tjyorke

Thanks for the reply! I had to turn off the Norton Smart Firewall also, before I could do the install. It then installed successfully.

After disabling my Norton 360 Auto-Protect and the Norton toolbar, I was able to download the file link to run the install from cnet.download.com, however, when I try to run the install I receive the following message: 'Installation failed-please check that your internet connection is active and try again.' There is no log file. I have tried download links from other websites and receive the same error. Thanks in advance!