jonkong Posted September 23, 2010 Posted September 23, 2010 Hi, I hope someone can help, I'm having problems with imgburn and my new BD-RE drive. I have now bought two different packs of BD-R discs (Verbatim LTH 2x and Maxell 4x), when I put them in the drive and fire up imgburn, it either says "Device not ready (No medium)" or "Disc Not Empty", both of which are not the case. In the information window on the right it says (when status bar states "Disc Not Empty") HL-DT-ST BD-RE BH10LS30 1.00 (RAID) Current Profile: None! Disc Information: Status: Unknown State of Last Session: Unknown Erasable: Unknown Formatted: Unknown Sessions: Unknown Sectors: 4,278,255,615 Size: 8,761,867,499,520 bytes Time: 950723:30:15 (MM:SS:FF) Does anyone have any ideas what I can try to get it to see the disc. Thanks in advance. Jon
LIGHTNING UK! Posted September 23, 2010 Posted September 23, 2010 You might find it's because of the controller you've connected it to. Optical drives don't like being on RAID controllers. Other than that, double check your cables / connections.
jonkong Posted September 23, 2010 Author Posted September 23, 2010 You might find it's because of the controller you've connected it to. Optical drives don't like being on RAID controllers. Other than that, double check your cables / connections. Thanks for the quick reply, I have an Nvidia nForce SATA controller onboard and it's not configured for raid, however in device manager I have Nvidia nForce SATA controller and Nvidia nForce RAID Controller. Do you think I should disable/uninstall the RAID controller? Thanks again.
LIGHTNING UK! Posted September 23, 2010 Posted September 23, 2010 Do everything and anything you can! Make sure you have the latest chipset / controller drivers direct from the NVIDIA website. You could even try it again having totally uninstalled their drivers.
jonkong Posted September 23, 2010 Author Posted September 23, 2010 I have uninstalled and disabled the RAID controller. I've downloaded the latest chipset drivers. Several reboots but still imgburn says RAID and that the discs are not empty or not insert. Windows 7 sees the disc and ask what I want to do but I use imgburn to burn everything.
LIGHTNING UK! Posted September 23, 2010 Posted September 23, 2010 Boot the PC up in safe mode, does it work then?
jonkong Posted September 23, 2010 Author Posted September 23, 2010 No still the same, I've even done a fresh windows 7 install and only installed imgburn and it's the same. I don't know what to try next.
LIGHTNING UK! Posted September 23, 2010 Posted September 23, 2010 Eject the disc. Load ImgBurn Switch to Write mode Press F8 Insert disc When it says disc not empty or whatever, press F8 again. Now save the log to a file via File -> Saves As, then upload it.
jonkong Posted September 23, 2010 Author Posted September 23, 2010 Thanks again for your help with this. As request find attached the log file. ImgBurn.log
dirio49 Posted September 23, 2010 Posted September 23, 2010 (edited) look in the bios settings, it should be there. I have and nvidia motherboard too, and it defaults to raid, just change it to achi. My motherboard is nf980-g65 Intergrated Peripheral -> On-Chip ATA Devices -> Raid Mode - ACHI. That is my setting at least Edited September 23, 2010 by dirio49
LIGHTNING UK! Posted September 23, 2010 Posted September 23, 2010 Does the drive work ok and report nice info to ImgBurn if you put an original CD/DVD/BD in the tray? Do you have access to any other PCs you could try the drive in?
jonkong Posted September 24, 2010 Author Posted September 24, 2010 The drive plays nice with DVD-R DVD+R and CD-R. I've tried dirio49 suggestion but my bois doesn't allow me to change SATA Mode option (it is greyed). So I'm guessing that it's this that is the problem. (I traied to take an image of my new windows 7 install, the imaging software reported no drives). I've looked on a few site for a fix, someone else has posted on the nVidia site about getting the SATA mode to AHCI but yet has no response. Thanks for you help Kong
LIGHTNING UK! Posted September 24, 2010 Posted September 24, 2010 and how about a BD-ROM disc... do you have any of those you can test?
jonkong Posted September 24, 2010 Author Posted September 24, 2010 I tried a blu ray movie and it doesn't like it, imgburn tells me that the "current profile none!". I don't know if it's a defective drive or a conflict with motherboard/chipset and drive. I think I'll go purchase a PCIE SATA card tomorrow and see if that helps.
LIGHTNING UK! Posted September 24, 2010 Posted September 24, 2010 Ideally, get a Silicon Image one (but the old 3512 model is just PCI). If that fails, JMicron work ok too.
jonkong Posted September 24, 2010 Author Posted September 24, 2010 Thanks, but I'll have to take what ever maplin have, I want to get this sorted. I might even get a 5.25 enclosure, do you think that will work?
LIGHTNING UK! Posted September 24, 2010 Posted September 24, 2010 eBay it Blu-ray and USB 2 don't really go, it's just not quick enough. If you've got USB 3 and can get a USB 3 enclosure, go for it... you do run the risc of getting semaphore timeout issues with some USB chipsets/controllers though. eSATA would be much safer but of course then you'd probably need a card for that, and if you're buying a card anyway you could just make it internal and save spending extra money on the enclosure!
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