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PS2 Game I/O Error

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I am trying to create an image of a PS2 game however when I reach 99% it says "no seek complete" or "track following error". I am brand new to this so any help is much appreciated.

 

log no seek complete

I 12:27:37 ImgBurn Version 2.5.8.0 started!
I 12:27:37 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 12:27:37 Total Physical Memory: 3,631,368 KiB  -  Available: 1,144,436 KiB
I 12:27:37 Initialising SPTI...
I 12:27:37 Searching for SCSI / ATAPI devices...
I 12:27:38 -> Drive 1 - Info: hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:27:38 Found 1 DVD±RW/RAM!
I 12:28:44 Operation Started!
I 12:28:44 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:28:44 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:28:44 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:28:44 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:28:44 Source Media Size: 4,698,767,360 bytes
I 12:28:44 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:28:45 Source Media Application Identifier: PLAYSTATION
I 12:28:45 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:28:45 Source Media File System(s): ISO9660, UDF (1.02)
I 12:28:45 Read Speed (Data/Audio): MAX / 8x
I 12:28:45 Destination File: F:\Image.iso
I 12:28:45 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:28:45 Destination File System: NTFS
I 12:28:45 File Splitting: Auto
I 12:28:46 Read Speed - Effective: 3.3x - 8x
I 12:28:53 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:28:53 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
W 12:38:47 Failed to Read Sectors 2275712 - 2275743 - Reason: No Seek Complete
W 12:38:55 Failed to Read Sector 2275712 - Reason: No Seek Complete
W 12:38:55 Sector 2275712 maps to File: \movie\title_lp.sfd
W 12:38:55 Retrying (1 of 20)...
W 12:39:02 Retry Failed - Reason: No Seek Complete
W 12:39:02 Retrying (2 of 20)...
W 12:39:09 Retry Failed - Reason: No Seek Complete
W 12:39:09 Retrying (3 of 20)...
W 12:39:16 Retry Failed - Reason: No Seek Complete
W 12:39:16 Retrying (4 of 20)...
W 12:39:23 Retry Failed - Reason: No Seek Complete
W 12:39:23 Retrying (5 of 20)...
W 12:39:30 Retry Failed - Reason: No Seek Complete
W 12:39:31 Retrying (6 of 20)...
W 12:39:37 Retry Failed - Reason: No Seek Complete
W 12:39:38 Retrying (7 of 20)...
W 12:39:45 Retry Failed - Reason: No Seek Complete
W 12:39:45 Retrying (8 of 20)...
W 12:39:52 Retry Failed - Reason: No Seek Complete
W 12:39:52 Retrying (9 of 20)...
W 12:39:59 Retry Failed - Reason: No Seek Complete
W 12:39:59 Retrying (10 of 20)...
W 12:40:06 Retry Failed - Reason: No Seek Complete
W 12:40:06 Retrying (11 of 20)...
W 12:40:13 Retry Failed - Reason: No Seek Complete
W 12:40:14 Retrying (12 of 20)...
W 12:40:20 Retry Failed - Reason: No Seek Complete
W 12:40:21 Retrying (13 of 20)...
W 12:40:27 Retry Failed - Reason: No Seek Complete
W 12:40:28 Retrying (14 of 20)...
W 12:40:35 Retry Failed - Reason: No Seek Complete
W 12:40:35 Retrying (15 of 20)...
W 12:40:42 Retry Failed - Reason: No Seek Complete
W 12:40:42 Retrying (16 of 20)...
W 12:40:49 Retry Failed - Reason: No Seek Complete
W 12:40:49 Retrying (17 of 20)...
W 12:40:56 Retry Failed - Reason: No Seek Complete
W 12:40:56 Retrying (18 of 20)...
W 12:41:03 Retry Failed - Reason: No Seek Complete
W 12:41:03 Retrying (19 of 20)...
W 12:41:10 Retry Failed - Reason: No Seek Complete
W 12:41:11 Retrying (20 of 20)...
W 12:41:17 Retry Failed - Reason: No Seek Complete
W 12:41:30 Retrying (21)...
W 12:41:37 Retry Failed - Reason: No Seek Complete
W 12:43:29 Failed to Read Sector 2275712 - Reason: No Seek Complete
W 12:43:29 Sector 2275712 maps to File: \movie\title_lp.sfd
W 12:43:38 Failed to Read Sector 2275713 - Reason: No Seek Complete
W 12:43:38 Sector 2275713 maps to File: \movie\title_lp.sfd
W 12:43:38 Retrying (1 of 20)...
W 12:43:41 Retry Failed - Reason: Track Following Error
W 12:43:41 Retrying (2 of 20)...
W 12:43:44 Retry Failed - Reason: Unrecovered Read Error
W 12:43:44 Retrying (3 of 20)...
W 12:43:47 Retry Failed - Reason: Track Following Error
W 12:43:48 Retrying (4 of 20)...
W 12:43:51 Retry Failed - Reason: Unrecovered Read Error
W 12:43:51 Retrying (5 of 20)...
W 12:43:54 Retry Failed - Reason: Unrecovered Read Error
W 12:43:54 Retrying (6 of 20)...
W 12:43:57 Retry Failed - Reason: Unrecovered Read Error
W 12:43:57 Retrying (7 of 20)...
W 12:44:00 Retry Failed - Reason: Unrecovered Read Error
W 12:44:01 Retrying (8 of 20)...
I 12:44:02 Abort Request Acknowledged
W 12:44:03 Retry Failed - Reason: Unrecovered Read Error
E 12:44:04 Failed to Read Sector 2275713 - Reason: No Seek Complete
E 12:44:04 Sector 2275713 maps to File: \movie\title_lp.sfd
E 12:44:08 Failed to Read Sectors!
I 12:44:09 Exporting Graph Data...
I 12:44:09 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-28_PM_N-A.ibg
I 12:44:09 Export Successfully Completed!
E 12:44:09 Operation Aborted! - Duration: 00:15:23
E 12:44:09 Average Read Rate: 4,931 KiB/s (3.6x) - Maximum Read Rate: 11,072 KiB/s (8.2x)

