Lockup at "Getting Disk Management Information" using ImgBurn on GSA-4120B Firmware A117 RPC1

[MarkDavidoff]

The title says it all.

 

ImgBurn locks up at the "Getting Disk Management Information" using ImgBurn and DVD Decrypter on GSA-4120B with the latest RPC1 firmware after inserting my blank DVD-R.

 

The CD Drive keeps flashing forever, and the computer becomes unstable. I am unable to close imgBurn (stays at terminating thread) and when forcing an exit in the task manager (close process tree) it doesn't close, however the window does...but it still remains in the process list and the drive continues to flash. I am also unable to start any other programs or shut-down / restart as the system becomes unstable.

 

I have to hard reset the computer. I havent used imgburn / dvd decrypter in a while, but the error applies to both programs.

 

EDIT:

 

I am running Windows XP Pro SP3 with all the latest updates on an intel XBX2 mobo.

The drive is the master on the IDE controller

Edited October 27, 2008 by MarkDavidoff

[LIGHTNING UK!]

Do you actually mean 'Getting Disc Recording Management Area Information' ?

 

The text you provided doesn't exist in my code.

 

Can you also please tell me if it does the same thing when you put in a disc you've already burnt?

[MarkDavidoff]

Yes, sorry it is the area information.

 

I left IMGburn overnight to see if it would actually finish, and it did, but then it showed "disk not empty" on my newly bought disk.

[volvofl10]

a 4120b is quite an old drive now, try cleaning the lense in the drive, if that dont cure it ,then flash the drive back to firmware version A116 , that was much more stable than A117

 

EDIT

and obviously make sure the media is clean, use Isopropyl alcochol to clean it

[MarkDavidoff]

I cleaned the lens with no success.

 

The problem seems to be the drive because the media worked fine in my laptop's DVD burner

 

I will try a firmware downgrade soon and report back

Edited October 28, 2008 by MarkDavidoff

[MarkDavidoff]

OK...i downgraded to A115 (A116 doesn't actually exist).

 

Still no luck. It must be the medium i just bought.

 

I still think the bug of imgburn locking up the computer needs to be corrected however.

 

What do you think of the quality of lazer (the brand)?

 

I had no problems with their media until now

[LIGHTNING UK!]

It's not a bug, it's just your machine / drive doesn't do what it's meant to.

 

As has been pointed out, your drive is old and has problems of its own.

 

Commands should either work or be rejected, hanging really isn't my problem and all I end up doing is implementing workarounds for buggy drives.

 

How about the answer to my question from earlier?

 

Can you also please tell me if it does the same thing when you put in a disc you've already burnt?

 

Back to the empty disc... once it has finally been initialised (even if it takes a few hours), please copy + paste the disc info text from the panel on the right so I can see what the drive is returning and why it doesn't think the disc is empty.

[MarkDavidoff]

Laptop - Blank disk:

 

TEAC DVD+-RW DVW28SLC A.06 (ATA)
Current Profile: DVD-R

Disc Information:
Status: Empty
Erasable: No
Free Sectors: 2,297,888
Free Space: 4,706,074,624 bytes
Free Time: 510:40:38 (MM:SS:FF)
Supported Write Speeds: 2x, 4x, 6x, 8x

Pre-recorded Information:
Manufacturer ID: MCC 03RG20

Recording Management Area Information:
TEAC DVD+-RW DVW28SLC

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 0
Last Physical Sector in Layer 0: 0

 

LG Burner - after 1.5 hours (different blank disk, same brand):

 

HL-DT-ST DVDRAM GSA-4120B A117 (ATA)
Current Profile: DVD-R

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Supported Write Speeds: 1x, 2x

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 2,495,103
Last Physical Sector in Layer 0: 0

LG Burner - using the disk burnt by the laptop:

 

Was able to successfully read the disk with no problems.

No hanging occurred

 

EDIT: changed the word "Desktop" to "LG Burner" to avoid confusion

Edited October 28, 2008 by MarkDavidoff

[volvofl10]

see how the Lg drive only recognises the discs write speeds as Supported Write Speeds: 1x, 2x

whereas the other drive sees them as Supported Write Speeds: 2x, 4x, 6x, 8x

 

the LG just doesnt like those lazer discs your using.

