ImgBurn + Optiarc DVD-RAM Burner = Write LeadIn Errors

[GH0]

Helllo,

 

I have been trying to burn my MSDN Server 2008 Disc using ImgBurn, and whenever I try, no matter what the process I am doing is, I always experience "Write LeadIn" Freezing.

 

What it freezes:

Seems like Explorer.exe and all sub processes. I can still move the mouse, however, if I try to start any programs after the freeze, nothing opens, not even My Computer. However, if I right click and explore My Computer it opens.

 

Programs don't open, Firefox, Thunderbird, etc.

 

I can't exactly give you a log... because nothing odd shows up.

 

I have Speed Spectrum Disabled from my BIOS, and most power saving options disabled. I searched for a Firmware/Device Driver Update, and could not find any.

 

I am currently trying to use Verbatim Media. My burner is: http://www.newegg.com/Product/Product.aspx...N82E16827118012

 

Any ideas?

 

Thanks,

GH0

Edited January 7, 2009 by GH0

[elsinor]

Hi. I

Edited January 7, 2009 by elsinor

[mmalves]

GH0, make sure you're using the latest drivers available for your chipset. Also please post a log (you can find it at Help menu -> ImgBurn Logs).

[mmalves]

I 03:43:33 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 2,4x; 4x; 6x; 8x)

I 03:43:33 Write Speed: MAX

elsinor, try burning at 4x or 6x to see if it works. Also check if you're using the latest drivers available for your chipset (you should find this on HP's website).

 

By the way, what's the brand of the discs you're using?

[LIGHTNING UK!]

What I'd like to know is why did elsinor hijack this thread instead of starting his/her own?

 

Kinda rude don't you think? We hadn't even replied to the op!

[GH0]

Everything that just says acknowlegdged is when it freezes, I try to abort, nothing happens. I go to kill the process, the window goes away however the process still remains there.

 

I will post an alcohol log aswell. I tried burning the MSDN disc on Alcohol and it burned fine.

 

 

Like I said, nothing looks wrong from the logs, but, I can't burn anything at all.

 

________________________________________________________________________________

_______

; //****************************************\\

; ImgBurn Version 2.4.2.0 - Log

; Wednesday, 07 January 2009, 19:38:21

; \\****************************************//

;

;

I 19:36:22 ImgBurn Version 2.4.2.0 started!

I 19:36:22 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 19:36:22 Total Physical Memory: 2,357,724 KB - Available: 1,916,188 KB

I 19:36:22 Initialising SPTI...

I 19:36:22 Searching for SCSI / ATAPI devices...

I 19:36:22 Found 1 DVD

Edited January 7, 2009 by GH0

[GH0]

Alcohol Log:

 

########################### System Information ###########################

Windows XP Professional 5.1 Service Pack 2 (Build 2600)

Processor info: Intel® Core2 Quad CPU Q6600 @ 2.40GHz x 4 (2400MHz)

Memory Available to Windows: 2,357,724 KB

 

############################ Program Information ###########################

File Name: C:\Program Files\Alcohol Soft\Alcohol 120\_Alcohol.exe

Company Name: Alcohol Soft Development Team

Description: Alcohol 120%

Original: Alcohol.exe

Product: Alcohol 120%

Trademarks: Alcohol Soft Development Team

Copyright: Copyright© 2002-2008 Alcohol Soft Development Team

Version: 1.9.7 ( Build 6221 )

Date: 2008/02/22

Size: 1815496 Bytes

Hash: ee833b4b446b7fa2e05541d4090f3c33

File Name: C:\Program Files\Alcohol Soft\Alcohol 120\alcoholx.dll

Company Name: Alcohol Soft Co., Ltd.