 

 

log for track following error


I 12:46:36 Operation Started!
I 12:46:36 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:46:36 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:46:36 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:46:36 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:46:36 Source Media Size: 4,698,767,360 bytes
I 12:46:36 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:46:36 Source Media Application Identifier: PLAYSTATION
I 12:46:36 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:46:36 Source Media File System(s): ISO9660, UDF (1.02)
I 12:46:36 Read Speed (Data/Audio): MAX / 8x
I 12:46:36 Destination File: F:\Image.iso
I 12:46:36 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:46:36 Destination File System: NTFS
I 12:46:36 File Splitting: Auto
I 12:46:37 Read Speed - Effective: 3.3x - 8x
I 12:46:40 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:46:40 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
I 12:47:26 Abort Request Acknowledged
E 12:47:26 Failed to Read Sectors!
I 12:47:27 Exporting Graph Data...
I 12:47:27 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-46_PM_N-A.ibg
I 12:47:27 Export Successfully Completed!
E 12:47:28 Operation Aborted! - Duration: 00:00:50
E 12:47:28 Average Read Rate: 1,324 KiB/s (1.0x) - Maximum Read Rate: 1,491 KiB/s (1.1x)
I 12:48:08 Operation Started!
I 12:48:08 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:48:08 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:48:08 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:48:08 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:48:08 Source Media Size: 4,698,767,360 bytes
I 12:48:08 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:48:08 Source Media Application Identifier: PLAYSTATION
I 12:48:08 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:48:08 Source Media File System(s): ISO9660, UDF (1.02)
I 12:48:08 Read Speed (Data/Audio): MAX / 8x
I 12:48:08 Destination File: F:\Image.iso
I 12:48:08 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:48:08 Destination File System: NTFS
I 12:48:08 File Splitting: Auto
I 12:48:09 Read Speed - Effective: 3.3x - 8x
I 12:48:11 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:48:11 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
W 12:58:06 Failed to Read Sectors 2275232 - 2275263 - Reason: No Seek Complete
W 12:58:10 Failed to Read Sector 2275232 - Reason: Track Following Error
W 12:58:10 Sector 2275232 maps to File: \movie\title_lp.sfd
W 12:58:10 Retrying (1 of 20)...
W 12:58:13 Retry Failed - Reason: Track Following Error
W 12:58:13 Retrying (2 of 20)...
W 12:58:16 Retry Failed - Reason: Track Following Error
W 12:58:16 Retrying (3 of 20)...
W 12:58:19 Retry Failed - Reason: Track Following Error
W 12:58:20 Retrying (4 of 20)...
W 12:58:23 Retry Failed - Reason: Track Following Error
W 12:58:23 Retrying (5 of 20)...
W 12:58:26 Retry Failed - Reason: Track Following Error
W 12:58:26 Retrying (6 of 20)...
W 12:58:29 Retry Failed - Reason: Track Following Error
W 12:58:29 Retrying (7 of 20)...
W 12:58:32 Retry Failed - Reason: Track Following Error
W 12:58:32 Retrying (8 of 20)...
W 12:58:35 Retry Failed - Reason: Track Following Error
W 12:58:36 Retrying (9 of 20)...
W 12:58:39 Retry Failed - Reason: Track Following Error
W 12:58:39 Retrying (10 of 20)...
W 12:58:42 Retry Failed - Reason: Track Following Error
