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Posted (edited)

I'm having an intermittent issue in which my disks fail to write because "Invalid Address to Write", and I have no idea what is causing it and how to fix it. It will usually occur towards the beginning of a burn however has happened over halfway through before. My drive is TSSTcorp BDDVDW SN-506BB SB00 and I'm using Verbatim 43804 disks. I'll post the log at the bottom of this post.

I know it isn't the files themselves causing some kind of issue, as I've had both success and failure from identical files laid out identically; I know it's not a dirty drive or lens as I have cleaned both and the issue still persists; and I'm pretty sure it's not disk usage being maxed out interfering (or similar) as the issue continues with no other programs running, only background processes. I also know it's not the write speed mismatch in the log as setting it to 2x doesn't seem to change anything, and I've had disks write successfully at 4x. Running windows in safe mode also seems to make no difference.

Log:

I 21:14:41 ImgBurn Version 2.5.8.0 started!
I 21:14:41 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 21:14:41 Total Physical Memory: 16,691,444 KiB  -  Available: 12,074,512 KiB
I 21:14:41 Initialising SPTI...
I 21:14:41 Searching for SCSI / ATAPI devices...
I 21:14:44 -> Drive 1 - Info: TSSTcorp BDDVDW SN-506BB SB00 (E:) (SATA)
I 21:14:44 Found 1 BD-RE XL!
I 21:15:11 Project Successfully Loaded!
I 21:15:11 File Name: [SNIP]\ImgBurn\Project Files\Archive1.ibb
I 21:15:12 Operation Started!
I 21:15:12 Building Image Tree...
W 21:15:13 Skipped Hidden File: [SNIP]\Thumbs.db
W 21:15:13 Skipped Hidden File: [SNIP]\Thumbs.db
W 21:15:13 Skipped Hidden File: [SNIP]\Thumbs.db
I 21:15:13 Checking Directory Depth...
I 21:15:13 Calculating Totals...
I 21:15:13 Preparing Image...
I 21:15:13 Checking Path Length...
I 21:15:13 Contents: 54 Files, 8 Folders
I 21:15:13 Content Type: Data
I 21:15:13 Data Type: MODE1/2048
I 21:15:13 File System(s): ISO9660, UDF (1.02)
I 21:15:13 Volume Label: Archive
I 21:15:13 Size: 24,169,503,869 bytes
I 21:15:13 Sectors: 11,801,544
I 21:15:13 Image Size: 24,170,266,624 bytes
I 21:15:13 Image Sectors: 11,801,888
I 21:15:15 Operation Successfully Completed! - Duration: 00:00:02
I 21:15:15 Operation Started!
I 21:15:15 Source File: -==/\/[BUILD IMAGE]\/\==-
I 21:15:15 Source File Sectors: 11,801,888 (MODE1/2048)
I 21:15:15 Source File Size: 24,170,266,624 bytes
I 21:15:15 Source File Volume Identifier: Archive
I 21:15:15 Source File Volume Set Identifier: 4D0CA9E600B4151F
I 21:15:15 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 21:15:15 Source File Implementation Identifier: ImgBurn
I 21:15:15 Source File File System(s): ISO9660, UDF (1.02)
I 21:15:15 Destination Device: [0:0:0] TSSTcorp BDDVDW SN-506BB SB00 (E:) (SATA)
I 21:15:15 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000)
I 21:15:15 Destination Media Supported Write Speeds: 2x
I 21:15:15 Destination Media Sectors: 11,801,888
I 21:15:15 Write Mode: BD
I 21:15:15 Write Type: DAO
I 21:15:15 Write Speed: 4x
I 21:15:15 Hardware Defect Management Active: No
I 21:15:15 BD-R Verify Not Required: Yes
I 21:15:15 Link Size: Auto
I 21:15:15 Lock Volume: Yes
I 21:15:15 Test Mode: No
I 21:15:15 OPC: No
I 21:15:15 BURN-Proof: Enabled
W 21:15:16 Write Speed Miscompare! - Wanted: 17,982 KB/s (4x), Got: 8,992 KB/s (2x)
W 21:15:16 The drive only supports writing these discs at 2x.
I 21:15:16 Filling Buffer... (80 MiB)
I 21:15:17 Writing LeadIn...
W 21:15:21 Failed to Write Sectors 960 - 991 - Reason: Write Error
W 21:15:21 Retrying (1 of 20)...
W 21:15:21 Retry Failed - Reason: Invalid Address For Write
W 21:15:21 Retrying (2 of 20)...
W 21:15:21 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (3 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (4 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (5 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (6 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (7 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (8 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (9 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (10 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (11 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (12 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (13 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (14 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (15 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (16 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (17 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (18 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (19 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
W 21:15:22 Retrying (20 of 20)...
W 21:15:22 Retry Failed - Reason: Invalid Address For Write
E 21:15:24 Failed to Write Sectors 960 - 991 - Reason: Write Error
E 21:15:24 Next Writable Address: 0
I 21:15:24 Synchronising Cache...
W 21:15:27 User opted to skip the 'Close Track/Session/Disc' functions.
E 21:15:27 Failed to Write Image!
E 21:15:27 Operation Failed! - Duration: 00:00:12
I 21:15:27 Average Write Rate: 0 KiB/s (0.0x) - Maximum Write Rate: 0 KiB/s (0.0x)
 

