kckas

I received the same error after the changes. Should I assume I need a new cd/dvd drive. I think I'd like an external one. Dell recommended two: http://accessories.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=313-9862 http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A1970927&baynote_bnrank=0&baynote_irrank=0&~ck=baynoteSearch What do you think? Or can you recommend one? Thank you! Here's the log... I 16:49:04 Operation Started! I 16:49:04 Source File: -==/\/[bUILD IMAGE]\/\==- I 16:49:04 Source File Sectors: 333,776 (MODE1/2048) I 16:49:04 Source File Size: 683,573,248 bytes I 16:49:04 Source File Volume Identifier: 2009 Pictures I 16:49:04 Source File Volume Set Identifier: 3E24861C000517CE I 16:49:04 Source File Application Identifier: IMGBURN V2.5.4.0 - THE ULTIMATE IMAGE BURNER! I 16:49:04 Source File Implementation Identifier: ImgBurn I 16:49:04 Source File File System(s): ISO9660, UDF (1.02) I 16:49:04 Destination Device: [2:1:0] HL-DT-ST DVD+-RW GSA-H73N C109 (E:) (Fibre) I 16:49:04 Destination Media Type: CD-R (Disc ID: 97m17s06f, Moser Baer India) (Speeds: 16x, 24x, 40x, 48x) I 16:49:04 Destination Media Sectors: 359,847 I 16:49:04 Write Mode: CD I 16:49:04 Write Type: SAO I 16:49:04 Write Speed: 24x I 16:49:04 Lock Volume: Yes I 16:49:04 Test Mode: No I 16:49:04 OPC: No I 16:49:04 BURN-Proof: Enabled I 16:49:04 Write Speed Successfully Set! - Effective: 4,234 KB/s (24x) I 16:49:04 Filling Buffer... (40 MB) I 16:49:05 Writing LeadIn... W 16:49:41 Failed to Write Sectors -150 - -119 - Reason: Track Following Error W 16:49:41 Retrying (1 of 20)... W 16:50:41 Retry Failed - Reason: Track Following Error W 16:50:41 Retrying (2 of 20)... W 16:51:41 Retry Failed - Reason: Track Following Error W 16:51:41 Retrying (3 of 20)... W 16:52:11 Retry Failed - Reason: Track Following Error W 16:52:12 Retrying (4 of 20)... W 16:53:10 Retry Failed - Reason: Track Following Error W 16:53:10 Retrying (5 of 20)... W 16:54:22 Retry Failed - Reason: Track Following Error W 16:54:22 Retrying (6 of 20)... W 16:54:43 Retry Failed - Reason: Track Following Error W 16:54:43 Retrying (7 of 20)... W 16:55:25 Retry Failed - Reason: Track Following Error W 16:55:25 Retrying (8 of 20)... W 16:56:00 Retry Failed - Reason: Track Following Error W 16:56:00 Retrying (9 of 20)... W 16:57:13 Retry Failed - Reason: Track Following Error W 16:57:13 Retrying (10 of 20)... W 16:58:12 Retry Failed - Reason: Track Following Error W 16:58:12 Retrying (11 of 20)... W 16:58:49 Retry Failed - Reason: Track Following Error W 16:58:49 Retrying (12 of 20)... W 16:59:33 Retry Failed - Reason: Track Following Error W 16:59:33 Retrying (13 of 20)... W 17:00:43 Retry Failed - Reason: Track Following Error W 17:00:43 Retrying (14 of 20)... W 17:01:19 Retry Failed - Reason: Track Following Error W 17:01:19 Retrying (15 of 20)... W 17:02:14 Retry Failed - Reason: Track Following Error W 17:02:14 Retrying (16 of 20)... W 17:03:16 Retry Failed - Reason: Track Following Error W 17:03:16 Retrying (17 of 20)... W 17:04:08 Retry Failed - Reason: Track Following Error W 17:04:08 Retrying (18 of 20)... W 17:05:20 Retry Failed - Reason: Track Following Error W 17:05:20 Retrying (19 of 20)... W 17:05:54 Retry Failed - Reason: Track Following Error W 17:05:54 Retrying (20 of 20)... W 17:07:39 Retry Failed - Reason: Track Following Error

Yea, I just saw that and changed my previous post. Thanks! I'll let you know how it goes.

