I have the exact burner and I have the same problem even though I updated my firmware. I am using benq dvd-r's 4x. I've used these before and had no problems on dvd decrypter. It'll burn ok on nero but I don't really like using that.
Anyone, please help.
I 08:55:04 ImgBurn Version 1.1.0.0 started!
I 08:55:04 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 08:55:04 Initialising SPTI...
I 08:55:04 Searching for SCSI / ATAPI devices...
I 08:55:04 Found 1 DVD-ROM/CD-RW and 1 DVD?RW!
I 08:57:14 Searching for SCSI / ATAPI devices...
I 08:57:14 Found 1 DVD-ROM/CD-RW and 1 DVD?RW!
I 08:59:57 Operation Started!
I 08:59:57 Source File: C:\Game Backups\CHARLIE_AND_CHOCOLATE_FACTORY.ISO
I 08:59:57 Source File Sectors: 2,285,849 (MODE1/2048)
I 08:59:57 Source File Size: 4,681,418,752 bytes
I 08:59:57 Source File Implementation Identifier: DVD Shrink
I 08:59:57 Destination Device: [1:0:0] LITE-ON DVDRW SOHW-1633S BS0Y (D:) (ATA)
I 08:59:57 Destination Media Type: DVD-R (Disc ID: SONY04D1) (Speeds: 4x)
I 08:59:57 Destination Media Sectors: 2,297,888
I 08:59:57 Write Mode: DVD
I 08:59:57 Write Type: DAO
I 08:59:57 Write Speed: MAX
I 08:59:57 Link Size: Auto
I 08:59:57 Test Mode: No
I 08:59:57 BURN-Proof: Enabled
I 08:59:57 Filling Buffer...
I 08:59:58 Writing LeadIn...
I 09:00:55 Writing Image...
W 09:04:14 Failed to Write Sectors 13856 - 13887 - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (1 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (2 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (3 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (4 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (5 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (6 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (7 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (8 of 20)...
W 09:04:14 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:14 Retrying (9 of 20)...
W 09:04:15 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:15 Retrying (10 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (11 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (12 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (13 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (14 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (15 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (16 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (17 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (18 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (19 of 20)...
W 09:04:16 Retry Failed - Cannot Write Medium - Incompatible Format
W 09:04:16 Retrying (20 of 20)...
W 09:04:16 Retry Failed! - Cannot Write Medium - Incompatible Format
E 09:04:24 Failed to Write Sectors 13856 - 13887 - Cannot Write Medium - Incompatible Format
I 09:04:24 Synchronising Cache...
E 09:04:25 Failed to Write Image!
E 09:04:28 Operation Failed! - Duration: 00:04:27
I 09:04:28 Average Write Rate: 132 KB/s (0.1x) - Maximum Write Rate: 5,577 KB/s (4.0x)