vmac Posted September 15, 2010 Share Posted September 15, 2010 I'm new to ImgBurn but have followed a guide and read the forums. I like the program, very nice, very user friendly. I see a couple posts in the forums related to my issue but have not seen any resolutions. I have 2 types of brand new blank DVDs, Verbatim DVD -R and Verbatim DVD +R DL. With the DVD-R in Device output the burn button is grayed out and the status reads "Disc Not Empty" (and when I try to erase I get the error Failed to Erase Disc! - Reason: Incompatible Medium Installed, however if I switch output to Image File the burn button becomes accessable. With the DVD +R DL, the burn button is again grayed out in Device output with the status of "No Reference Postion Found". Once again if I switch to Image File output the burn burn become available. I have checked my drive capabilities and both types are there (not to mention I have used these to burn previously on this machine).Any thoughts? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted September 15, 2010 Share Posted September 15, 2010 You can't erase DVD-R so that explains that one. If the drive can't initialise Verbatim DVD+R DL then you should check for firmware updates and give the drive a clean using a cleaning disc. If it still won't read them then you're probably out of luck and will have to get some different discs (maybe the 2.4x speed Verbatim discs) or a new drive. Link to comment Share on other sites More sharing options...
vmac Posted September 15, 2010 Author Share Posted September 15, 2010 Thanks Lightning for both the software and the reply. I am going to try cleaning and some different disks but in the mean time I have pulled my older computer out and installed DVD shrink and ImgBurn on it and all is working fine (alittle slower than I would like but the quality is good). Thanks again for the help. I will reply to this post if I figure out the problem so others may have a place to start if they run into something similar. Link to comment Share on other sites More sharing options...
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