Description: Alcohol virtual device control library

Original: alcoholx.dll

Product: Alcohol

Copyright: Copyright © 2000-2008

Version: 4.12.0 ( Build 0 )

Date: 2008/01/18

Size: 1244640 Bytes

Hash: f1274ca402d9296cd31eacc34a88bbea

File Name: C:\Program Files\Alcohol Soft\Alcohol 120\devsupp.dll

Company Name: Alcohol Soft Development Team

Description: Alcohol Software Device Capability Library

Original: devsupp.dll

Product: Alcohol Software Device Capability Library

Copyright: Copyright© 2002-2006 Alcohol Soft Development Team

Version: 2.5.4 ( Build 222 )

Date: 2008/02/22

Size: 60288 Bytes

Hash: 4b22ef831539d9f5b6923d3d286141e7

 

########################### User Information ###########################

Licensed to: UN-REGISTERED

Registered User ID: UN-REGISTERED

 

########################### Options Setting ###########################

Devices control interface: Default Driver Control Interface

CPU Priority Level: High

Memory Buffer Size (MB): 256

Examine the accuracy of data read from physical device: Yes

Enable Enhanced Weak Sector Scanner during dumping: No

Overburn disc(s): No

Turn off "Auto-Select best write speed" function if possible: No

Fill memory buffer before recording discs: Yes

Book Type DVD+R/DVD+RW disc as DVD-ROM while burning: No

Ignore Media Type: No

RMPS (Recordable Media Physical Signature) Emulation: No

BAD Sectors Emulation: No

Sub-Channel Data Fixed & Emulation: No

Laserlock Emulation: No

Current Language: English

 

############################ Device(s) List ############################

(G:) Optiarc DVD RW AD-7200S (nvgts, Port 2, Bus 1, Target 1, Lun 0)

(I:) BI2628C YYG791Q (a9bauxck, Port 5, Bus 0, Target 0, Lun 0)

 

##################### Installed Device Drivers List #####################

1394BUS.SYS a9bauxck.SYS ACPI.sys afd.sys arp1394.sys

atapi.sys audstub.sys Beep.SYS BOOTVID.dll Cdfs.SYS

cdrom.sys CLASSPNP.SYS CT20XUT.DLL ctac32k.sys ctaud2k.sys

CTEXFIFX.DLL CTHWIUT.DLL ctoss2k.sys ctprxy2k.sys ctsfm2k.sys

disk.sys dmio.sys dmload.sys drmk.sys Dxapi.sys

dxg.sys dxgthk.sys emupia2k.sys fdc.sys Fips.SYS

fltMgr.sys Fs_Rec.SYS ftdisk.sys ha20x2k.sys hal.dll

HIDCLASS.SYS hidir.sys HIDPARSE.SYS hidusb.sys HPZid412.sys

HPZipr12.sys HPZius12.sys HTTP.sys imapi.sys intelppm.sys

ipnat.sys ipsec.sys IrBus.sys isapnp.sys kbdclass.sys

kbdhid.sys KDCOM.DLL ks.sys KSecDD.sys mnmdd.SYS

mouclass.sys mouhid.sys MountMgr.sys mrxdav.sys mrxsmb.sys

Msfs.SYS msgpc.sys mssmbios.sys Mup.sys NDIS.sys

ndistapi.sys ndisuio.sys ndiswan.sys NDProxy.SYS netbios.sys

netbt.sys nic1394.sys Npfs.SYS ntdll.dll Ntfs.sys

ntoskrnl.exe Null.SYS nv4_disp.dll nv4_mini.sys NVENETFD.sys

nvgts.sys nvnetbus.sys NVNRM.SYS ohci1394.sys PartMgr.sys

pci.sys pciide.sys PCIIDEX.SYS portcls.sys psched.sys

ptilink.sys rasacd.sys rasl2tp.sys raspppoe.sys raspptp.sys

raspti.sys rdbss.sys RDPCDD.sys rdpdr.sys redbook.sys

SCSIPORT.SYS serenum.sys serial.sys sppj.sys sr.sys

srv.sys swenum.sys sysaudio.sys tcpip.sys TDI.SYS

termdd.sys update.sys usbccgp.sys USBD.SYS usbehci.sys

usbhub.sys usbohci.sys USBPORT.SYS usbprint.sys usbscan.sys

USBSTOR.SYS vga.sys VIDEOPRT.SYS VolSnap.sys wanarp.sys

watchdog.sys wdmaud.sys win32k.sys WMILIB.SYS

 

################## Detailed Information of Device(s) ##################

 

///////////////////////////////////////////////////////////////////////

(G:) Optiarc DVD RW AD-7200S(2:1) detail information.

