Harrison Posted July 8, 2008 Share Posted July 8, 2008 (edited) Hi folks, New guy here. I run a small, new non-profit to help spine patients, and I just finished my first documentary on spine patients. I am trying to copy the master DVD and having issues. I am using XP and Nero Ultra 7 (newest version, downloaded today) and an LG External GSA-E40N Super Multi-DVD writer. I am trying to copy a 6 Gb high res video; but it fails. As well: - the error message is “burn process failed at 4X”, even though I nearly complete the entire process. - I am using Memorex DVD + R DL that are new. I called LG and finally got through to a support person. They said that Memorex DLs are known to have a high failure rate; they recommend Verbatum instead. As well, they said that Fiberlink PowerDVD software with a slower speed may help too. I read somewhere that ImageBurn may be better (or the best) at handling DL writing...but don't want to keep downloading software. Can you provide some insights into a solution to the problem? Thanks. Edited July 8, 2008 by Harrison Link to comment Share on other sites More sharing options...
dontasciime Posted July 8, 2008 Share Posted July 8, 2008 Do as suggested and use Verbatim MKM 001-00 2.4x made in Singapore. Link to comment Share on other sites More sharing options...
Harrison Posted July 8, 2008 Author Share Posted July 8, 2008 (edited) Thanks for your reply. In the meantime: - I explained the problem to Circuit City about the Memorex issue. Didn't get much TLC, as I expected. - I tried the burn again, at 2.4x speed. Still did not work. - But I did print out the error report and attached it. Is this a software issue -- one that could be solved ImageBurn? How can I narrow down the diagnostic options? If anyone can interpret the errors, you'll have my undying support. Burn_Error_Report.txt Edited July 8, 2008 by Harrison Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted July 8, 2008 Share Posted July 8, 2008 You know this is the ImgBurn forum yeah? If you're going to post a log from a program, surely it should be one from ImgBurn?! Link to comment Share on other sites More sharing options...
Harrison Posted July 8, 2008 Author Share Posted July 8, 2008 Right. I was hoping to find out if ImageBurn can address these tricky problems. If the best guess is that I can, then I'll be an ImageBurn user. Thanks and sorry. Link to comment Share on other sites More sharing options...
blutach Posted July 14, 2008 Share Posted July 14, 2008 Apart from Ner0 being a bloated piece of junk, you've already been given the right advice - ditch the Memorex garbage and buy some Verbatims. Regards Link to comment Share on other sites More sharing options...
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