User85 Posted June 28, 2021 Share Posted June 28, 2021 (edited) I was able to successfully burn a few blu-rays but suddenly I keep getting this error message now, no idea what went wrong. My disc drive keeps disconnecting before it starts to burn. Can anyone please help? Edit: I'm getting a new error called I/0 I 03:13:10 ImgBurn Version 2.5.8.0 started! I 03:13:10 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200) I 03:13:10 Total Physical Memory: 8,270,460 KiB - Available: 4,741,512 KiB I 03:13:11 Initialising SPTI... I 03:13:11 Searching for SCSI / ATAPI devices... I 03:13:11 -> Drive 1 - Info: HL-DT-ST BD-RE BE14NU40 1.00-G4 (F:) (USB 2.0) I 03:13:11 Found 1 BD-RE XL! I 03:13:26 Operation Started! I 03:13:26 Building Image Tree... I 03:13:29 Calculating Totals... I 03:13:29 Preparing Image... I 03:13:30 Contents: 59 Files, 19 Folders I 03:13:30 Content Type: BD Video I 03:13:30 Data Type: MODE1/2048 I 03:13:30 File System(s): UDF (2.50) I 03:13:30 Volume Label: AVCHD-20210628-023846 I 03:13:30 Size: 17,196,256,343 bytes I 03:13:30 Sectors: 8,396,646 I 03:13:30 Image Size: 17,197,629,440 bytes I 03:13:30 Image Sectors: 8,397,280 I 03:13:33 Operation Successfully Completed! - Duration: 00:00:06 I 03:13:33 Operation Started! I 03:13:33 Source File: -==/\/[BUILD IMAGE]\/\==- I 03:13:33 Source File Sectors: 8,397,280 (MODE1/2048) I 03:13:33 Source File Size: 17,197,629,440 bytes I 03:13:33 Source File Volume Identifier: AVCHD-20210628-023846 I 03:13:33 Source File Volume Set Identifier: 52DC19AD00802126 I 03:13:33 Source File Application Identifier: ImgBurn v2.5.8.0 I 03:13:33 Source File Implementation Identifier: ImgBurn I 03:13:33 Source File File System(s): UDF (2.50) I 03:13:33 Destination Device: [0:0:0] HL-DT-ST BD-RE BE14NU40 1.00 (F:) (USB) I 03:13:33 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000) I 03:13:33 Destination Media Supported Write Speeds: 4x, 6x I 03:13:33 Destination Media Sectors: 12,219,392 I 03:13:33 Write Mode: BD I 03:13:33 Write Type: DAO I 03:13:33 Write Speed: MAX I 03:13:33 Hardware Defect Management Active: No I 03:13:33 BD-R Verify Not Required: Yes I 03:13:33 Link Size: Auto I 03:13:33 Lock Volume: Yes I 03:13:33 Test Mode: No I 03:13:33 OPC: No I 03:13:33 BURN-Proof: Enabled I 03:13:33 Write Speed Successfully Set! - Effective: 26,976 KB/s (6x) W 03:13:45 Device Removal Detected! W 03:13:45 The device list will be refreshed at the next available opportunity. I 03:13:45 Filling Buffer... (80 MiB) I 03:13:46 Writing LeadIn... W 03:13:46 Failed to Write Sectors 0 - 31 - Reason: The device is not connected. W 03:13:46 Retrying (1 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (2 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (3 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (4 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (5 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (6 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (7 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (8 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (9 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (10 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (11 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (12 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (13 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (14 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (15 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (16 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (17 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (18 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (19 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. W 03:13:46 Retrying (20 of 20)... W 03:13:46 Retry Failed - Reason: The device is not connected. Edited June 28, 2021 by User85 Link to comment Share on other sites More sharing options...
User85 Posted June 28, 2021 Author Share Posted June 28, 2021 I just tried a different app, and I think my blu-ray drive is the problem because it disconnected from that app too. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 28, 2021 Share Posted June 28, 2021 Try another usb port / cable etc. Link to comment Share on other sites More sharing options...
dbminter Posted June 28, 2021 Share Posted June 28, 2021 Have you switched brands of BD-R? Are the discs you used in the log the same ones you've always used? If not, trying a different USB port, replacing the cable, or replacing the USB drive don't work, this may be the answer: I 03:13:33 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000) If you switched to a different brand of discs, using the cheap CMC junk could be responsible. I've seen CMC throw up all kinds of errors, so I wouldn't put it past throwing an error that causes the drive to disconnect. Meaning, it's not the actual disconnect that's the problem but the burning error causes the disconnect. Seems unlikely, though. If you have any BD-RE, try testing those and see if the problem persists. Or try burning some other discs like DVD-R or DVD+R DL and see if it disconnects on those. Link to comment Share on other sites More sharing options...
User85 Posted June 28, 2021 Author Share Posted June 28, 2021 Thanks for the replies, I tried using a different cable and port, it didn't work. I'll order some BD-RE to see if that makes a difference, and it burns dvd-r and dvd+rw just fine. Link to comment Share on other sites More sharing options...
dbminter Posted June 28, 2021 Share Posted June 28, 2021 If the BD-RE work, what BD-R were you using? I use the Verbatim VERBAT-IM media, but, depending on where you live in the world, Verbatim may only make CMC BD-R. Ah, I see there's a majorly updated forum software release. Link to comment Share on other sites More sharing options...
User85 Posted June 29, 2021 Author Share Posted June 29, 2021 This is the kind I brought https://www.amazon.com/gp/product/B008YQAFWU/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 I have no idea if its the bad cheap version or not. Link to comment Share on other sites More sharing options...
dbminter Posted June 29, 2021 Share Posted June 29, 2021 Yeah, those are most likely the CMC junk. HP has made little but junk since 2000 and HP does not make its own optical discs. They farm out to other manufacturers, particularly CMC. Since you linked Amazon.com, I'm going to guess you're ordering from America, like I do. Here's what I've been using for almost 10 years: https://www.amazon.com/gp/product/B00GSQ4DBM/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 I've had a 99.9% success rate with these. These are the quality Verbatim BD-R. If you have failures with those, then the problem is the drive you're using or the USB cable or port. Link to comment Share on other sites More sharing options...
dbminter Posted June 29, 2021 Share Posted June 29, 2021 I also did some Googling on the drive you're using. You're using an LG USB BD burner I've had a few times in the past a few years back. I didn't have problems with those Verbatim BD-R I linked before with that drive. Link to comment Share on other sites More sharing options...
User85 Posted June 29, 2021 Author Share Posted June 29, 2021 Okay, much appreciated , I'll give the verbatim discs a try. Link to comment Share on other sites More sharing options...
dbminter Posted June 29, 2021 Share Posted June 29, 2021 You'll probably be better off in the long run using those Verbatim. Even if your drive/cables/ports turn out to be the issue when you sort it out, you'll be better off using the quality discs from Verbatim. They'll last longer and have fewer disc playback compatibility problems. Link to comment Share on other sites More sharing options...
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