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First, make sure the device is recognized by Windows.  Open File/Windows Explorer and make sure the drive is listed.

 

Second, just to cover all the bases, you are trying to create an image file of an optical disc and not a USB thumb flash drive or HDD/SSD, right?

 

Lastly, try changing the I/O Interface in ImgBurn and see if any of the alternates find your device.  To change the I/O Interface, under Tools --> Settings --> I/O --> Page 1 --> Interface, there's a series of check boxes you can use to change the I/O Interface.  Try changing to each one until you find one that works.  Though it's not listed as recommended, I do recommend closing and restarting ImgBurn each time you change the I/O setting, just to be sure.

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