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Posted

Hi all,

sometimes, after burning a DVD, process of verifying don't go on. It "hangs" on a certain percentage and time keeps going.

Status bar say "Verifying Sectors..."

If I try to close Imgburn, nothing happens. I can neither kill the process, even if I try to shutdown windows. I think the device takes controls and Imgburn is waiting for something. The only way to solve the problem is to switch my pc off.

When OS restarts, I usually can verify the burn correctly.

Any idea?

 

Thanks

 

Here is the log:

 

I 17:13:36 ImgBurn Version 2.4.2.0 started!

I 17:13:36 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 17:13:36 Total Physical Memory: 3.144.940 KB - Available: 2.461.648 KB

W 17:13:36 Drive I:\ (FAT32) does not support single files > 4 GB in size.

I 17:13:37 Initialising SPTI...

I 17:13:37 Searching for SCSI / ATAPI devices...

I 17:13:37 Found 1 DVD

Posted

Make sure you have the latest drivers available for your motherboard's chipset (use SIW/Sandra/etc to find out which one you have if you don't know). Also please post your Filter Driver Load Order (look in ImgBurn's Tools menu).

Posted

Here is the log:

 

===============================================

Filter Driver Load Order - ImgBurn v2.4.2.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: [None Found]

Device: CD/DVD-ROM Device

Lower Class Filter: Pfc

Lower Class Filter: PxHelp20

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Driver del filtro audio Redbook

Product Name: Sistema operativo Microsoft

Posted

To update my chipset I am getting some problems because SIW says:

 

Motherboard:

Manufacturer ASUSTeK Computer INC.

Model M2N-VM

Version Rev x.xx

Serial Number MS1C84S18E03038

 

North Bridge NVIDIA nForce 560 Revision A2

South Bridge NVIDIA nForce 630a Revision A2

 

and I can't find chipset driver version.

Anyway I downloaded and installed driver for Asus M2N-VM but SIW says the same as before.

 

Thank you.

Posted

Ok, I will try drivers from nVidia site instead of drivers from ASUS site.

Tomorrow I will not able to make this test, so I will post results next Friday.

Thank you again

Bye

Posted

Ok, here I am.

I installed nVidia drivers you told me.

Again, no evidence on SIW. Maybe I look in the wrong place: Hardware->Motherboard

 

I installed Sandra and I can't find any driver version under Hardware->Mainboard->Chipset

 

Chipset

Modello : AMD Athlon 64 / Opteron HyperTransport Technology Configuration

Revisione : A1

Bus : HyperTransport

Versione : 1.02

Velocit

Posted

It keeps on hanging :(

It went all OK with first 2 DVDs but it hangs on third.

Do you think I should try to use Nero to understand if this is a "machine" problem?

Posted

Use the Filter Driver Load Order tool and remove these filters:

Lower Class Filter: Pfc

Lower Class Filter: PxHelp20

Then try burning again. You might also want to try using the ASPI interface for now (you can change it in Tools menu -> Settings -> I/O tab).

Posted

Sorry for the delay. I was busy in the last days.

 

One news: now I have a DVD that hangs every time I try to verify it. Not alway at the same percentage, but eveytime.

This can sound as it's a media problem.

I can play it jumping from a point to another with no problem. I will soon try to play it all.

 

About your last advices:

 

- If I try to remove filters, Imgburn says it can be possibile that some sw stops working. Which sw is it speaking about?

 

- If I try to use ASPI interface, Imgburn says I must install a ASPI driver and I can find one on Imgburn site. Is it OK?

 

Thanks

Posted

It's talking about any software that communicates with that specific filter driver.

 

i.e. the pfc one is used by the likes of Padus DiscJuggler.

 

It's no issue to just reinstall anything that stops working so I wouldn't worry about it too much if I were you.

Posted
You can try Ner0's ASPI (link on ImgBurn's download page), but try removing the filters first and testing again.

 

I made some tests.

I removed the two filters you said, but the problem is still there.

I took image file and DVD and I tried to verify on another PC (different HW, different OS, different burner). It was ok, no hang. So I think it is not media problem.

Because this second PC is very old, Imgburn did not verify faster than 2x.

So today I tried to verify on first PC at 2x/2x speed. It was OK.

So I tried in order:

2x/2x -> OK

3x/3x -> OK (even if Imgburn verified at 2x/2x)

4x/4x -> OK

6x/6x -> KO

5x/5x -> KO

4x/4x -> KO

3x/3x -> OK (even if Imgburn verified at 2x/2x)

 

Do you think speed can be the right way to solution?

 

Another thing: when Imgburn is waiting for the device, if I try to "safely remove" USB external hard disk, nothing happens, that is "removal" procedure is also waiting for something.

 

I have not yet tried to use ASPI driver. Even if it says it's for win98, do you think I should try?

Posted

We knew it wasn't a media problem, and that's why none of our posts said "use better media" ;)

 

I think your problem is related to buggy drivers from nvidia, and quite a lot of users are having different problems with them. With those filters removed and using Ner0's ASPI, do you still get a freeze while verifying?

 

As for the other computer's slow reading, follow this guide completely (removing controllers/etc) and it should get faster than 2x speeds :)

Posted

I think you have solved my problem :w00t:

Imgburn seems have no problem verifying DVD at MAX speed :D

 

Should I keep looking for an updated nvidia driver or I can use this one with no drawback?

 

I want to thank you very much!!!!!!

Posted

You don't need to worry about drivers for now, but it is a good practice to monthly check nvidia's site for newer drivers :)

Also, the next ImgBurn version will have a workaround for this bug and you'll be able to use SPTI again :thumbup:

Posted

Hi mmalves, here I am again :blink:

After burning and verifying 7 DVDs with no problem.... I got the same problem on 8th.

Before your advice, almost every DVD needed 2 verifies, with an hard reset in beetwen.

Now it's much better.

Do you think it is better to look for another problem or keep the system as it is?

 

Thank you again

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