Device Not Ready (Tracking Servo Failure)

[thedp87]

when i try to burn an iso to a dvd, i get this error message at the bottom of the window: Device Not Ready (Tracking Servo Failure). i searched but it did not turn up any results.

 

heres the log

 

I 00:56:17 ImgBurn Version 2.4.2.0 started!

I 00:56:17 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 00:56:17 Total Physical Memory: 1,048,096 KB - Available: 576,332 KB

I 00:56:17 Initialising SPTI...

I 00:56:17 Searching for SCSI / ATAPI devices...

I 00:56:19 Found 1 CD-RW, 1 DVD-ROM and 1 DVD

[LIGHTNING UK!]

Is the firmware on that drive up-to-date?

 

It would appear it doesn't support the discs you're trying to use.

[thedp87]

The firmware on the disk driveis up to date. The disks that i am using are dynex dvd-r 16X/120 min 4.7g. i guess that could be it cause those disks are best buy brand.

[Shamus_McFartfinger]

The disk name or brand means nothing. Toss a blank into your burner and select WRITE MODE from the menu. Copy and paste the text from the window on the right to this forum. It'll look something like this:

 

TSSTcorp CD/DVDW TS-H552U US08 (ATA)

Current Profile: DVD-R

 

Disc Information:

Status: Empty

Erasable: No

Free Sectors: 2,298,496

Free Space: 4,707,319,808 bytes

Free Time: 510:48:46 (MM:SS:FF)

Supported Write Speeds: 2x, 4x, 6x, 8x

 

Pre-recorded Information:

Manufacturer ID: TYG02

 

Physical Format Information (Last Recorded):

Book Type: DVD-R

Part Version: 5

Disc Size: 120mm

Maximum Read Rate: Not Specified

Number of Layers: 1

Track Path: Parallel Track Path (PTP)

Linear Density: 0.267 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 0

Last Physical Sector in Layer 0: 0

 

 

 

The Manufacturer ID is what we're interested in.