Harrison Posted July 8, 2008 Posted July 8, 2008 (edited) Hi folks, New guy here. I run a small, new non-profit to help spine patients, and I just finished my first documentary on spine patients. I am trying to copy the master DVD and having issues. I am using XP and Nero Ultra 7 (newest version, downloaded today) and an LG External GSA-E40N Super Multi-DVD writer. I am trying to copy a 6 Gb high res video; but it fails. As well: - the error message is “burn process failed at 4X”, even though I nearly complete the entire process. - I am using Memorex DVD + R DL that are new. I called LG and finally got through to a support person. They said that Memorex DLs are known to have a high failure rate; they recommend Verbatum instead. As well, they said that Fiberlink PowerDVD software with a slower speed may help too. I read somewhere that ImageBurn may be better (or the best) at handling DL writing...but don't want to keep downloading software. Can you provide some insights into a solution to the problem? Thanks. Edited July 8, 2008 by Harrison
dontasciime Posted July 8, 2008 Posted July 8, 2008 Do as suggested and use Verbatim MKM 001-00 2.4x made in Singapore.
Harrison Posted July 8, 2008 Author Posted July 8, 2008 (edited) Thanks for your reply. In the meantime: - I explained the problem to Circuit City about the Memorex issue. Didn't get much TLC, as I expected. - I tried the burn again, at 2.4x speed. Still did not work. - But I did print out the error report and attached it. Is this a software issue -- one that could be solved ImageBurn? How can I narrow down the diagnostic options? If anyone can interpret the errors, you'll have my undying support. Burn_Error_Report.txt Edited July 8, 2008 by Harrison
LIGHTNING UK! Posted July 8, 2008 Posted July 8, 2008 You know this is the ImgBurn forum yeah? If you're going to post a log from a program, surely it should be one from ImgBurn?!
Harrison Posted July 8, 2008 Author Posted July 8, 2008 Right. I was hoping to find out if ImageBurn can address these tricky problems. If the best guess is that I can, then I'll be an ImageBurn user. Thanks and sorry.
blutach Posted July 14, 2008 Posted July 14, 2008 Apart from Ner0 being a bloated piece of junk, you've already been given the right advice - ditch the Memorex garbage and buy some Verbatims. Regards
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