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Device not ready- (TRAY CLOSED) Medium


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please help

log:

I 10:43:29 ImgBurn Version 2.5.8.0 started!
I 10:43:29 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 10:43:29 Total Physical Memory: 11,877,892 KiB  -  Available: 2,899,456 KiB
I 10:43:29 Initialising SPTI...
I 10:43:29 Searching for SCSI / ATAPI devices...
I 10:43:29 -> Drive 1 - Info: MATSHITA UJDA750 DVD/CDRW 1.50 (D:) (USB 2.0)
I 10:43:29 Found 1 DVD-ROM/CD-RW!
 

 

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What are your trying to do?  Read a disc to an image file?  Burn an image file to a disc?

 

A few other questions and suggestions.  Have you tried different kinds of media to insert and always get Medium not present on everything?  Is it a CD, DVD, or BD burner?  Internal or external?  If external, try powering off the device, restarting the PC fully, and powering the device back on.  If it's internal, try shutting down Windows, powering off the PC, power it back on, and restart the PC.  Has the Medium not present error just started showing up?  Or is this the first time you've tried using this device?

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30 minutes ago, dbminter said:

What are your trying to do?  Read a disc to an image file?  Burn an image file to a disc?

 

A few other questions and suggestions.  Have you tried different kinds of media to insert and always get Medium not present on everything?  Is it a CD, DVD, or BD burner?  Internal or external?  If external, try powering off the device, restarting the PC fully, and powering the device back on.  If it's internal, try shutting down Windows, powering off the PC, power it back on, and restart the PC.  Has the Medium not present error just started showing up?  Or is this the first time you've tried using this device?

It's external, and I am trying to burn a disc image to a disc. I'll try those, and I just started using imgburn. I have used this device before.

 

10 minutes ago, LIGHTNING UK! said:

If you're trying to burn a DVD, I'm afraid you won't be able to with that drive.

It can read DVDs burn it can't burn them. It can only burn CDs.

That isn't true, it did burn dvds before.

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Every thing I find online about the UJDA750 is that it's a DVD-ROM and CD-RW drive.  Meaning, it writes CD's but only reads DVD's.

 

For example:

https://www.aliexpress.com/i/2251832338157315.html?gatewayAdapt=4itemAdapt

https://www.laptopspecialist.com.my/index.php?main_page=product_info&cPath=142_4579&products_id=2865

 

Notice in the specs of that 2nd link where it says "DVD-R (Read only), DVD-RAM (Read only)"

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Although, I'm not finding any external models with that number.  They're internal slim models.  Is this external drive a slim one?  It seems maybe someone put it in an enclosure because I don't think it originally was an external.

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52 minutes ago, dbminter said:

Although, I'm not finding any external models with that number.  They're internal slim models.  Is this external drive a slim one?  It seems maybe someone put it in an enclosure because I don't think it originally was an external.

It is a external drive. I think it is a slim. I'll just use another drive then. Thank you for the help!

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