 

What happens with a decent brand of media , like verbatim, taiyo yuden ect ect

 

I think LUK meant a disc that the LG drive in the desktop has already burnt, not a disc the laptop has burnt

]Can you also please tell me if it does the same thing when you put in a disc you've already burnt?

 

Desktop - using a disk burnt by the laptop:

[LIGHTNING UK!]

The disc info from the LG drive with burnt DVD-R media would be nice too please. I'm not too fussed about what burnt it.

[MarkDavidoff]

What happens with a decent brand of media , like verbatim, taiyo yuden ect ect

 

Verbatim DVD5 and DVD9 burn perfectly in my LG drive. Its these damn Lazer disks my burner hates. This is the first time my burner has ever failed me

 

The disc info from the LG drive with burnt DVD-R media would be nice too please. I'm not too fussed about what burnt it.

 

Here is the disk burnt by my laptop using the blank disk mentioned above in the LG Drive:

 

HL-DT-ST DVDRAM GSA-4120B A117 (ATA)
Current Profile: DVD-ROM

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Sectors: 1,302,321
Size: 2,667,153,408 bytes
Time: 289:26:21 (MM:SS:FF)

TOC Information:
Session 1... (LBA: 0)
-> Track 01  (Mode 1, LBA: 0 - 1302320)
-> LeadOut  (LBA: 1302321)

Track Information:
Session 1...
-> Track 01 (LTSA: 0, TS: 1302321, LRA: 1302320)

Pre-recorded Information:
Manufacturer ID: MCC 03RG20

Recording Management Area Information:
TEAC TCJKA2271120 DVD+-RW DVW28SLC

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 1,498,928
Last Physical Sector in Layer 0: 0

Edited October 28, 2008 by MarkDavidoff

[LIGHTNING UK!]

So if Verbatims burn in it ok, are you saything that the 'Recording Management Area Information' problem only occurs when you have a certain type/brand of disc in the drive?

 

i.e. You can insert a blank Verbatim and it won't hang/pause as ImgBurn queries the drive to obtain certain info about the disc?

 

I can see from the disc info above that it doesn't appear to have an issue returning this info on a burnt Verbatim disc.

 

Recording Management Area Information:

TEAC TCJKA2271120 DVD+-RW DVW28SLC

[MarkDavidoff]

So if Verbatims burn in it ok, are you saything that the 'Recording Management Area Information' problem only occurs when you have a certain type/brand of disc in the drive?

 

Yes hang only occurred for these Lazer brand disks (and possibly others, but have never come across any other brand that does this)

 

I can see from the disc info above that it doesn't appear to have an issue returning this info on a burnt Verbatim disc.

 

Recording Management Area Information:

TEAC TCJKA2271120 DVD+-RW DVW28SLC

 

That disk, was in fact the lazer brand disk. It can read them fine (with no hang). It only hangs on blank media in IMGburn

 

In all the tests i posted above, i used the lazer disks. I have never had a problem with Verbatim in the drive.

 

In summary of all my posts:

 

A blank lazer disk hung in the LG drive.

I posted the info of this disk from the other DVD drive that worked with the lazer disk.

I then let the thing hang in the LG drive for 1.5 hours and posted the info from the LG drive when it had finished hanging (and displayed disk not empty).

I then used the disk to burn an image using the other DVD drive that worked with the lazer disk.

I then inserted this burnt disk into the LG drive and posted the info.

 

(Again), this involved the lazer disks. No Verbatim was used in the information i posted

Edited October 28, 2008 by MarkDavidoff

[LIGHTNING UK!]

That's interesting then as they're using the Verbatim dye (MCC 03RG20)... I guess they're just fakes (or very low quality and Verbatim threw them away) and that's why the drive is complaining with those disc and not any others.

[MarkDavidoff]

They are fakes.

 

I read on forums of other ppl having problems with these disks.

 

I'll never buy lazer again.

 

Thanks for you help

Edited October 29, 2008 by MarkDavidoff