Cenfus Posted May 17, 2019 Posted May 17, 2019 The burn seems fine, and passes the check. The video is fine, but a message on my Blu-ray player immediately pops up to say “audio format not supported” and there is, of course, no sound. Any ideas? I am a newby to ImgBurn, so I’m probably doing something dumb. Your help would be much appreciated. From Wiltshire, England.
LIGHTNING UK! Posted May 17, 2019 Posted May 17, 2019 ImgBurn burns as-is, so it would appear the format the audio is in within your source file isn't supported by your player. You can find out the format it's in using something like MediaInfo.
Cenfus Posted May 17, 2019 Author Posted May 17, 2019 Thank you. MediaInfo tells me this: Audio ID : 2 Format : E-AC-3 Format/Info : Enhanced AC-3 Commercial name : Dolby Digital Plus Codec ID : A_EAC3 Duration : 1 h 3 min Bit rate mode : Constant Bit rate : 640 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Delay relative to video : 2 ms Stream size : 289 MiB (17%) Language : English Service kind : Complete Main Default : Yes Forced : No So is this unsupported by you, andor is there any way of converting it?
LIGHTNING UK! Posted May 17, 2019 Posted May 17, 2019 ImgBurn doesn't need to support it. As I mentioned before, it burns as-is. So you'd need to check and see what your BD player supports within the type of files you're trying to play (MP4, MKV or whatever)
dbminter Posted May 17, 2019 Posted May 17, 2019 You're going to need some kind of software where you can convert the audio input type and save a new kind of video file. Probably something like AVIDeMux would do the job. Just be sure not to use Copy under Audio but use a different audio output type. Otherwise, you'll just have the same problem.
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