Lightning UK!, my apologies..lol.. Wasn't sure how to do that until you kindly instructed me how to in your last response.....Here is what you asked for originally..You are right, when I go into My Computer, it's like my cd/dvd-rom device has totally disappeared...Called Dell, since it's a Dell XPS 200 Desktop and they have advised me to back everything like photos and music and docs up and do a system restore which would wipe all of that stuff out, but reconnect my device...seems awful drastic to me....Can you offer a suggestion? Would be most grateful!
===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
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Upper Device Filter: redbook
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Lower Class Filter: DLACDBHM
Lower Class Filter: DRVMCDB
Lower Class Filter: PxHelp20
Lower Device Filter: imapi
Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.
Filter Name: GEARAspiWDM
File Name: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
File Version: 2.0.6.1
File Description: CD/DVD Class Filter Driver
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.
Copyright: Copyright © GEAR Software Inc. 2006
Filter Name: DLACDBHM
File Name: C:\WINDOWS\System32\Drivers\DLACDBHM.SYS
File Version: 5.20.01a [5.20.1.0]
File Description: Shared Driver Component
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions
Copyright: Copyright © 2004 Sonic Solutions
Filter Name: DRVMCDB
File Name: C:\WINDOWS\System32\Drivers\DRVMCDB.SYS
File Version: 3.30.04a [3.30.4.0]
File Description: Device Driver
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions
Filter Name: PxHelp20
File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
File Version: 3.00.41a [3.0.41.0]
File Description: Px Engine Device Driver for Windows 2000/XP
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions
Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.