Yes, I have a Dell. I'll try out your suggestions now. I appreciate your help!

; //****************************************\\ ; ImgBurn Version 2.5.4.0 - Log ; Sunday, 02 January 2011, 21:35:28 ; \\****************************************// ; ; I 18:27:36 ImgBurn Version 2.5.4.0 started! I 18:27:36 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2) I 18:27:36 Total Physical Memory: 2,094,856 KB - Available: 848,700 KB I 18:27:36 Initialising SPTI... I 18:27:36 Searching for SCSI / ATAPI devices... I 18:27:36 -> Drive 1 - Info: HL-DT-ST DVD+-RW GSA-H73N B103 (E:) (Fibre) I 18:27:36 Found 1 DVD±RW! I 18:28:57 Operation Started! I 18:28:57 Building Image Tree... I 18:29:12 Checking Directory Depth... I 18:29:12 Calculating Totals... I 18:29:12 Preparing Image... I 18:29:12 Checking Path Length... I 18:29:12 Contents: 447 Files, 14 Folders I 18:29:12 Content Type: Data I 18:29:12 Data Type: MODE1/2048 I 18:29:12 File System(s): ISO9660, UDF (1.02) I 18:29:12 Volume Label: [Not Configured] I 18:29:12 Size: 681,538,069 bytes I 18:29:12 Sectors: 333,005 I 18:29:12 Image Size: 683,573,248 bytes I 18:29:12 Image Sectors: 333,776 I 18:29:18 Operation Successfully Completed! - Duration: 00:00:21 I 18:29:18 Operation Started! I 18:29:18 Source File: -==/\/[bUILD IMAGE]\/\==- I 18:29:18 Source File Sectors: 333,776 (MODE1/2048) I 18:29:18 Source File Size: 683,573,248 bytes I 18:29:18 Source File Volume Set Identifier: 3E22939C000517CE I 18:29:18 Source File Application Identifier: IMGBURN V2.5.4.0 - THE ULTIMATE IMAGE BURNER! I 18:29:18 Source File Implementation Identifier: ImgBurn I 18:29:18 Source File File System(s): ISO9660, UDF (1.02) I 18:29:18 Destination Device: [2:1:0] HL-DT-ST DVD+-RW GSA-H73N B103 (E:) (Fibre) I 18:29:18 Destination Media Type: CD-R (Disc ID: 97m17s06f, Moser Baer India) (Speeds: 16x, 24x, 40x, 48x) I 18:29:18 Destination Media Sectors: 359,847 I 18:29:18 Write Mode: CD I 18:29:18 Write Type: SAO I 18:29:18 Write Speed: MAX I 18:29:18 Lock Volume: Yes I 18:29:18 Test Mode: No I 18:29:18 OPC: No I 18:29:18 BURN-Proof: Enabled I 18:29:18 Write Speed Successfully Set! - Effective: 8,468 KB/s (48x) I 18:29:19 Filling Buffer... (40 MB) I 18:29:20 Writing LeadIn... W 18:29:58 Failed to Write Sectors -150 - -119 - Reason: Track Following Error W 18:29:58 Retrying (1 of 20)... W 18:30:13 Retry Failed - Reason: Track Following Error W 18:30:13 Retrying (2 of 20)... W 18:30:28 Retry Failed - Reason: Track Following Error W 18:30:28 Retrying (3 of 20)... W 18:30:43 Retry Failed - Reason: Track Following Error W 18:30:43 Retrying (4 of 20)... W 18:30:58 Retry Failed - Reason: Track Following Error W 18:30:58 Retrying (5 of 20)... W 18:31:13 Retry Failed - Reason: Track Following Error W 18:31:13 Retrying (6 of 20)... W 18:31:28 Retry Failed - Reason: Track Following Error W 18:31:28 Retrying (7 of 20)... W 18:31:43 Retry Failed - Reason: Track Following Error W 18:31:43 Retrying (8 of 20)... W 18:31:58 Retry Failed - Reason: Track Following Error W 18:31:58 Retrying (9 of 20)... W 18:32:13 Retry Failed - Reason: Track Following Error W 18:32:13 Retrying (10 of 20)... W 18:32:29 Retry Failed - Reason: Track Following Error W 18:32:29 Retrying (11 of 20)... W 18:32:44 Retry Failed - Reason: Track Following Error W 18:32:44 Retrying (12 of 20)... W 18:32:59 Retry Failed - Reason: Track Following Error W 18:32:59 Retrying (13 of 20)... W 18:33:14 Retry Failed - Reason: Track Following Error W 18:33:14 Retrying (14 of 20)... W 18:33:29 Retry Failed - Reason: Track Following Error W 18:33:29 Retrying (15 of 20)... W 18:33:44 Retry Failed - Reason: Track Following Error W 18:33:44 Retrying (16 of 20)... W 18:33:59 Retry Failed - Reason: Track Following Error W 18:33:59 Retrying (17 of 20)... W 18:34:15 Retry Failed - Reason: Track Following Error W 18:34:15 Retrying (18 of 20)... W 18:34:30 Retry Failed - Reason: Track Following Error W 18:34:30 Retrying (19 of 20)... W 18:34:46 Retry Failed - Reason: Track Following Error W 18:34:46 Retrying (20 of 20)... W 18:35:01 Retry Failed - Reason: Track Following Error E 18:35:09 Failed to Write Sectors -150 - -119 - Reason: Track Following Error

