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Posted

The burn seems fine, and passes the check.  The video is fine, but a message on my Blu-ray player immediately pops up to say “audio format not supported” and there is, of course, no sound.

Any ideas?  I am a newby to ImgBurn, so I’m probably doing something dumb.

Your help would be much appreciated.

From Wiltshire, England.

Posted

ImgBurn burns as-is, so it would appear the format the audio is in within your source file isn't supported by your player.

You can find out the format it's in using something like MediaInfo.

 

Posted

Thank you.  MediaInfo tells me this:

Audio

ID : 2
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 1 h 3 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Delay relative to video : 2 ms
Stream size : 289 MiB (17%)
Language : English
Service kind : Complete Main
Default : Yes
Forced : No

So is this unsupported by you, andor is there any way of converting it?

 

Posted

ImgBurn doesn't need to support it. As I mentioned before, it burns as-is.

So you'd need to check and see what your BD player supports within the type of files you're trying to play (MP4, MKV or whatever)

 

Posted

You're going to need some kind of software where you can convert the audio input type and save a new kind of video file.  Probably something like AVIDeMux would do the job.  Just be sure not to use Copy under Audio but use a different audio output type.  Otherwise, you'll just have the same problem.

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