supakute

Wonderful!!! Thx for the quick response.. have a good one.

Question: I was reviewing the log file and what part of it told you that the dvd burner needed firmware update.. Other than looking at the current version in the log file and comparing it to the most current download available for his DVD burner?? thank you.. This question is just curiosity and would like to understand the troubleshooting process. "Yes, curiosity killed the cat, but satisfaction brought her back!" Thank you again for your time.