Hi, I am unable to burn pictures onto my Verbatim cd-r. I've tried using Roxio cd creator and it's not able to burn cds either. However it can still read cds just fine. I'm assuming I may need a new cd/dvd burner but I was hoping that maybe someone would help me here before I give up. TIA! Here is my log... I 18:29:18 Lock Volume: Yes I 18:29:18 Test Mode: No I 18:29:18 OPC: No I 18:29:18 BURN-Proof: Enabled I 18:29:18 Write Speed Successfully Set! - Effective: 8,468 KB/s (48x) I 18:29:19 Filling Buffer... (40 MB) I 18:29:20 Writing LeadIn... W 18:29:58 Failed to Write Sectors -150 - -119 - Reason: Track Following Error W 18:29:58 Retrying (1 of 20)... W 18:30:13 Retry Failed - Reason: Track Following Error W 18:30:13 Retrying (2 of 20)... W 18:30:28 Retry Failed - Reason: Track Following Error W 18:30:28 Retrying (3 of 20)... W 18:30:43 Retry Failed - Reason: Track Following Error W 18:30:43 Retrying (4 of 20)... W 18:30:58 Retry Failed - Reason: Track Following Error W 18:30:58 Retrying (5 of 20)... W 18:31:13 Retry Failed - Reason: Track Following Error W 18:31:13 Retrying (6 of 20)... W 18:31:28 Retry Failed - Reason: Track Following Error W 18:31:28 Retrying (7 of 20)... W 18:31:43 Retry Failed - Reason: Track Following Error W 18:31:43 Retrying (8 of 20)... W 18:31:58 Retry Failed - Reason: Track Following Error W 18:31:58 Retrying (9 of 20)... W 18:32:13 Retry Failed - Reason: Track Following Error W 18:32:13 Retrying (10 of 20)... W 18:32:29 Retry Failed - Reason: Track Following Error W 18:32:29 Retrying (11 of 20)... W 18:32:44 Retry Failed - Reason: Track Following Error W 18:32:44 Retrying (12 of 20)... W 18:32:59 Retry Failed - Reason: Track Following Error W 18:32:59 Retrying (13 of 20)... W 18:33:14 Retry Failed - Reason: Track Following Error W 18:33:14 Retrying (14 of 20)... W 18:33:29 Retry Failed - Reason: Track Following Error W 18:33:29 Retrying (15 of 20)... W 18:33:44 Retry Failed - Reason: Track Following Error W 18:33:44 Retrying (16 of 20)... W 18:33:59 Retry Failed - Reason: Track Following Error W 18:33:59 Retrying (17 of 20)... W 18:34:15 Retry Failed - Reason: Track Following Error W 18:34:15 Retrying (18 of 20)... W 18:34:30 Retry Failed - Reason: Track Following Error W 18:34:30 Retrying (19 of 20)... W 18:34:46 Retry Failed - Reason: Track Following Error W 18:34:46 Retrying (20 of 20)... W 18:35:01 Retry Failed - Reason: Track Following Error E 18:35:09 Failed to Write Sectors -150 - -119 - Reason: Track Following Error