I'm getting an incompatible media error too, and I started out using brand new Verbatim DVD+R DL media. Follows my log info? Any suggestions?
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; ImgBurn Version 2.1.0.0 - Log
; Wednesday, 01 November 2006, 17:54:45
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;
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I 17:37:50 ImgBurn Version 2.1.0.0 started!
I 17:37:50 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 17:37:50 Initialising SPTI...
I 17:37:50 Searching for SCSI / ATAPI devices...
I 17:38:05 Found 1 CD-ROM, 1 CD-RW and 1 DVD?RW!
I 17:38:46 Operation Started!
I 17:38:46 Building Image Tree...
I 17:38:46 Checking Directory Depth...
I 17:38:46 Calculating Totals...
I 17:38:46 Preparing Image...
E 17:40:06 Operation Aborted! - Duration: 00:01:20
I 17:46:31 Operation Started!
I 17:46:31 Building Image Tree...
I 17:46:31 Checking Directory Depth...
I 17:46:31 Calculating Totals...
I 17:46:31 Preparing Image...
I 17:47:15 Using Layer Break LBA: 2050220 -> 2050224 (VTS_02, PGC: 4, Cell: 1, Vob/Cell ID: 118/1, Time: 00:00:00, SPLIP: No)
I 17:47:16 Checking Path Length...
I 17:47:16 Image Size: 8,344,502,272 bytes
I 17:47:16 Image Sectors: 4,074,464
I 17:47:16 Operation Successfully Completed! - Duration: 00:00:45
I 17:48:08 Operation Started!
I 17:48:08 Building Image Tree...
I 17:48:08 Checking Directory Depth...
I 17:48:08 Calculating Totals...
I 17:48:08 Preparing Image...
I 17:48:15 Using Layer Break LBA: 2050220 -> 2050224 (VTS_02, PGC: 4, Cell: 1, Vob/Cell ID: 118/1, Time: 00:00:00, SPLIP: No)
I 17:48:15 Checking Path Length...
I 17:48:15 Image Size: 8,344,502,272 bytes
I 17:48:15 Image Sectors: 4,074,464
I 17:48:18 Operation Successfully Completed! - Duration: 00:00:09
I 17:48:18 Operation Started!
I 17:48:18 Source File: -==/\/[bUILD IMAGE]\/\==-
I 17:48:18 Source File Sectors: 4,074,464 (MODE1/2048)
I 17:48:18 Source File Size: 8,344,502,272 bytes
I 17:48:18 Source File Volume Identifier: WWD
I 17:48:18 Source File Application Identifier: IMGBURN V2.1.0.0 - THE ULTIMATE IMAGE BURNER!
I 17:48:18 Source File Implementation Identifier: ImgBurn
I 17:48:18 Source File File System(s): ISO9660, UDF (1.02)
I 17:48:18 Destination Device: [0:0:0] TOSHIBA CD/DVDW SDR5372V TU15 (E:) (USB)
I 17:48:18 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x)
I 17:48:18 Destination Media Sectors: 4,173,824
I 17:48:18 Write Mode: DVD
I 17:48:18 Write Type: DAO
I 17:48:18 Write Speed: 2.4x
I 17:48:18 Link Size: Auto
I 17:48:18 Test Mode: No
I 17:48:18 BURN-Proof: Enabled
I 17:48:18 Optimal L0 Data Zone Capacity: 2,050,224
I 17:48:18 Optimal L0 Data Zone Method: IFO Cell Boundary, 'SPLIP' Flag Not Set
I 17:48:23 Filling Buffer...
I 17:48:26 Writing LeadIn...
I 17:48:28 Writing Image...
I 17:48:28 Writing Layer 0... (LBA: 0 - 2050223)
W 17:53:05 Failed to Write Sectors 429888 - 429919 - Write Error
W 17:53:05 Retrying (1 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (2 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (3 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (4 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (5 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (6 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (7 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (8 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (9 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (10 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (11 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (12 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (13 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (14 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (15 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (16 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (17 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (18 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (19 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
W 17:53:05 Retrying (20 of 20)...
W 17:53:05 Retry Failed - Cannot Write Medium - Incompatible Format
E 17:53:37 Failed to Write Sectors 429888 - 429919 - Write Error
I 17:53:37 Synchronising Cache...
I 17:53:38 Closing Track...
E 17:53:40 Close Track Failed! - Reason: Cannot Write Medium - Incompatible Format
I 17:53:40 Finalising Disc...
E 17:53:42 Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format
E 17:53:42 Failed to Write Image!
E 17:53:42 Operation Failed! - Duration: 00:05:24
I 17:53:42 Average Write Rate: 2,782 KB/s (2.0x) - Maximum Write Rate: 3,534 KB/s (2.6x)
I 17:54:44 Close Request Acknowledged
I 17:54:44 Closing Down...
I 17:54:45 Shutting down SPTI...
I 17:54:45 ImgBurn closed!