Trouble using the Create an Image file function

[RoboCoder45]

So I am a new user and not well versed in this. So I am trying to rip a Ps3 game Wanted Weapons of Fate for an iso file so I can throw on my steam deck. My trouble is I can't the disk to load properly. any help would be greatly appreciated. Here is my log

I 16:19:49 ImgBurn Version 2.5.8.0 started!
I 16:19:49 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 16:19:49 Total Physical Memory: 16,554,516 KiB  -  Available: 8,679,632 KiB
W 16:19:49 Drive G:\ (FAT32) does not support single files > 4 GiB in size.
I 16:19:49 Initialising SPTI...
I 16:19:49 Searching for SCSI / ATAPI devices...
I 16:19:49 -> Drive 1 - Info: MATSHITA BD-MLT UJ240AF 1.00 (D:) (USB 2.0)
I 16:19:49 Found 1 BD-RE!
I 16:30:21 Searching for SCSI / ATAPI devices...
I 16:30:21 -> Drive 1 - Info: MATSHITA BD-MLT UJ240AF 1.00 (D:) (USB 2.0)
I 16:30:21 Found 1 BD-RE!
I 16:45:00 Searching for SCSI / ATAPI devices...
I 16:45:00 -> Drive 1 - Info: MATSHITA BD-MLT UJ240AF 1.00 (D:) (USB 2.0)
I 16:45:00 Found 1 BD-RE!
 

[dbminter]

Gonna need more than that.  What exactly is "can't get the disk to load properly? entailing?  ImgBurn does not recognize the disc is inserted?   You can rip the game to an image file but the Steam deck won't play it?  If it's that 2nd one, it's probably because you're forced to use file splitting.  G: is formatted as FAT32, so it won't create single file ISO's, but split files at the 4 GB mark since the largest file size for FAT32 is 4 GB.

[RoboCoder45]

How would I go about fixing that. is drive G my google drive or what? it wont read the disk and labels it as unknown. I posted a snip of my screen so you can see what I see. the only drive g I have is my google drive.

 

Edited 3 hours ago by RoboCoder45
more information

[dbminter]

From those other screenshots, it's not an issue with G: so forget about that.  If you're curious, it wouldn't be your Google drive but a physical drive connected to your system.  If you wanted to fix it, it's not exactly a newbie issue.  It requires reformatting G: for NTFS which would delete everything off of G.  So, you'd have to copy all of G: contents to some sort of backup, format G: as NTFS, and then copy all of the G: contents backup back to the newly formatted G:.  However, as I said, that's just FYI as it doesn't matter here.

 

I've never seen a Track Following Error before, but it's indicative that your drive could not read the disc you put in into it.  You'd either need to try a different drive or maybe the disc is damaged and cannot be read.

 

Now, I did notice D:, your Blu-Ray drive, is listed as connecting at USB 2.0 speed.  BD drives need USB 3.0 speed to properly work.  However, you may actually have the BD drive connected by USB 3.0.  There's a cosmetic bug in ImgBurn's last gold release related to its age where USB 3.0 speeds will display as being connected at USB 2.0 speeds.

[RoboCoder45]

for the blu ray drive how would I fix it? this is an external drive btw as I have an Asus Rog 

Edited 3 hours ago by RoboCoder45
more information

[dbminter]

As I said, try a different drive.  Since it's USB, you can always swap it out for another.

[RoboCoder45]

crap. well thank you for your time. I just have to buy another one now.  unfortunately I don't have multiple like a self respecting gamer should. I will reopen this if it doesn't work with a different drive

 

Edited 3 hours ago by RoboCoder45

[dbminter]

You're best off getting a different make and model USB drive.  That way you have a better shot and of determining if the disc itself might have gone bad.

 

Also, as I said, if you're not certain your drive is USB 3.0, although as a BD, it should be, you may want to check that it's connected to a USB 3.x port and make sure.

[RoboCoder45]

I think its older. So It might not be. I think its the device itself. Not powerful enough to read. Its fine I just bought another stronger external from Asus itself.

Edited 2 hours ago by RoboCoder45

[dbminter]

I did a little digging into your MATSHITA drive.  It's a slim model drive, but it doesn't appear to be external.  Did you put this drive in an external enclosure yourself?  It could be just that someone put that model into an enclosure for you and sold it that way.