Edited by mooproxy
Posted

Those are the cheap outsourced store bought cmcmag crappy life series blanks. That's your problem. Verbatim outsources their cheaper one to the lowest quality blank manufacturer there's is. You need the online only 'datalife plus' ones. And probably another drive too. 2x supported write speed is very slow. Burning too slow can be problematic by itself too

 

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Posted

Thanks for the advice. I did suspect the disks but didn't want to waste money away on buying others if it wasn't that or they turned out to be terrible too. Afraid replacing the drive is out of the question as I'm running on a laptop and don't want to go poking around, however plan to build a new computer soon so will upgrade then.

I'm not having much luck finding datalife plus disks for a reasonable price, so are there any other disks you'd recommend for relatively cheap? Are there any particular brands to stick to or stay away from? For example I came across these ones which I think I've used before but with some success but if they'd be equally unreliable (and I just got lucky in the past) then I'll give them a miss. 

Posted

Unfortunately, it's not just a case of picking X brand.  You really won't know for sure if a particular product you buy is good or bad until you get some and check them in ImgBurn.  Or someone posts the Manufacturer ID in an online review.

 

I've never heard of those you linked so they're probably not very good.  There's a reason the good stuff has a higher premium on its price.  However, my experience with BD-R I just bought from Amazon.com in the US was $22 for 25 discs, a little over a buck a piece.  Yes, you'll save on cheaper discs but pay for it in the long run when they don't last as long as the more expensive stuff or you find your player has a problem playing back the discs.

 

However, I'm in the US so it's probably not unusual I've not heard of AOne from Amazon.co.uk.

 

Actually, I've never found DataLife Plus BD-R from Verbatim.  I just use the regular white discs with blue text on them.  I've had like 1 failure in a thousand with those.  They have the DID/MID of VERBAT-IM-xx and I've used them without problem for years.  I would, of course, only recommend DataLife Plus Verbatim CD-R, DVD-R, and DVD+R DL.  The Life Series is what Verbatim farms out to CMC Magnetics, the worst media manufacturer out there.  I didn't know Verbatim made Life Series BD-R, though.

 

Most people find when they switch from CMC media, their problems go away and don't require replacing their drive or getting an external one, which would be your only option since you don't want to replace your laptop's model.  Your laptop model is most likely the problem anyway.  It would be a slim line unit and slim models are junk.

 

I would try switching to non CMC Verbatim first as that will most likely fix the problem.

 

Though it probably won't help you not being in the United States, these are what I use:

https://www.amazon.com/gp/product/B00471HK0Q/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Posted

Thanks for the advice. I'll keep looking though the only DataLifePlus I can find on amazon UK have a 1 star review reporting 10/15 write failures (or cost £75 for 25 disks, which is far too much), so might stay away from those in particular for now. I'm afraid I'm not an expert so most verbatim products look about the same to me, but would you say these ones are the same as the ones you use? They're about the top ones I can find that aren't specifically listed as "DataLife".

As for my drive - I'll be looking for a better one when I build a PC later on this year, but until then I don't see much point in replacing a drive in a device which is about to be replaced anyway.

