cptkirk Posted November 20, 2009 Share Posted November 20, 2009 Hi, I'm kind of a n00b, however I've been having the same frustrating problem since I've updated to Windows 7 64 bit professional. ImgBurn gets stuck at 100% and displays "Waiting for Graph Data Thread". It then does not move forward, and canceling the disc does not work either, I have to shut down the program through task manager. Furthermore, after this process my disc drive is no longer functional, I am forced to delete the drivers for the DVD burner and then reinstall, otherwise I can't even open the tray up. This doesn't happen every time but I'd say maybe once every 4-5 discs, which is enough to be an annoyance, not to mention wasted discs. My drivers are up to date, not sure what else to do with this. I never saw this problem when running Vista 32 bit Home. Thanks in advance. I 14:06:52 ImgBurn Version 2.5.0.0 started! I 14:06:52 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7600) I 14:06:52 Total Physical Memory: 4,193,784 KB - Available: 2,885,976 KB I 14:06:52 Initialising SPTI... I 14:06:52 Searching for SCSI / ATAPI devices... I 14:06:52 Found 1 DVD±RW/RAM! I 14:07:00 Operation Started! I 14:07:00 Source File: C:\UsersDocuments\My Downloads\test.iso I 14:07:00 Source File Sectors: 2,294,912 (MODE1/2048) I 14:07:00 Source File Size: 4,699,979,776 bytes I 14:07:00 Source File Volume Identifier: Test I 14:07:00 Source File File System(s): Special I 14:07:00 Destination Device: [1:0:0] Optiarc DVD RW AD-7170S 1.01 (E:) (ATA) I 14:07:00 Destination Media Type: DVD+R (Disc ID: RITEK-R05-01) (Speeds: 4x, 6x, 8x, 12x, 16x) I 14:07:00 Destination Media Sectors: 2,295,104 I 14:07:00 Write Mode: DVD I 14:07:00 Write Type: DAO I 14:07:00 Write Speed: 1x I 14:07:00 DVD+R Reserve Track: No I 14:07:00 Link Size: Auto I 14:07:00 Lock Volume: Yes I 14:07:00 Test Mode: No I 14:07:00 OPC: No I 14:07:00 BURN-Proof: Enabled W 14:07:00 Write Speed Miscompare! - Wanted: 1,385 KB/s (1x), Got: 5,540 KB/s (4x) I 14:07:00 Book Type Setting: DVD+R I 14:07:02 Filling Buffer... (40 MB) I 14:07:03 Writing LeadIn... I 14:07:27 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294911) I 14:07:27 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294911) Link to comment Share on other sites More sharing options...
mmalves Posted November 20, 2009 Share Posted November 20, 2009 I 14:07:00 Destination Device: [1:0:0] Optiarc DVD RW AD-7170S 1.01 (E:) (ATA) Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished) and try again. You might want to try burning at 6x or 8x to see if you get a better burn. Have you installed win7 drivers for your SATA controller? Link to comment Share on other sites More sharing options...
cptkirk Posted November 20, 2009 Author Share Posted November 20, 2009 I 14:07:00 Destination Device: [1:0:0] Optiarc DVD RW AD-7170S 1.01 (E:) (ATA) Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished) and try again. You might want to try burning at 6x or 8x to see if you get a better burn. Have you installed win7 drivers for your SATA controller? Thanks, I updated my driver again. It was up to date, but I went through the Windows troubleshooter the last time and it must have installed the 1.01 driver instead of the 1.03. Anyways, what are the win7 SATA controller driver and where would i find them? Thanks! Link to comment Share on other sites More sharing options...
mmalves Posted November 21, 2009 Share Posted November 21, 2009 Firmware isn't the same thing as a driver, and windows only looks for drivers on windows update. Open Device Manager and look under Storage Controllers: look for the brand/model of your controller in that list and go to the manufacturer's website to get the latest win7 driver for it. Link to comment Share on other sites More sharing options...
cptkirk Posted November 21, 2009 Author Share Posted November 21, 2009 (edited) Firmware isn't the same thing as a driver, and windows only looks for drivers on windows update. Open Device Manager and look under Storage Controllers: look for the brand/model of your controller in that list and go to the manufacturer's website to get the latest win7 driver for it. Sorry, I'm kind of lost here, I'm not to hardware savvy and didn't build the machine. I went through device manager, checking under IDE ATA/ATAPI Controller (I think that was the right place) I have: 2 x ATA Channel 0 2 x ATA Channel 1 2 x Standard Dual Channel PCI IDE Controller. Now, checking under properties, everything just states generic and doesn't give me any brand names. I tried updating everything through Windows 7 update driver, but it just keeps stating that it's up-to-date. I downloaded the Optiarc Firmware Flash Utility and updated to 1.03, it worked for three DVDs, then I got the problem again. Still freezing at waiting for graph trend data thread and having to remove the driver and reinstall in order to open the drive. I think I've wasted about 10 DVDs doing this now! Edited November 21, 2009 by cptkirk Link to comment Share on other sites More sharing options...
mmalves Posted November 21, 2009 Share Posted November 21, 2009 You can use SIW to find out the brand and model of your storage controllers. If you think the problem is somehow caused by the graph data thread you can disable graph generation in ImgBurn's settings. Link to comment Share on other sites More sharing options...
cptkirk Posted November 22, 2009 Author Share Posted November 22, 2009 You can use SIW to find out the brand and model of your storage controllers. If you think the problem is somehow caused by the graph data thread you can disable graph generation in ImgBurn's settings. Great, thanks for all your help! Link to comment Share on other sites More sharing options...
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