Having a problem

[Nariel]

Ok, so I am being told: device not ready (medium not present). I assumed it was the drive, so I found the firmware for it, but the program still isn't recognizing the disk. Here is the log:

; //****************************************\\

; ImgBurn Version 2.4.2.0 - Log

; Tuesday, 10 February 2009, 22:18:53

; \\****************************************//

;

;

I 22:18:04 ImgBurn Version 2.4.2.0 started!

I 22:18:04 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 22:18:04 Total Physical Memory: 523,760 KB - Available: 295,976 KB

I 22:18:04 Initialising SPTI...

I 22:18:04 Searching for SCSI / ATAPI devices...

E 22:18:05 Failed to check for ImgBurn update!

I 22:18:05 Found 1 DVD-ROM!

I 22:18:52 Close Request Acknowledged

I 22:18:52 Closing Down...

I 22:18:53 Shutting down SPTI...

I 22:18:53 ImgBurn closed!

 

 

If someone could help me that would be great, or point me towards FAQs or something. Thanks!

[Cynthia]

According to the log, ImgBurn can only find a DVD reader. Can you see your installed DVD writer in Windows Device Manager?

 

Control panel -> System -> Windows Device Manager

 

 

[Nariel]

According to the log, ImgBurn can only find a DVD reader. Can you see your installed DVD writer in Windows Device Manager?

 

Control panel -> System -> Windows Device Manager

 

 

 

Thanks! I confess that I'm unsure, but I can't seem to find it. Do I need a driver or firmware or just a new drive?

[Nariel]

According to the log, ImgBurn can only find a DVD reader. Can you see your installed DVD writer in Windows Device Manager?

 

Control panel -> System -> Windows Device Manager

 

 

 

Thanks! I confess that I'm unsure, but I can't seem to find it. Do I need a driver or firmware or just a new drive?

 

I just remembered that I have a dvd writer/reader on my old computer, so I'm just going to transfer it. Thanks, though!