Posted

It's on the packaging: See https://www.amazon.co.uk/Verbatim-43738-25GB-BD-R-Printable/dp/B00DHS9F5I 2nd image above the BD logo. Those are the ones I use and if you have compatible printer, let you print DIRECTLY on the disc (eg for artwork) (50 pack spindle)

I usually buy mine in 25pack, and look like similar to this https://www.amazon.co.uk/Verbatim-43738-25GB-BD-R-Printable/dp/B0047V04MM

 

The ones you linked, look like the right ones, but are "branded" (eg: verbatim text on the label on top instead of full white)

To be sure you have the right one's, is rather simple once you have them in possession

Anything other than the MID's listed below is fake / outsourced

DVD+R (x16) : MID => MCC-004-00

DVD+R DL (x8) : MID => MKM-003-00

BD-R (x6): MID => VERBAT-IMe-00

BD-R DL (x6): MID => VERBAT-IMf-00

BD-RE (25GB) (x2): VERBAT-IM1-00 <== NO LONGER BEING PRODUCED? IF you can find them, and want to be absolutely sure they are the good stuff (Verbatim nowadays outsources their BD-RE's to CMC Magnetics, cheap crap) The ONLY CORRECT PART NUMBER (above the barcode) is 97536-203 (Extremely difficult to find, expensive but worth every dime)

Posted

Thanks for the response. I imagine the MID is only visible after you buy the set and put one into your drive, though how exactly would I check that when I have the disk just to make sure? 

As for printing, unfortunately I recently replaced my printer and so no longer have the ability to print directly onto the disk, so I'm not too bothered whether I get printable ones for this job.

Anyway, I guess I'll just go for that 10 pack I found and hope for the best if it looks like the right stuff.

Posted

To check, insert a disc and open ImgBurn in Write mode.  In the pane of information in the upper right, look for DID/MID/Disc ID/Manufacturer ID.  This will tell you who actually made the disc.

 

The ones you linked looked good to me, too, but you can't tell from the outside packaging for sure.

 

Found some on Amazon.co.uk that do say DataLife Plus on the box.  https://www.amazon.co.uk/dp/B01GVZ6LK0/ref=psdc_430452031_t3_B0047V24MA

 

Here in the US on Amazon.com, the only DataLife Plus BD-R you find are inkjet printable ones.  All the other Verbatim BD-R, the good stuff I've found, don't have the DataLife Plus label on them.  Outside the US, Verbatim apparently does put out a DataLife Plus BD-R for branded discs.

Posted

Switching from CMC is, admittedly, not the absolute, 100% end all be all solution to a problem like this.  However, over half of the problems we see on this board are caused by cheap media;  CMC is the primarily culprit.  So, it is generally the first recommended step to troubleshooting the problem.  If it persists, obviously, there's something else going on and the author of the application might have to step in on this.  I'm generally confident in the switching from CMC solution, though.  Doesn't always work, but it's the first step I would always recommend when someone is using CMC media.

Posted

Fair point. That primarily is why I went for a 10 pack rather than 25 so as to minimise cost should that not be the issue. And I've tried everything else I could think of without getting new disks in for now. Still, nothing I can do about it for the next 36 hours.

One question I do have though - if a disk is writing, and I start up a game on the same computer (which will have a pretty hefty demand for hard disk access), could I end up stopping ImgBurn from getting the resources it needs to run and cause a write failure? That's not the case here, but if my PC is essentially unusable while writing it's worth knowing so I can plan around it.

Posted

What could happen is only if the image file you're burning from is on the same drive as the location of the game you installed it to/running it from.  Not the same partition, but the same drive.  If the game is intensive in reads from the same disc, ImgBurn could go into Waiting For Buffers To Recover mode.  Burning will stop until the drive stops being accessed enough to a level for resuming burning.  This is precisely to prevent writes from failing.  However, if the game continues accessing the drive repeatedly, ImgBurn may never get out of waiting for the buffers to recover.  Your only choices are to close the game down or stop the burning, which would mean you've wasted a disc.

Posted

Good that that was the apparent solution.  It's certainly the easiest fix, though not necessarily cheaper.  And it generally solves more than 50% of the problems we see on this board.

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