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Acronova Nimbie NB12 and drive not detected


mmichele
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this is the log

 

I 11:28:40 ImgBurn Version 2.5.8.0 started!
I 11:28:40 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 11:28:40 Total Physical Memory: 16.683.092 KiB  -  Available: 10.247.936 KiB
I 11:28:40 Initialising BS_Robots...
I 11:28:40 BS_SDK Version 2.2.0.333 Build 2016.07.27
I 11:28:40 Initialising SPTI...
I 11:28:40 Searching for Auto Loader devices...
I 11:33:08 -> Auto Loader 1 - Info: Nimbie NB12 Ver:1.11.07.21
W 11:33:08 Auto Loader 1 has no drives associated with it!
E 11:34:26 Auto Loader 1 has no drives associated with it!
I 11:34:26 Found 1 Auto Loader!
I 11:34:26 Searching for SCSI / ATAPI devices...
I 11:34:27 -> Drive 1 - Info: ELBY CLONEDRIVE 1.4 (E:) (SCSI)
I 11:34:27 Found 1 BD-ROM/HD DVD-ROM!
 

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Your computer doesn't appear to have found the drive inside the unit.

I assume you've tried turning it all off and on again?

If so, look in device manager and see if there are any entries with little yellow 'warning' triangles next to them.

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What's listed under the Unita DVD/CD-ROM section?

The drive inside the Nimbie unit should show up in there.

When you power on the Nimbie, can you see / hear the drive doing anything? It could be that something has gone wrong with the unit itself.

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Why does the log list one entry as a Warning but right below it, the same line is listed as an Error?

 

I 11:28:40 Searching for Auto Loader devices...
I 11:33:08 -> Auto Loader 1 - Info: Nimbie NB12 Ver:1.11.07.21
W 11:33:08 Auto Loader 1 has no drives associated with it!
E 11:34:26 Auto Loader 1 has no drives associated with it!
I 11:34:26 Found 1 Auto Loader!

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8 hours ago, dbminter said:

Why does the log list one entry as a Warning but right below it, the same line is listed as an Error?

 

I 11:28:40 Searching for Auto Loader devices...
I 11:33:08 -> Auto Loader 1 - Info: Nimbie NB12 Ver:1.11.07.21
W 11:33:08 Auto Loader 1 has no drives associated with it!
E 11:34:26 Auto Loader 1 has no drives associated with it!
I 11:34:26 Found 1 Auto Loader!

because imgburn help me in select the unit.. but it is a clone unit..

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The actual drive inside the nimbie should be listed in the cd/dvd devices section within Device Manager. If it can’t see it, ImgBurn won’t be able to either.

The ‘elby clonedrive’ device that is listed is a virtual drive from a bit of software loaded on your pc. It has nothing to do with the nimbie unit.

So something is wrong with your Nimbie unit or the drive inside it.

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2 hours ago, LIGHTNING UK! said:

The actual drive inside the nimbie should be listed in the cd/dvd devices section within Device Manager. If it can’t see it, ImgBurn won’t be able to either.

The ‘elby clonedrive’ device that is listed is a virtual drive from a bit of software loaded on your pc. It has nothing to do with the nimbie unit.

So something is wrong with your Nimbie unit or the drive inside it.

is the problem with driver?

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I don’t know.

The unit itself shows up ok, so I’d say the driver is ok.

Speak to Acronova and see what they say.

You didn’t answer my questions about if you can hear or see the drive doing anything when you turn the nimbie on.

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3 hours ago, LIGHTNING UK! said:

I don’t know.

The unit itself shows up ok, so I’d say the driver is ok.

Speak to Acronova and see what they say.

You didn’t answer my questions about if you can hear or see the drive doing anything when you turn the nimbie on.

When I turn the nimbie, I hear the drive moves.

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