///////////////////////////////////////////////////////////////////////

Vendor Identification: Optiarc

Product Identification: DVD RW AD-7200S

Production Revision Level: 1.06

Location: nvgts, Port 2, Bus 1, Target 1, Lun 0

Support recording method: DAO, RAW SAO, RAW SAO+SUB, RAW DAO(96), TAO, DVD DAO

BURN-Free Technology: Supported ( Unknown )

Auto-Select best write speed: Not Supported

*** NOT listed in Alcohol's database. Please report to development team

-* Note: This information below is provided by the unit, it might be inaccurate. *-

-* This software does not use this information! *-

Removable media: Yes

Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)

Response Data Format: 02h

CD-R Read/Write: Yes/Yes

CD-RW Read/Write: Yes/Yes

Read CD-R Fixed Packet: Yes

Test Write: Yes

DVD-ROM Read: Yes

DVD-R Read/Write: Yes/Yes

DVD-RAM Read/Write: Yes/Yes

Audio Play: No

Composite Audio and Video Data Stream: No

Digital output (IEC958) on port 1 Supported: No

Digital output (IEC958) on port 2 Supported: No

Mode 1 Form 2: Yes

Mode 2 Form 2: Yes

Multi-Session: Yes

BUF: Yes

CD-DA Commands supported: Yes

CD-DA Stream is Accurate: Yes

R-W Supported: Yes

R-W De-interleaved and Corrected: No

C2 Pointers Support: Yes

ISRC Supported: Yes

UPC Supported: Yes

Read Bar Code: No

Lock media into the drive: Yes

Currently drive Lock state: Unlocked

Prevent Jumper: No

Eject Command: Yes

Separate volume levels: No

Separate channel mute: No

Changer Supports Disc Present: No

Software slot selection: No

Side change capable: No

P through W in Lead-In: Yes

 

#######################################################################

 

###################### Source Disc/Image Information ######################

Type: Standard ISO Image file

Path: E:\Operating Systems\Windows 2008 Server\

Name: en_windows_server_2008_datacenter_enterprise_standard_x86_dvd_X14-26710.iso

Size: 1794.00 MB

Session: 1

Track: 1

 

 

Session 01:

Track 01: DVD, Length: 918526(1.75 GB), Address: 000000

#############################################################################

 

####################### Dumping/Recording Progress Log #######################

********* Time stamp of this log file: 1/6/2009 11:36:33 PM *********

23:36:33 Processor info: Intel® Core2 Quad CPU Q6600 @ 2.40GHz x 4 (2400MHz)

23:36:33 Memory Available to Windows: 2,357,724 KB

23:36:33 Not enough Memory! Adjust memory buffer size to 256 MB.

23:36:33 Image file loading: E:\Operating Systems\Windows 2008 Server\en_windows_server_2008_datacenter_enterprise_standard_x86_dvd_X14-26710.iso

23:36:33 DVD Source Info: Session: 1, Track: 1, Length: 1.75 GB / 918526

23:36:45 (G:) Optiarc DVD RW AD-7200S(2:1): Recording Method/Speed

23:36:45 Recording - DAO - 20.0X (27700 KB/Sec)

(G:) Optiarc DVD RW AD-7200S(2:1) - Media format: DVD-R

23:39:04 Image file loading completed!

23:39:23 (G:) Optiarc DVD RW AD-7200S(2:1): Recording completed successfully!

23:39:23 Elapsed Time: 00:02:37, Average speed: 8.6X

##############################################################################

[mmalves]

Seems like Windows' I/O is getting stuck, which can only be caused by drivers. Make sure you're using the latest drivers available for your chipset, or if you are, revert to an older version or to the default built-in drivers from Windows. Also please post your Filter Driver Load Order (look in ImgBurn's Tools menu). When you've tried burning with ImgBurn, did you try at 2x like your Wii games or at 20x like you've done with Alcohol?

 

By the way...

I 17:21:12 Destination Device: [6:0:0] Optiarc DVD RW AD-7200S 1.06 (Z:) (ATA)

There's firmware 1.09 available for your burner (AD-7200 SATA). Remove any disc and close the tray before flashing. Reboot after it has finished. I would try solving the stuck I/O error before attempting this.

