iseolt

Did my response disappear? I said 'THANKS'! and I will go back to a newer version and try it again. At least, thanks to you, I know more! :-) Izzy

Sorry I meant to add that part about the updating/roll back of the software. I saw where someone posted a screenshot of choosing 'options' when installing. Plus I didn't have any problems with the 'old version'. In any event I didn't get any options in installation of old or new versions of Imgburn. So I couldn't choose anything. (like enabling the STPI).... and the older versions didn't work. Here is what I got from drivers list: Filter Type Filter Driver Name --------------------------------------------------- Upper Device Filter - (None Found) Upper Class Filter - (None Found) Device - CD/DVD-ROM Device Lower Class Filter - (None Found) Lower Device Filter - (None Found) Version Information All information says 'N/A' File Name: File Version: File Description: Product Name: Product Version: Company Name Copyright: ====================== This was with just the internal Blu Ray Reader/ DVD Writer . Thanks, Izzy

Hi again, and thanks for your help! I have uninstalled the controller but it didn't do anything. (and that was 2 days ago when this issue started). So... In the meantime I fiddled with some settings and checked VSO and it detected them, and the drives showed up. (But I don't know what this is, but I think I used some software by VSO that showed I had drives but they still didn't work... Now, with that instead of SPTI, it 'says' it will work. (But again, I don't know what that is). I did as you asked and h ere is the log file - searching for SCSI/ATAPI. I 17:27:41 ImgBurn Version 2.4.4.0 started! I 17:27:41 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1) I 17:27:41 Total Physical Memory: 16,736,172 KB - Available: 7,098,868 KB I 17:27:41 Initialising SPTI... I 17:27:41 Searching for SCSI / ATAPI devices... E 17:27:44 CreateFile Failed! - Device: '\\.\CdRom0' (F:) E 17:27:44 Reason: Access is denied. W 17:27:44 Errors were encountered when trying to access a drive. W 17:27:44 This drive will not be visible in the program. E 17:27:44 You need Administrative privileges to use SPTI. W 17:27:44 No devices detected! W 17:28:01 I/O Interface 'Debug Mode' has been Enabled! I 17:28:11 Searching for SCSI / ATAPI devices... E 17:28:14 CreateFile Failed! - Device: '\\.\CdRom0' (F:) E 17:28:14 Reason: Access is denied. W 17:28:14 Errors were encountered when trying to access a drive. W 17:28:14 This drive will not be visible in the program. E 17:28:14 You need Administrative privileges to use SPTI. W 17:28:14 No devices detected! This time I just had the internal Blu Ray reader / DVD burner on. Thanks, Izzy

No difference in safe mode. I have Win 7 Home Premium, but it's odd with no much missing. Any other way to check if SPTI is installed/working etc? thanks, Izzy

Hi, and thanks for responding. Yes, I tried the Microsoft Fix it - and it is no longer supported. I even tried finding an old copy someone had. I tried the other utility and it found some hardware problems and 'couldn't resolve them' - but didn't say what they were or why. I'm stumped! Is the STPI something that is installed? (like I had to download the Group Policy Editor because my edition of Windows didn't have it.) Even in there there is NO cd / dvd as others have and been able to 'fix it' their problem. I disabled virus protection as well. I tried safe mode, but will try again. Thanks!

Hi everyone, It may show I'm new here, but I'm not. Was here years ago, and haven't had problems since. Well, now I have, and am very confused and frustrated. I burned a dvd just a few weeks ago - but I recently tried to burn some more, and dragged out a blu ray burner to back up some stuff - and suddenly I can't. Imgburn did update - I had a very very old copy, but it worked. This time 'update'! Now, nothing works. The drives show up in control panel, windows explorer, etc. But nothing works - the error from Imgburn says: I 11:55:38 Total Physical Memory: 16,736,172 KB - Available: 8,668,956 KB I 11:55:38 Initialising SPTI... I 11:55:38 Searching for SCSI / ATAPI devices... E 11:55:41 CreateFile Failed! - Device: '\\.\CdRom0' (F:) E 11:55:41 Reason: Access is denied. W 11:55:41 Errors were encountered when trying to access a drive. W 11:55:41 This drive will not be visible in the program. E 11:55:41 You need Administrative privileges to use SPTI. W 11:55:41 No devices detected! I didn't have the blu ray drive connected (external) this time. I did the 'registry entries' fix, I had to download some files to have Group Policy Editor (this is just Win 7 Home) - but no cd/dvd drives show up anywhere! - so can't try anything there. Shouldn't they show up? I have an administrator account, and still nothing. I thought these error messages were 'old' and that the SPTI 'nonsense' was all taken care of. Have I been living under a rock? :-) Any help? It's been days of fiddling and getting nowhere. I have searched the FAQ's, and other threads, but nothing seems to work on my end. Any hope? Thanks, Izzy