W 12:58:42 Retrying (11 of 20)...
W 12:58:45 Retry Failed - Reason: Track Following Error
W 12:58:45 Retrying (12 of 20)...
W 12:58:48 Retry Failed - Reason: Track Following Error
W 12:58:48 Retrying (13 of 20)...
W 12:58:51 Retry Failed - Reason: Track Following Error
W 12:58:52 Retrying (14 of 20)...
W 12:58:54 Retry Failed - Reason: Track Following Error
W 12:58:55 Retrying (15 of 20)...
W 12:58:58 Retry Failed - Reason: Track Following Error
W 12:58:58 Retrying (16 of 20)...
W 12:59:01 Retry Failed - Reason: Track Following Error
W 12:59:01 Retrying (17 of 20)...
W 12:59:04 Retry Failed - Reason: Track Following Error
W 12:59:04 Retrying (18 of 20)...
W 12:59:07 Retry Failed - Reason: Track Following Error
W 12:59:07 Retrying (19 of 20)...
W 12:59:10 Retry Failed - Reason: Track Following Error
W 12:59:10 Retrying (20 of 20)...
W 12:59:13 Retry Failed - Reason: Track Following Error
W 13:00:17 Retrying (21)...
W 13:00:20 Retry Failed - Reason: Track Following Error
W 13:00:22 Retrying (22)...
W 13:00:25 Retry Failed - Reason: Track Following Error
W 13:00:27 Retrying (23)...
W 13:00:30 Retry Failed - Reason: Track Following Error
W 13:00:32 Failed to Read Sector 2275232 - Reason: Track Following Error
W 13:00:32 Sector 2275232 maps to File: \movie\title_lp.sfd
W 13:00:35 Failed to Read Sector 2275233 - Reason: Track Following Error
W 13:00:35 Sector 2275233 maps to File: \movie\title_lp.sfd
W 13:00:35 Retrying (1 of 20)...
W 13:00:38 Retry Failed - Reason: Track Following Error
W 13:00:39 Retrying (2 of 20)...
W 13:00:42 Retry Failed - Reason: Track Following Error
W 13:00:42 Retrying (3 of 20)...
W 13:00:45 Retry Failed - Reason: Track Following Error
W 13:00:45 Retrying (4 of 20)...
W 13:00:48 Retry Failed - Reason: Track Following Error
W 13:00:48 Retrying (5 of 20)...
I 13:00:49 Abort Request Acknowledged
W 13:00:51 Retry Failed - Reason: Track Following Error
E 13:00:51 Failed to Read Sector 2275233 - Reason: Track Following Error
E 13:00:51 Sector 2275233 maps to File: \movie\title_lp.sfd
E 13:00:54 Failed to Read Sectors!
I 13:00:55 Exporting Graph Data...
I 13:00:55 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-48_PM_N-A.ibg
I 13:00:55 Export Successfully Completed!
E 13:00:55 Operation Aborted! - Duration: 00:12:46
E 13:00:55 Average Read Rate: 5,940 KiB/s (4.4x) - Maximum Read Rate: 11,526 KiB/s (8.5x)
 

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Possibilities:

1.) The disc itself has a bad sector at that part near the end of the disc that's trying to be read.  Have you tried reading other PS2 discs and see if you get the same behavior?

2.) Some drives just have certain problems with some discs.  For instance, back in 2001, I got a CD release of the Hitchhiker's Guide To The Galaxy complete (At the time.) radio series.  The CD's played fine in my CD player; I listened to them in their entirety before trying to make copies.  However, one of the discs in my PC drive simply failed to read properly.  And it, too, failed near the end of the read process.  However, when I got a different PC CD drive, I tried reading that same disc again later.  That time, it successfully read and copied the disc.  The copy played.  So, if this is the case for you, I'd try seeing if another DVD drive would read your PS2 game disc.

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