Tracking Servo Failure

[barrelrolled]

I've been trying to burn some dual layer images over the past few days, and I've had some bad luck. However, I've read through a lot of the suggested fixes like using Verbatim discs and updating the firmware, but I'm still getting failures.

 

Here's my log for when I just recently used a Verbatim disc (don't want to waste them ), and thanks for reading my topic.

 

 

I 16:49:14 ImgBurn Version 2.4.2.0 started!

I 16:49:14 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 16:49:14 Total Physical Memory: 2,077,048 KB - Available: 1,512,900 KB

I 16:49:14 Initialising SPTI...

I 16:49:14 Searching for SCSI / ATAPI devices...

I 16:49:14 Found 1 DVD-ROM and 1 DVD

[Cynthia]

Hi and welcome to the forum, barrelrolled!

 

If it's a Dell computer there is a later version of the firmware.

 

http://support.dell.com/support/downloads/...p;fileid=269697

[barrelrolled]

I'm actually using a macbook pro. Should I still update the firmware, or no?

[Cynthia]

Those that's shipped with a Macbook seems to have a firmware like 'AP12'. Was the writer shipped with your Mac or you have installed it afterwards?

[barrelrolled]

Well I did update the firmware for the log in the first post. And I updated it again to the firmware you posted, still with no luck.

 

I 19:05:13 ImgBurn Version 2.4.2.0 started!

I 19:05:13 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 19:05:13 Total Physical Memory: 2,077,048 KB - Available: 1,614,960 KB

I 19:05:14 Initialising SPTI...

I 19:05:14 Searching for SCSI / ATAPI devices...

I 19:05:43 Found 1 DVD-ROM and 1 DVD

[Cynthia]

Could give it a try. Slimline writers seems to be very tricky to burn DL media.

[barrelrolled]

To follow through, in case anybody was particularly interested in this drive:

 

I brought it to an Apple Store for repair, and they swapped the drive for a Matshita UJ-867. I just burned with this using Verbatims at 2.4x and encountered no problems whatsoever. If you're having problems with the GSA-S10N drive and it's in a MacBook Pro, I highly suggest you get them to replace it. (You should still be under warranty if you have one of those in your system.)