[GH0]

Seems like Windows' I/O is getting stuck, which can only be caused by drivers. Make sure you're using the latest drivers available for your chipset, or if you are, revert to an older version or to the default built-in drivers from Windows. Also please post your Filter Driver Load Order (look in ImgBurn's Tools menu). When you've tried burning with ImgBurn, did you try at 2x like your Wii games or at 20x like you've done with Alcohol?

 

By the way...

I 17:21:12 Destination Device: [6:0:0] Optiarc DVD RW AD-7200S 1.06 (Z:) (ATA)

There's firmware 1.09 available for your burner (AD-7200 SATA). Remove any disc and close the tray before flashing. Reboot after it has finished. I would try solving the stuck I/O error before attempting this.

 

 

Could you tell me where to find those? I did a google search "Firmware AD-7200" when I first was experiencing this problem and nothing showed up. So then I looked around Optiarcs site and couldn't find anything either. Edited Didn't see your other question. When I did try burning with ImgBurn, I tried burning at 2x, 4x 8x and 16x, all had the same issue. I didn't try 20 x because it isn't supported by the media (16x).

 

Well, I will be able to try to revert after the new Windows Installation is done. Removing the drivers didn't tide well with Windows. Hopefully, I will be able to resolve the problem then.

Edited January 7, 2009 by GH0

[mmalves]

I've edited my post above to include the link to the firmware download

[GH0]

Thanks. I don't see Rep here, but I would give you some if it was available.

[LIGHTNING UK!]

What version of the SPTD driver does your version of Alcohol come with?

 

That in itself can cause problems but an app that actually uses it might be fine (because the SPTD drive is very low level).

 

Some filter drivers can also mess up the I/O chain and make things fail.

 

Please copy + paste the filter driver info - look in the Tools menu within ImgBurn.

[GH0]

It came with 1.55, however I installed Alcohol after not being able to get ImgBurn to work. So, I don't believe that this is the cause of any issue.

 

I can not access the Filter Drivers at the time, but I will in a second.

 

(Without Alcohol Installed)

 

===============================================

Filter Driver Load Order - ImgBurn v2.4.2.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: [None Found]

Device: CD/DVD-ROM Device

Lower Class Filter: [None Found]

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft

Edited January 7, 2009 by GH0

[LIGHTNING UK!]

Confusing logs there... one minute it's Vista x64, the next it's XP SP2!

 

It looks like the drive is on an nvidia controller yeah?

 

You've already tried updating / reverting the drivers?

 

Have you tried burning in safemode?

 

You can update SPTD to 1.56 from the duplexsecure website.

[elsinor]

What I'd like to know is why did elsinor hijack this thread instead of starting his/her own?

 

Kinda rude don't you think? We hadn't even replied to the op!

 

Sorry I didn

Edited January 8, 2009 by elsinor

[GH0]

Confusing logs there... one minute it's Vista x64, the next it's XP SP2!

 

Sorry, I moved from Vista (old motherboard) and switched to XP. I dislike Vista with a passion.

 

It looks like the drive is on an nvidia controller yeah?

Yes, I just removed them and am going to try to attempt to burn again.

 

You've already tried updating / reverting the drivers?

See above

Have you tried burning in safemode?

 

No, I have not.

You can update SPTD to 1.56 from the duplexsecure website.

 

Will look at that.

[GH0]

Seems nvgts.sys was the cause of the problem.

 

However, I couldn't figure out how to remove it successfully, in Windows XP unless I reinstalled.

 

However, even with updated drivers, the problem occured. I am not sure if it is an issue with ImgBurn or the Nvidia Drivers themselves? If you don't install the nvgts.sys driver then the burn will go fine. Right now, I am at 81% done of Test Mode, using the same .iso

[LIGHTNING UK!]

It's the drivers that are getting stuck here (hence why the entire machine is unresponsive), not ImgBurn.

 

Hopefully that tells you where the issue is!

[Geryon]

I 03:43:33 Destination Device: [2:0:0] Optiarc BD ROM BC-5500S 1.83 (F:) (ATA)

 

But Optiarc BC-5500S is a SATA drive, how comes it's displayed as ATA in ImgBurn?

[LIGHTNING UK!]

Because that's how the drivers report it. It doesn't really mean anything.