012eb50 iopl=0		 nv up ei ng nz na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000			 efl=00200286
ntdll!KiFastSystemCallRet:
7c90e4f4 c3			  ret

 

That's after pressing F5 twice. No window popped up.

Edited October 25, 2008 by Kanzar

[LIGHTNING UK!]

So you don't even get the splashscreen?

 

That's pretty much the first line in my code so it's probably not something I'm doing.

 

I assume it's worked ok before yeah? In which case, what's changed since it last worked?

 

First things to look at when the program won't load are apps that check up on programs when the load - i.e. antivirus etc.

 

Disable them, uninstall them, do whatever you can to make sure they're not on and then try again.

[Kanzar]

Yup, no splash screen. It's worked before... but a long time ago, as I switched to using my laptop for a while, and then when I swapped back to the desktop, I hadn't had any need to burn any discs.

 

Disabled the antivirus, same thing. Currently uninstalling... will tell you how it goes.

 

It's been so long that I don't really recall what I've done between then and now...

 

EDIT: Uninstalled the AV, closed all the programs that I could... still no go.

Edited October 25, 2008 by Kanzar

[LIGHTNING UK!]

Maybe run sfc /scannow too.

[Kanzar]

Just did it, it completed and the window closed by itself (is it supposed to do that?). Tried to run Imgburn, still the same.

 

Was bored. Installed 2.3.2.0 and 2.4.1.0, both had the same pattern. Wasn't really expecting anything else? @_@

Edited October 26, 2008 by Kanzar

[LIGHTNING UK!]

Do you have any desktop theme type programs running?

 

Something is obviously getting at the exe before any real code (i.e. my stuff) is run and it's bombing out.

 

Normally that's caused by AV (as mentioned earlier) but it could of course include anti spyware, malware, rootkit type utils. Basically anything that works at a very low level and checks programs when they load.

 

You could give decompressing the exe a go (that's what most of these AV type programs don't like), you just need to download UPX and run it with the switch to decompress the imgburn.exe file.

[Kanzar]

No, not running any theming stuff.

Disabled the entire of Eset Smart Security (antispyware, etc.).

 

...While I was writing this post, I got UPX and extracted.

 

That worked a treat! D: It's working! Thankyou so much.

 

...any idea why it was still doing that when I had Eset uninstalled? I must have something else preventing it from loading... hmmm...

[LIGHTNING UK!]

Because some of these things just don't work properly!

 

You can disable them, but on some level they're still running.

 

Keep hunting down the problem app, I'll make a mental note of ones that don't play nicely

[Kanzar]

*casts thread necromancy*

 

I've found out what the issue is, with the assistance of the new versions which have bug dumps if it fails to load.

It is the application 'IndieVolume' (volume mixer application for WinXP) which is causing the issue. Decompressing IMGBurn fixes the issue.