help please

[sheri]

i need help real bad i just got this new burner and i keep getting format medium unsupported medium write speed i dont know what is going on i have been working on this for days and if i burner is no good i have to take it back please help i even put the speed down instead of max

[Cynthia]

Hi and welcome to the forum, sheri!

 

Can you post a log of that attempt? It will also show us what model of burner you have.

[sheri]

Hi and welcome to the forum, sheri!

 

Can you post a log of that attempt? It will also show us what model of burner you have.

I 17:05:21 ImgBurn Version 2.4.2.0 started!

I 17:05:21 Microsoft Windows Vista Home Premium Edition (6.0, Build 6000)

I 17:05:21 Total Physical Memory: 1,037,824 KB - Available: 414,592 KB

I 17:05:22 Initialising SPTI...

I 17:05:22 Searching for SCSI / ATAPI devices...

I 17:05:22 Found 1 DVD

[Cynthia]

New burner? It was released in 2004 and I can't seem to find any later firmware version than you already have installed.

 

Your only chance seems to find media that this burner supports or replace it will a new one.

[sheri]

wow so that means this was used burner thats great i just got rip off well anyways so how will i find a different media

[sheri]

so that is whats going on with the write speed thats what it means

[blutach]

I 17:10:09 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)

See if changing to decent media will do the trick - eg Verbatim or Taiyo Yuden.

 

What you are using now is pure crap.

 

Regards

[sheri]

I 17:10:09 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)

See if changing to decent media will do the trick - eg Verbatim or Taiyo Yuden.

 

What you are using now is pure crap.

 

Regards

i'am sorry i just seen what you put i'am sorry i have no clue about all this what should i change

[Cynthia]

Your issue right now is this:

 

I 17:10:09 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)

It should say something like this:

 

I 18:28:35 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x, 12x)

In your log the part about the speeds is missing, meaning that your burner with current firmware version installed do not like/support that disc id. Instead it tries to use a generic write approach that doesn't work as you are getting burning errors.

[sheri]

lol now i understand i need to get better dvd's right i just paid 156.00 for that dvd burner and was told it was new and now here to find out it is pure crap what should i do

[Cynthia]

Hope it was not 156.00 €...

 

Try with some Verbatims at 4x or 8x write speed.

[sheri]

Your issue right now is this:

 

I 17:10:09 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)

It should say something like this:

 

I 18:28:35 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x, 12x)

In your log the part about the speeds is missing, meaning that your burner with current firmware version installed do not like/support that disc id. Instead it tries to use a generic write approach that doesn't work as you are getting burning errors.

so i need better dvd's

[sheri]

Hope it was not 156.00

[Cynthia]

You should be able to find them in any decent computer shop.

[blutach]

Crikey sheri. Where are you that you would pay $156 anything for a DVD drive?????!!!!!

 

Regards

[sheri]

Crikey sheri. Where are you that you would pay $156 anything for a DVD drive?????!!!!!

 

Regards

yea i did in ohio the best i could find was online for 120 plus s&h so i got it now lol i know

[spinningwheel]

Sheri;

 

Best Buy, Staples are both good for their pricing if you need to go to a brick and mortar storefront however I prefer to beat their prices by going here:

 

www.Meritline.com

 

www.newegg.com

 

www.tigerdirect.com

 

Same for media, I get all of mine through Meritline and haven't had a problem with quality.